Yauatcha Soho

Review summary

1. e

   enrico

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, all very good and tasty and professional…
   

   Yauatcha SohoResponded 1 day ago

   Dear Enrico, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

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2. J

   Jason

   Tampa

   39 reviews

   vip
   5.0

   39 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous meal. Dim Sum was amazing and the 1/2 crispy duck was on point ! Nicole looked after us - take her recommendations - she was excellent. Jason P - Tampa, FL
   

   Yauatcha SohoResponded 1 day ago

   Dear Jason, Thank you for taking the time to post 5-star review. We are glad to hear that you enjoyed the food and service. The team and I hope to welcome you back soon. Kind regards, Val, General Manager at Yauatcha Soho.
   

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3. J

   Jeffrey

   London

   3 reviews

   3.0

   3 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Under Hakkasan umbrealla but *FAR from* Hakkasan. DOOR MAN - abrupt. WELCOMING STAFF: warm, friendly,engaged, but also busy doubling up as closet runners to hang your jackets. AMBIANCE/AESTHETICS: people were dressed VERY very casual. I was furious, mY partner & I dressed up to celebrate her birthday - upon arrival I realised we could’ve just arrived in jogging set and trainers. Maybe the staff recognised the “disappointment” on our faces when they saw us panning the room, but we were ushered quickly to the “bar” which was length of about a Volvo estate and about as wide… (it was narrow and crammed). From there we were taken to our table - downstairs, & placed right beneath the stairs in view of back and forth traffic - suffice to say we asked to move. The staff were accommodating and moved us as requested. Downstairs is slightly nicer than upstairs, but as they say first impressions count, and ours were very low by the time we were seated. I was fuming. FOOD: good, tasty, priced reasonably for what you get, (it’s soho afterall). WAITERS: unkept, nor refined. No different to Nando’s ETIQUETTE: throughout the evening we encountered about 3 different waiters & they all had a knack of leaning very intrusively into our table when serving, it wasn’t pleasant, one even reached over my partner’s head to place her food? ALCOHOL:We didn’t drink any alcohol on this occasion, but I did order 2 mocktails BUT whatever we were given was flavoured water with ice. Charged at £10ea. I was vex for sure. SUMMARY: Cramped, far cry from Hakkasan/fine dining experience for a date night, more like “I’m out in soho with friends, where can I get good food from & chill “. POINTLESS DRESSING UP: you’ll have wasted your time. Lower your expectations. And given that there are not many #yauatchaSoho pics on IG - take heed! BIRTHDAY ACKNOWLEDGMENT: A miringue biscuit with a candle. My parter didn’t even want to take a picture ON HER BIRTHDAY NIGHT! Spend: £200-£250 #Disappointing.
   

   Yauatcha SohoResponded today

   Dear Jeffrey, Thank you for telling us about your recent experience at Yauatcha Soho. We are sorry to hear you were disappointed with your dining experience. One of our management team have already contacted you privately regarding the feedback. We hope this unpleasant experience does not deter you to visit us again so we could have the chance to redeem ourselves. Kind Regards, Val, General Manager, Yauatcha Soho.
   

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4. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   It is dark inside , seeing what you eat would be nice
   

   Yauatcha SohoResponded on December 3, 2024

   Dear Sir/Mam, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

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5. R

   Rupal

   London

   5 reviews

   2.0

   5 reviews

   Dined on November 30, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   The service was poor. The upstairs ambience is also poor. The seats are super uncomfortable. The food and drinks were good but the service was a let down.
   

   Yauatcha SohoResponded 1 day ago

   Dear Rupal, Thank you for telling us about your recent experience at Yauatcha Soho. It is disappointing to read that your dining experience did not live up your expectations and we must apologize for that, however I am pleased to hear that you enjoyed the food and drinks. We have had a long discussion with the team members and reiterated the importance of an exceptional service. We sincerely hope the concerned expressed will not deter you from visiting us again in the future and that we will have the chance to redeem ourselves. Kind regards, Val, General Manager, Yauatcha Soho.
   

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6. S

   Sharan

   London

   5 reviews

   5.0

   5 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great all round food and service. Need a crispy tofu on the menu!
   

   Yauatcha SohoResponded on November 27, 2024

   Dear Sharan, Thank you for taking the time to post 5-star review. We are glad to hear that you enjoyed the food and service. The team and I hope to welcome you back soon. Kind regards, Val, General Manager at Yauatcha Soho.
   

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7. T

   Tanya

   London

   4 reviews

   5.0

   4 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, wonderful service and great atmosphere. Vegan set menu was excellent too, a good range of dishes and great value for money.
   

   Yauatcha SohoResponded on November 27, 2024

   Dear Tanya, Thank you for your lovely feedback. We are glad to hear that you enjoyed the food and service. The team and I hope to welcome you back soon. Kind regards, Val, General Manager at Yauatcha Soho.
   

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8. L

   Lorcan

   London

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, atmosphere and experience was great, it’s a bit on the pricey end
   

   Yauatcha SohoResponded on November 27, 2024

   Dear Lorcan, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

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9. a

   adis

   London

   4 reviews

   5.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always great food service and experience……………………….
   

   Yauatcha SohoResponded on November 12, 2024

   Dear Adis, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

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10. OS

    OdetteS

    London

    58 reviews

    vip
    5.0

    58 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always fantastic! Food, service and hospitality on point! Quality dim sum!
    

    Yauatcha SohoResponded on November 12, 2024

    Dear Odettes, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
    

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