Tuscany

Review summary

1. K

   Ken

   Salt Lake City

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal, beautifully decorated, a wonderfully festive experience.
   

   TuscanyResponded today

   Dear Ken, We were so pleased to read about your recent visit to Tuscany and how wonderful your experience was! We are pleased to know your entrees were expertly prepared and that we could provide you with an inspiring dining experience. We are also thrilled that you enjoyed our elegant atmosphere along with sparkly Christmas decorations. Thank you for your feedback. We wish you happy holidays! Warm Regards, The Management at Tuscany
   

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2. R

   Ronald

   Columbus

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I loved this culinary experience. One suggestion — the staff was too quick in attempting to clear the table — there was still food on my plate — there were other empty tables — therefore, people were not waiting for us to leave. I will highly recommend to my friends. Thank you
   

   TuscanyResponded today

   Dear Ronald, We continually strive to ensure our guests enjoy everything about their time with us, so we are pleased that you and your wife had an exceptional dining experience. We have also taken note of your feedback regarding our service, as we are always looking for ways to improve. Thank you for dining with us at Tuscany, and we look forward to welcoming you back the next time you are in our city. Warm Regards, The Management at Tuscany
   

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3. J

   Jenny

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant. Great people, great staff, great food, great ambience. Love the decor especially at Christmas
   

   TuscanyResponded 1 day ago

   Dear Jenny, Since Tuscany first opened, we have strived to make our name synonymous with a fantastic dining experience, and we are delighted to know you enjoyed our comfortable atmosphere, excellent service, and amazing food. Thank you for mentioning the wonderful Christmas decor. We appreciate you dining with us and for sharing your review. We look forward to serving you again! Warm Regards, The Management at Tuscany
   

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4. A

   Autumn

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was beautiful and perfect for our Anniversary dinner!
   

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   TuscanyResponded 2 days ago

   Dear Autumn, We are thrilled to have been a part of your special anniversary celebration! At Tuscany, we take great pride in delivering delicious dining combined with excellent service, and your kind words assure us that we are on the right track. Thank you for choosing us for a memorable occasion, and we look forward to welcoming you back for many more celebrations in the future. Warm Regards, The Management at Tuscany
   

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5. K

   Keith

   Salt Lake City

   27 reviews

   5.0

   27 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had wonderful experience. The service was excellent and the food was superb.
   

   TuscanyResponded 1 day ago

   Dear Keith, We will certainly share your comments with our chef, who will be delighted to know you thought your meal was perfectly prepared, beautifully plated, and efficiently served. Thank you for such a wonderful review of your dining experience at Tuscany. Once more, we appreciate your compliments, and we hope to see you often! Warm Regards, The Management at Tuscany
   

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6. A

   Andrea

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful night and great service! So beautifully decorated.
   

   TuscanyResponded 2 days ago

   Dear Andrea, We are happy to know that you had a great experience with us and that our staff did an excellent job taking care of you. Our team works incredibly hard, and we will enjoy sharing your compliments with them. Thank you once more, and we all look forward to seeing you again at Tuscany! Warm Regards, The Management at Tuscany
   

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7. M

   Molly

   VIP

   Salt Lake City

   45 reviews

   5.0

   45 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite places I brought my daughter here for her 19th birthday,  our waitress, the food, the ambience is top notch! 
   

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   TuscanyResponded 3 days ago

   Dear Molly, We are thrilled that you chose to celebrate your daughter's birthday with us. We are pleased we exceeded your expectations and helped to make your visit memorable. It is also a joy to hear that our staff did a great job with their service. Our team works incredibly hard, and they will be happy to hear your comments. It was a pleasure having you both, and we all look forward to seeing you again soon. Warm Regards, The Management at Tuscany
   

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8. E

   Emily

   Atlanta Metro

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were excited to try this place for our 22nd anniversary. The place was decorated for Christmas but we were sat at a small table which felt like we were put in a corner. Not the ambiance I was hoping for. Food was good. Service was fine. Nothing special. Not sure if it was the table we were sat at that ruined it for us or what. We probably won’t be back.
   

   TuscanyResponded 3 days ago

   Dear Emily, We are thrilled we could be a part of your 22nd anniversary. We are also pleased that you enjoyed our delicious food, the elegant atmosphere with sparkly decorations, and excellent service. However, we regret not meeting some of your expectations. We hope you will give us another opportunity in the future. Warm Regards, The Management at Tuscany
   

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9. J

   Jenasea

   New Orleans

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   I had high hopes for this restaurant and had been eagerly anticipating a special dinner date with my husband here, but unfortunately, this experience fell short. While the ambiance was festive and lively—a clear highlight for many—the food and service were deeply disappointing! Our meal began with an overdressed salad and cocktails that took a lot longer to arrive than expected. Once we finally got them, though, they were excellent, and we really enjoyed relaxing by the fire while we sipped on them, waiting for our underwhelming entrees. My husband liked his gnocchi, but my seafood puttanesca was a letdown as, on my third bite, I bit into a large chunk of sand from a mussel—an inexcusable mistake for any restaurant, especially one of this caliber. When I mentioned it to the server, they simply said, "It happens," which felt dismissive. Hoping for a better outcome, I tried another dish recommended by our server, a pasta with large, undercooked chunks of butternut squash that were crunchy and unappetizing. To make matters worse, no manager even came by to address our concerns! Fine dining is about more than just ambiance; it’s about delivering quality food, exceptional service, and an unforgettable experience. Unfortunately, this restaurant missed the mark on all fronts.
   

   TuscanyResponded 2 days ago

   Dear Jenasea, We sincerely apologize that your experience did not meet the high standards we strive to provide each and every guest. We are disappointed to know you did not enjoy your meal and regret the wait times you experienced in receiving your order. We work hard to provide quality, fresh food; therefore, we are genuinely sorry we did not meet your expectations. We have shared your feedback with our culinary team so future guests do not encounter such issues. We completely understand your frustrations and are grateful for your patience. We appreciate your honesty and take all feedback seriously, as it helps us in our ongoing efforts to enhance our guest experience. We hope you will dine with us again soon. Warm Regards, The Management at Tuscany
   

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10. D

    David

    New York City

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was our annual friends Christmas outing. I had been to Tuscany twice before, but my friends had not. I made a reservation for 4 at 5:00. We arrived at 4:50. The valet service was excellent. We were seated promptly at 5:00. I don’t recall our waiter, but he was wonderful and told us about the specials and then about menu items, which was helpful. Appetizer: Brussel Sprouts - perfectly cooked, crunchy on the outside and soft on the inside; delicious. Entrees: Chicken Piccata and the Roasted Half Chicken - again, perfectly cooked, lovely presentation, delicious. Dessert: Choc cake and the Snickerdoodle Bread Pudding - again the presentation was lovely and so delicious. I chose Tuscany for our Christmas outing because the venue for the holidays is so beautiful, beginning with the outside, and then into the inside, the decor is uniquely festive, like nowhere else in Utah. My experience the 2 times before, the food was meh for the price, but we bring guests here because of the ambience for the holiday. Tonight’s experience was a 10 from beginning to end. My dear friends (80+ yo ladies) were so amazed at our experience. Thank You, Tuscany, for a lovely evening, for a memorable dining experience. I will be back again next week with another set of guests. I highly recommend Tuscany for a special evening.
    

    TuscanyResponded 6 days ago

    Dear David, Thank you for posting such a wonderful recommendation! We are happy to know you have dined at Tuscany on several occasions, and that you and your friends enjoyed your time with us. It was a pleasure to read that you loved our ambiance along with the exceptional service from our associates. Our culinary staff strives to ensure that each of our dishes are fresh and just right every time. Therefore, we were also glad to learn that you enjoyed everything so much. Thank you for mentioning how our Brussels sprouts, Chicken Piccata, Roasted Half Chicken, as well as Choc cake and the Snickerdoodle Bread Pudding are perfectly executed. We look forward to seeing you again soon. Warm Regards, The Management at Tuscany
    

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