The Wildflower Restaurant at The Fairmont Chateau Whistler

Review summary

1. M

   Mahir

   Washington DC

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb choice. Superb waiter. Good price. Great ambiance.
   

   Is this helpful?

   Report
2. A

   Andrew

   VIP

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. We typically have a meal here on our trips to Whistler.
   

   Is this helpful?

   Report
3. n

   nicole

   St. Louis

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorite fine dining restaurants in Whistler. It never disappoints!
   

   Is this helpful?

   Report
4. C

   Chris

   VIP

   Hawaii

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous meal every aspect was perfect, our server topher was amazing. My favorite restaurant bar none
   

   Is this helpful?

   Report
5. V

   Vern

   Vancouver

   28 reviews

   5.0

   28 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff. Beautiful location. Great food Thanks especially to Daisy for extra special service
   

   The Wildflower Restaurant at The Fairmont Chateau WhistlerResponded on December 20, 2024

   Thank you for the 5 star rating !
   

   Is this helpful?

   Report
6. N

   Nicole

   VIP

   Vancouver

   2 reviews

   1.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   This was such a disappointing experience. We came to the wildflower to host a work Christmas party. Drinks took over 30 minutes and were delivered to guests at staggered times, not to mention two drinks had to be remade. Food also took a long time and was ultimately disappointing especially for the price point. Our server was friendly and apologetic however it didn’t compensate for the overall poor experience and quality of the food.
   

   The Wildflower Restaurant at The Fairmont Chateau WhistlerResponded on December 17, 2024

   Dear Nicole, Thank you for taking the time to tell us about your experience at the Fairmont Château Whistler. I am sorry that your experience did not meet your expectations; especially with the food wait times and accuracy of your drinks please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wildflower Manager
   

   Is this helpful?

   Report
7. C

   Carmen

   VIP

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. Good for family with children. Kids enjoyed their food from the kid’s menu. Delicious food from the main menu.
   

   Is this helpful?

   Report
8. J

   Jean-Philippe

   VIP

   Charlotte

   29 reviews

   5.0

   29 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and healthy portion. Many attractive options on the menu. Very friendly service.
   

   Is this helpful?

   Report
9. N

   Nimisha

   Toronto

   1 review

   2.0

   1 review

   Dined on December 8, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   We chose Wildflower to celebrate a special occasion and since we were staying at the Fairmont we trusted this would be a great experience. We arrived and were asked if we were there for any special reason (we told the hostess - and I had written in the booking it was for a career milestone). In the end this question didn't lead anywhere, as I would have expected perhaps congratulations to be written on the dessert or something (which has happened at other restaurants). Or at the very least for the server to comment on it in some way, but that didn't happen. The drinks were delicious but took very long to arrive. I asked for slices of lemon for our sparkling water, I had to ask another three times before it arrived. Even though there weren't very many patrons in the restaurant our food was very delayed in arriving. The server apologized to my husband but did not speak to the table. I actually had to ask for the dessert menu when the two servers were busy talking to each other (I am guessing they were getting ready to close the restaurant rather than helping the customers who were still there). Not every one we encountered gave bad service but overall we were very disappointed. The food was exceptional but the lack of service really ruined the whole experience.
   

   The Wildflower Restaurant at The Fairmont Chateau WhistlerResponded on December 17, 2024

   Dear Nimisha, Thank you for taking the time to tell us about your experience at the Fairmont Château Whistler. I am sorry that your experience at the Wildflower restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wildflower Manager
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Seattle

    1 review

    1.0

    1 review

    Dined on November 29, 2024

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 4

    American Thanksgiving was terrible. The mashed potatoes were whipped so much they were like glue. The turkey was dry and tasted old. The food must have been sitting all evening. It was not a good value.
    

    The Wildflower Restaurant at The Fairmont Chateau WhistlerResponded on November 29, 2024

    Dear Valued Guest, Thank you for taking a moment to share your comments. We were disappointed that you felt The wildflower did not meet your expectations. It is important to us that each guest experience is memorable. We have shared your feedback with our culinary team to make adjustments for future experiences. We truly appreciate your valuable review and can assure you that your comments have been taken very seriously. Kind Regards, The Wildflower Manager
    

    Is this helpful?

    Report