True Food Kitchen - El Segundo

True Food Kitchen - El Segundo reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tara

   Los Angeles17 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   This has always been my go-to place. Service has been slipping lately but today was the worst. I made a reservation for 4 people. 2 of us got our food 15 min before the others. We had to find the manager because our server was MIA. When my food finally came, it was missing key ingredients like cheese and seasonings. The manager offered to give me salt & pepper. We also had to get up and ask for iced tea and coffee refills 2 times. The whole experience was disappointing. I won’t be rushing back anytime soon.
   

   True Food Kitchen - El SegundoResponded 4 days ago

   We apologize for the disappointing experience, Tara. Thank you for your feedback; we will work on improving our service and food consistency. Allow us to extend a personal apology and regain your trust. May we contact you directly?
   

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2. H

   Helty

   Los Angeles3 reviews

   4.0

   Dined on April 13, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was excellent and our server was very nice, but the food took way too long to be ready. They did offer us with a complimentary appetizer, but still not enough for a hungry family with 2 small kids and 2 seniors. This happened the other 2 times we came here, too. Just don’t come too hungry because you will wait a while for your food.
   

   True Food Kitchen - El SegundoResponded 4 days ago

   Thank you for your feedback, Helty. We're glad you enjoyed the food and service, but we're sorry about the wait times and will work on improving our efficiency.
   

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3. M

   Mary VIP

   San Francisco22 reviews

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Gluten free pancakes were meh, 7 year old wouldnt eat them. My egg sweet potato red pepper scramble upset my stomach so much I had worse than indigestion for several hours after. My daughter in law said her salad was just okay. Indeed they quit dining at TK some time ago because for the pricd they felt the food was less than average. I have to agree.
   

   True Food Kitchen - El SegundoResponded on March 31, 2025

   We apologize for the disappointing experience, Mary. Thank you for your feedback; we will work on improving our dishes to provide better value and quality. May we contact you directly to extend a personal apology?
   

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4. S

   Susan

   Los Angeles2 reviews

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant did not honor our reservation even though it was confirmed. They said they were too busy.
   

   True Food Kitchen - El SegundoResponded on March 31, 2025

   We apologize for your recent experience Susan. May we contact you directly to extend a personal apology?
   

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5. H

   Heather

   Los Angeles66 reviews

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Oh my goodness, I want almost half the menu and that’s the challenge! How to choose?! Everything is so delicious! And then, on top of that, our server, Dean, was the absolute the best! He’s genuinely warm, charming, gracious and multiplied the pleasure our dining experience! He is professional and personal and his timing is perfect with how much he checks in and converses. He is a stand-out! We will be coming back soon! Favorite restaurant!
   

   True Food Kitchen - El SegundoResponded on March 28, 2025

   Thank you for your review, Heather! We are thrilled to hear you enjoyed the delicious menu options and had a wonderful experience with Dean's exceptional service. We look forward to welcoming you back soon!
   

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6. K

   Ken VIP

   Los Angeles15 reviews

   4.0

   Dined on March 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good value. Menu slight revisions on a seasonal basis. Could do well to add a soup option as well as wider variety of pizza and toppings. Pricing continues to be adjusted upward quarterly Overall - will continue to support approx. 1/wk.
   

   True Food Kitchen - El SegundoResponded on March 26, 2025

   Thank you for your feedback, Ken. We appreciate your continuing support and will consider your suggestions for expanding our menu options.
   

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7. T

   Tasha

   Unspecified1 review

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are very pleased with the service. Entering to leaving, we appreciate the hostesses, all were nice, especially the one wearing the military jacket. We also loved our server and I am sad I do not remember her name. She was great, including the servers who brought the food to the table and some drinks. The food was delicious. Please stay consistent. Thank you.
   

   True Food Kitchen - El SegundoResponded on March 20, 2025

   Thank you for your review, Tasha! We're happy to hear you enjoyed the service and delicious food, and we appreciate your kind words about our team. We look forward to providing you with a consistent experience on your next visit!
   

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8. j

   jamie VIP

   Orange County6 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, taste delicious and you leave feeling great. Service was superb!! Can’t wait to return.
   

   True Food Kitchen - El SegundoResponded on March 17, 2025

   Thank you for your review, Jamie! We are happy to hear you enjoyed the delicious food and superb service, and we look forward to your return.
   

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9. J

   Jerry VIP

   Los Angeles132 reviews

   4.0

   Dined on March 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Seated earlier than our scheduled reservation time while awaiting arrival of our three quests. The noise level is low enough for pleasant conversation despite the restaurant being packed at 6:30 PM on a Saturday evening. While our appetizer and bar drinks were served within a reasonable time of the server taking our order while awaiting for our guests to arrive, our guests didn’t receive their drinks or food for well over thirty minutes after arrival. Also, a “medium well” burger requested was delivered “medium rare”. Without requesting, the manager did provide us with a free dessert as he must have known about long wait times for drinks and food. Based on prior visits, this experience was a “one off” and won’t keep us from returning.
   

   True Food Kitchen - El SegundoResponded on March 17, 2025

   Thank you for your feedback, Jerry. We're glad you enjoyed the atmosphere and appreciate your understanding regarding the wait times and burger issue; we'll work on improving these aspects for future visits.
   

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10. OT

    OpenTable Diner

    Los Angeles1 review

    3.0

    Dined on March 15, 2025

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5

    Seated promptly with a reservation, good food and ambience
    

    True Food Kitchen - El SegundoResponded on March 17, 2025

    Thank you for your feedback. We are glad you enjoyed the food and ambiance, and we greatly appreciate your visit. Was there anything we could have done better to earn a better scoring?
    

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