Willow Street Wood-Fired Pizza - Los Gatos

Review summary

1. B

   Bonnie

   San Francisco

   132 reviews

   4.0

   132 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had the personal chicken garlic pizza, which was really good and cooked perfectly. Also had the romaine gorgonzola salad. It was good, but too much dressing on it. The happy hour from 4-6pm is a good deal.
   

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2. C

   Cristina

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on February 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always a great meal. We had gluten free pizzas, dairy free, and a combination of both. We love that our difficult allergies can be handled and still get a great meal.
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on February 4, 2025

   Hi Cristina, thanks so much for the nice review! We're so happy to hear you enjoyed your gluten and dairy free pizzas. It is one of our goals to ensure that everyone who comes dine with us can enjoy delicious pizza so we're very happy to have been able to provide you a great meal that worked around your allergies. We can't wait to see you again soon for more great food!
   

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3. T

   Taylor

   VIP

   Central Coast

   1 review

   2.0

   1 review

   Dined on February 2, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Poor service. Walkways too narrow and seats too close together. I could got get out of my seat because the table next to us was crammed so close. Waited over 10 minutes to just get greeted and from waitress and then more time just for water. Disappointed
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on February 4, 2025

   Hi there Taylor, thank you for taking some time to share your experience with us. We're sorry to hear you did not enjoy the service you received during your meal and apologize for the wait time you experienced from your waitress. We'll speak with the Team regarding this and if you'd like to discuss any further details, you're more than welcome to give us a call at (408) 354-5566. We hope you'd consider giving us another chance in the future so we may exceed your expectations but until then, please take care!
   

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4. N

   Nancy

   VIP

   San Francisco

   15 reviews

   4.0

   15 reviews

   Dined on January 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   One of us had the lunch special combo with the mini pizza and subbed chili for salad. Other had the Cobb salad. Both were delicious with excellent service and a real value in today’s world. $42 including tip. The restaurant is celebrating their 30th anniversary so doing a lot right!
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on January 27, 2025

   Hi Nancy, thank you very much for taking the time to leave us a review! We always strive to serve only the most delicious food and have incredibly friendly & attentive service and we're so happy to hear you enjoyed your meal and found the service excellent and of great value. We also appreciate a shout out for our 30th anniversary! It certainly is no small feat but we couldn't have done it without our wonderful patrons such as yourself! Thanks again for your patronage and we hope to see you again real soon!
   

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5. A

   Ann

   VIP

   San Francisco

   20 reviews

   5.0

   20 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, drinks and service. This is a great restaurant to bring the entire family. The braised short ribs are amazing. Also love the pizzas. I highly recommend giving Willow Street a visit if in Los Gatos.
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on January 6, 2025

   Hello Ann, thank you very much for such a wonderful review! We appreciate the shout out for our ribs and pizzas; we always strive to serve only the most delicious food and have fast, friendly & attentive service so we're very happy to hear you enjoyed your meal with us. We hope to see you and your family again very soon!
   

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6. C

   Celia

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this restaurant. Beautiful location, good food and service!
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on January 13, 2025

   Hello Celia, thank you very much for such a wonderful review! We're thrilled you always enjoy your meal and service and always look forwarding to seeing you. Do come back real soon for more delicious food!
   

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7. L

   Linda

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   No problems with New Year’s Eve reservations. We were seated immediately. Balsamic chicken delicious.
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on January 6, 2025

   Hi Linda thanks so much for the great review! We're happy to have been able to seat you immediately when you arrived on New Year's and are glad to hear you enjoyed the balsamic chicken too! Thanks for choosing to spend New Year's Eve with us and are looking forward to seeing you again soon!
   

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8. A

   Alissa

   San Francisco

   1 review

   3.0

   1 review

   Dined on December 27, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Service was good; we were seated (with a reservation) right away. The food lacked something, though. The pesto gnocchi was fine but the mushroom pasta really wasn't. We didn't even take it home--especially given that they provide plastic clamshell take out containers. They can be better and use compostable one. Disappointing sans the service.
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on December 30, 2024

   Hello there Alissa, thank you very much for taking a moment to leave a review for us. We're very happy to hear you enjoyed the service but are disappointed that you did not enjoy your meal. We are always looking to improve our dishes and menu and will certainly speak with our chefs to see what can be done to improve upon it so we appreciate you pointing that dish out specifically for us to improve upon. We also will take your recommendation about changing our take home containers into strong consideration when we next meet as a team as well. Thank you again for your recommendations on how we can improve and we appreciate your patronage and hope we see you again soon so we can exceed your expectations!
   

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9. A

   Andrew

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on December 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We had great service at reception as well as our waiter who was able to get us what we ordered however the communication between the kitchen and wait staff seemed very poor. We ordered the bread and it never came after our drinks came and they informed us later they were completely out of bread as well as the cauliflower appetizer. My brother in-law had under cooked Chicken and nephew found a hair in his sauce after finishing his pesto gnocchi. We understand that it is very busy during the holiday and just wanted you all to know that we understand that consistency is key to a restaurant’s performance. Overall we had a nice meal together and enjoyed ourselves. Really appreciated that we were accommodated after needing to change our reservation. We will definitely be back and continue to let people know how much we love the new menu and hope you have a wonderful holiday!
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on December 30, 2024

   Hi there Andrew, thanks so much for taking some time to leave a review with us! We're very happy to hear you mostly enjoyed your time with us and we're happy we were able to accommodate you and your family when your plans changed. We do want to apologize for the miscommunication about the bread and your appetizer, and your brother in law and nephew's meals though. We will definitely be speaking with our kitchen staff about this promptly to make sure it does not happen again & we will also speak with our waitstaff as well to ensure everyone is on the same page. We greatly appreciate your continued patronage and look forward to seeing you again very soon and hope you have an excellent holiday as well!
   

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10. J

    Justyne

    San Francisco

    8 reviews

    5.0

    8 reviews

    Dined on December 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful experience from the impeccable service to quick and delicious food. We will return.
    

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    Willow Street Wood-Fired Pizza - Los GatosResponded on December 30, 2024

    Hello Justyne, thanks so much for the awesome review! We're thrilled to hear you greatly enjoyed your meal with us and we can't wait to see you again and hope it's very soon!
    

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