Twin Creeks - Silverton Casino Hotel

Review summary

1. S

   Shari Ann

   VIP

   Hawaii

   23 reviews

   5.0

   23 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for dinner on Christmas. It was our first time and it was such a nice setting for a special evening. The service and food were excellent!
   

   Twin Creeks - Silverton Casino HotelResponded today

   Hi Shari Ann, thank you for taking the time to leave us a 5-star review and for choosing to spend your Christmas with us! We’re thrilled to hear that your first visit was a memorable one and that both the setting and the food made your evening special. We hope to welcome you back soon for more wonderful occasions! Thank you, Andrew - Assistant General Manager of Restaurants
   

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2. S

   Sandy

   VIP

   Las Vegas

   70 reviews

   5.0

   70 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came with a friend for Christmas dinner. Although the restaurant was crowded,, the service was excellent. Now for the food, the meals were fantastic. We had the sea bass and our friend had chicken. The food as usual was excellent.. I would recommend Twin Creeks to anyone for an intimate occasion or a meal with friends! Thank you for making our Chridtmas meal special!
   

   Twin Creeks - Silverton Casino HotelResponded 1 day ago

   Hi Sandy, thank you for taking the time to leave us a 5-star review and for spending your Christmas with us! We’re delighted to hear you enjoyed the excellent service and fantastic meals, including the sea bass and chicken. It’s truly rewarding to know we could help make your holiday celebration special. Thank you for your kind recommendation, and we look forward to welcoming you back for more memorable moments in the future! Thank you, Andrew - Assistant General Manager of Restaurants
   

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3. J

   Jami

   VIP

   Las Vegas

   34 reviews

   5.0

   34 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was delightful, but my beverage lacked flavor! The service was somewhat sluggish. Nevertheless, I would return overall.
   

   Twin Creeks - Silverton Casino HotelResponded 1 day ago

   Hi Jami, thank you for taking the time to leave us a 5-star review! We’re delighted to hear you enjoyed the food, but we’re sorry to learn that your beverage and the pace of service didn’t quite meet expectations. Your comments are very helpful, and we’ll work with our team to make improvements. We truly appreciate your willingness to return and look forward to providing an even better experience on your next visit! Thank you, Andrew - Assistant General Manager of Restaurants
   

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4. S

   Steven

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   It was a beautiful spot food was amazing. Service was ok the waitress did not really seem to want to be there . Other than that all way amazing !
   

   Twin Creeks - Silverton Casino HotelResponded 4 days ago

   Hi Steven, thank you for taking the time to leave us a 5-star review! We’re so glad to hear you enjoyed the beautiful setting and amazing food. However, we’re sorry to learn that the service didn’t fully meet your expectations. Providing warm and attentive service is very important to us, and we’ll be addressing this with our team to ensure a consistently exceptional experience. We appreciate your kind words overall and hope to welcome you back soon for an even better visit! Thank you, Andrew - Assistant General Manager of Restaurants
   

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5. J

   Jeff

   Palm Springs

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Tomahawk steak special for 2. It was delicious. Service was excellent as well.
   

   Twin Creeks - Silverton Casino HotelResponded 5 days ago

   Hi Jeff, thank you for taking the time to leave us a 5-star review! We're thrilled to hear you enjoyed the 40oz. Tomahawk special on Thursday's and that the service exceeded your expectations. We look forward to welcoming you back for another wonderful dining experience soon! Thank you, Andrew - Assistant General Manager of Restaurants
   

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6. R

   Ryan

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great food, huge portions and cocktails are delicious!
   

   Twin Creeks - Silverton Casino HotelResponded on December 15, 2024

   Hi Ryan, thank you for taking the time to leave us a 5-star review! We’re thrilled to hear you enjoyed the great food, generous portions, and delicious cocktails. We look forward to welcoming you back for another fantastic experience soon! Thank you, Andrew - Assistant General Manager of Restaurants
   

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7. F

   Franchesca

   Las Vegas

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We absolutely love the ambiance, the aesthetics were beautiful, every tan member was delightful, attentive and professional. The food was delicious, steaks cooked to perfection, the desserts were delectable& the ice tea cubes were such an elegant touch to the dinner experience. Oh, and the happy Anniversary card, hands signed by the team members was beautiful touch. It was the perfect venue for celebrating my sister D her husbands anniversary. Lovely experience!
   

   Twin Creeks - Silverton Casino HotelResponded on December 17, 2024

   Hi Franchesca, thank you for taking the time to leave us a 5-star review! We’re delighted to hear that you loved the ambiance, the aesthetics, and that our team made your sister and her husband’s anniversary celebration so special. It’s wonderful to know the food, perfectly cooked steaks, and elegant touches like the iced tea cubes and hand-signed card added to your experience. We’re honored to have been part of such a special occasion and can’t wait to welcome you back for more memorable moments in the future! Thank you, Andrew - Assistant General Manager of Restaurants
   

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8. C

   Clay

   VIP

   Denver

   4 reviews

   4.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Order the seafood platter, which was great all around. I had the stroganoff and my buddy did a ribeye. I’d give the stroganoff a 4 out of 5. But I’m tainted as I make this dish a lot and I make a solid dish. Me and my buddy are both cooks which makes dinning out tough. His ribeye was in his words a boiled steak. Grey with weak grill lines. Asked to at least char it and manager said ok but it will change the temp. They obviously use Sous Vide method to cook their steaks and then just dump them on the grill for a second. When he came back we talked and he agreed to rightfully pull it from our bill. I won’t go back to get a steak there given that experience. Nice place, but poor execution on their steaks.
   

   Twin Creeks - Silverton Casino HotelResponded on December 15, 2024

   Hi Clay, thank you for taking the time to leave us a review. We’re glad to hear you enjoyed the seafood platter and stroganoff, and we appreciate your insights as someone with a culinary background. However, we’re truly sorry that the ribeye did not meet your expectations, and that the preparation didn’t align with the high standards we strive to provide. We’re grateful for the opportunity to address the situation during your visit, but it’s clear we fell short in delivering the exceptional steak experience we aim for. Your comments will be shared with our culinary team to evaluate our methods and ensure improvements are made. Thank you, Andrew - Assistant General Manager of Restaurants
   

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9. A

   Amanda

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on December 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Wonderful service, beautiful ambiance. The staff were extremely pleasant and tentative. All the food was delicious and had wonderful flavor…EXCEPT for the steak. Everything had been so wonderful, we were extremely excited when our steaks were served. Both were overcooked, very dry, and lacked flavor. I’m not sure I have ever had a filet so dry at MR temp. The aged ribeye was no better. We both left a fair amount of meat on our plates and that never happens. I would possibly give it a go again, but for a check that was over $300 I’d be cautious.
   

   Twin Creeks - Silverton Casino HotelResponded on December 15, 2024

   Hi Amanda, thank you for taking the time to leave us a review. We’re delighted to hear you enjoyed the service, ambiance, and the flavors of most of the dishes. However, we’re truly sorry to learn that the steaks did not meet your expectations. It’s disappointing to know that something you were so excited for fell short, and we sincerely apologize for this experience. Your comments about the preparation and quality of the steaks are being shared with our culinary team, as we strive to ensure every dish reflects the high standards we aim for. We understand your hesitation given the circumstances, but we hope you’ll consider giving us another chance to provide the exceptional experience you deserve. Thank you, Andrew - Assistant General Manager of Restaurants
   

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10. C

    Carla

    Milwaukee

    4 reviews

    5.0

    4 reviews

    Dined on December 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Brandon was excellent waiter ! It was my daughter’s birthday and he helped make it special! Food was excellent!
    

    Twin Creeks - Silverton Casino HotelResponded on December 12, 2024

    Hi Carla, thank you for taking the time to give us a 5-star review! We’re delighted to hear that Brandon helped make your daughter’s birthday celebration so special. We’ll be sure to pass along your kind words to him. It’s wonderful to know you enjoyed the food as well, and we look forward to hosting you again for more memorable moments! Thank you, Andrew - Assistant General Manager of Restaurants
    

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