Waypoint Seafood & Grill

Review summary

1. R

   Ron

   New York City

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional food and service. Shrimp appetizer, Rockfish special and salmon were all delicious!
   

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2. N

   Nancy

   Richmond

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The food my son-in-law received was no edible and had to be returned. No substitution was made. Three of the 6 diners became ill which can be attributed to the food.
   

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3. N

   Nicole

   Richmond

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Didn't say upon booking Holiday menu Only available ! Hostess was VERY Rude ! Food was not worth the price. Wait staff very nice but, not attentive.
   

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4. P

   Pat

   Washington DC

   1 review

   2.0

   1 review

   Dined on December 22, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Ordered the fritters, crab soup and filet Oscar. The fritters came out cold and we're mediocre. The crab soup was delicious. The steak Oscar came out cold. We asked for them to fix this. They took it back and reheated it. You don't reheat a $65 steak but this is how the manager handled this. The reheat made the steak more cooked and not to order, the mashed patatos were still cold that came with it. It was clear the manager didn't care about our dinner. After complaining, he discounted the steak down to $50. I had a better steak at Outback for 1/2 the price. They should have made this right by giving us a new steak cooked right but didn't. So our dinner was not good and was expensive and management this Sunday night didn't seem to care. We won't be coming back. They did say "thank you for letting us know" about the food quality, which was just like rubbing it in that they served us a bad dish and didn't care.
   

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5. J

   Jeff and Andrea

   VIP

   Philadelphia

   103 reviews

   4.0

   103 reviews

   Dined on December 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Modern setting in a shopping center but beautifully appointed, food was expertly prepared and Delicious. Service was Top Notch.
   

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6. D

   Deanna

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I highly recommend this restaurant. The food was incredible. I had the scallops with mushroom rossito and my boyfriend had the special of the day which was swordfish with rice and a special sauce with crab. Both were so good. Lots of flavor and perfectly seasoned. Our waiter Camden was the sweetest. I would definitely go back on my next visit to Williamsburg.
   

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7. J

   Joycelyn

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambience, service and food at Waypoint is excellent. Very festive atmosphere during holidays. Would recommend for couples or groups.
   

   Waypoint Seafood & GrillResponded on December 16, 2024

   We're so glad you enjoyed it! We love the holidays around here!!
   

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8. H

   Herbert

   Philadelphia

   15 reviews

   5.0

   15 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we ordered off the menu was top notch! We had the waypoint shrimp for an appetizer, their swordfish special and vegetable risotto for dinner and shared a cobbler for dessert. They didn't rush us, we just a delicious dinner together!
   

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9. S

   Steven

   VIP

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A party of four. First time eating there for all of us. All had different entrees. The food was delicious. The service was excellent. We had a very enjoyable evening.
   

   Waypoint Seafood & GrillResponded on December 16, 2024

   That's such great news! I'm glad you found the food and service well. Our staff will be very happy to hear! Thank you for joining us and leaving your feedback
   

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10. A

    Ave

    Palm Springs

    6 reviews

    3.0

    6 reviews

    Dined on December 14, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Server was friendly but did not engage much or share specials or ask if we wanted to hear specials. Ordered the charcuterie board and it was less than desired with simple cheeses like cubes of Colby jack. Would have been nice to have higher quality curated cheeses and meat.
    

    Waypoint Seafood & GrillResponded on December 16, 2024

    Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations and appreciate your thoughts on service and the charcuterie board. We’ll use your comments to improve and hope to welcome you back for a better experience soon. May we have your contact information so that one of our team members may reach out to learn more about your meals? We would love for the chance to make it right!
    

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