The Whaling Station Steakhouse

The Whaling Station Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Patrick

   San Francisco2 reviews

   1.0

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   This was our first experience at this establishment and to say it was frustrating is an understatement! We arrived 30 minutes early for our reservation to see if they could accommodate us. We stood at the unattended host desk for approximately 3-5 minutes while multiple employees walked past us without acknowledging our existence. Once the host arrived we informed them that we were a bit early for our reservation and if they had availability to seat us that would be preferred. The host fumbled around for a bit to find the proper menus only to be missing the appropriate children’s menu for our 4 year old. I ordered the Cesar salad made table side but never was it made by the table. It arrived fully prepared. We ordered the filet medallions for my toddler which arrived about 45 min before our entrées. The waiter kept waking by the table and making up excuses for the long wait for our food but that didn’t provide much reprieve when our well behaved toddler began loosing his patience. When our entrées did arrive we barely had one to three bites when the waiter came by to offer us desert. My wife thought that the waiter was trying to buy us time with our toddler by providing them with something to entertain them while we tried to hurry up and consume our food. When we received the check the prices did not match the ones on the menu. The price of the Cesar salad was $1 off (in our favor) and the price of the children’s filet medallions was around $24 when the menu had them around $18. I did not challenge price discrepancy but instead paid for my meal and couldn’t leave fast enough. My wife and I were extremely disappointed with the entire experience and this will not be an establishment that we will visit again. Management needs to get their act together and do better.
   

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2. R

   Rick R

   San Joaquin28 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service even though it was very busy. Loved the food options! Definitely will be back!!
   

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3. K

   Kellie

   Central Coast8 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful. Delicious food, lovely ambiance, and excellent service. This was our third dining experience there and it certainly won’t be our last!
   

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4. S

   Sandra

   New York City6 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Sadly disappointed. We chose this restaurant to celebrate a special occasion. Ambiance had a red dated vibe and there was a musty old odor in the air. Restaurant was mostly empty at 6:30 on a Thursday. Service was slow and even absent many times. Our drinks (wine) took over 20 minutes to be brought to the table. The waiter made a grand production of preparing the tableside Caesar salad, but despite our requests, the salads were dry and lacked that tangy garlic flavor. A tray of raw steaks wrapped in plastic wrap was brought to the table as we were educated on the different cuts of steak. No less than 45 minutes passed between the time we finished our salads and the steaks were brought to the table. Numerous excuses were offered. All steaks were ordered medium rare, but the ribeye was medium, at best, and the filet was raw. Dinner service for three people on a slow Thursday night took three hours for a salad and steaks and a couple glasses of wine. It cost over $300 and was definitely not worth it. I do not recommend
   

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5. M

   Mark

   Atlantic City41 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great steakhouse, we enjoyed our meal and recommend it
   

   The Whaling Station SteakhouseResponded 2 days ago

   Thank you for your generous words, Mark. We’re pleased to hear that you enjoyed your meal and recommend our steakhouse, as it’s nice to know our efforts are appreciated. We look forward to welcoming you back for another delightful dining experience!
   

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6. J

   John

   Sacramento18 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent steak and appetizer choices, great service quiet ambiance.
   

   The Whaling Station SteakhouseResponded 4 days ago

   We’re glad to hear you enjoyed the excellent steak and appetizer choices, as well as our great service. Your feedback is greatly appreciated, John. We look forward to welcoming you back soon!
   

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7. O

   Oscar VIP

   San Francisco20 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good food with excellent service. The prime rib was good but the Sand Dabs were amazing.
   

   The Whaling Station SteakhouseResponded 5 days ago

   Thank you for the encouraging feedback, Oscar. We’re grateful to hear that you enjoyed our food and found the prime rib good while the Sand Dabs were amazing because we take pride in crafting exceptional dishes. Your kind words about our service mean a lot to us, and we hope to welcome you back soon!
   

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8. J

   Joe

   Central Coast1 review

   4.0

   Dined on April 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 3

   Waiter very unfriendly and seemed irritated to be at work,never introduced himself!!! Probably one of the worst waiters We ever had
   

   The Whaling Station SteakhouseResponded 6 days ago

   Your review is sincerely appreciated, Joe. We apologize for the service you received; our goal is to provide a warm and welcoming atmosphere. If you could kindly email us at info[at]thewhalingstation. com, we'll be sure to address this feedback with our team. Thank you for bringing this to our attention, as it helps us improve and ensure all guests have a wonderful experience.
   

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9. L

   Luis VIP

   Los Angeles42 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice Steakhouse with a good ambience. We ordered the Ribeye , Filet Mignon it was very good and perfectly cook medium rare . Service was amazing. Definitely recommend this Steakhouse.
   

   The Whaling Station SteakhouseResponded on April 19, 2025

   Your satisfaction is important to us, Luis, and we're delighted to hear that you enjoyed our Ribeye and Filet Mignon cooked perfectly medium rare. It's wonderful that you found our service amazing because we strive to create an exceptional dining experience for all our guests. Thank you for your kind recommendation, and we look forward to welcoming you back soon!
   

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10. R

    Ruben

    Las Vegas1 review

    4.0

    Dined on April 13, 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5

    Prime rib was not even pink. Ordered it medium rare. Seemed we got stuck in a corner and somehwhat forgotten about. Didn’t get the same service that other tables got. Wasnt terrible, just seems our table was an afterthought compared to other patrons. It was our wedding dinner too, so kinda bummed it was our experience. We made the most of it.
    

    The Whaling Station SteakhouseResponded 6 days ago

    Thank you for visiting us and sharing your feedback, Ruben. We’re honored to hear that you chose our restaurant for your wedding dinner, but we sincerely apologize that the prime rib was not up to your expectations and that service seemed uneven during your visit. We aim for every dining experience, especially special ones like this, to be remarkable. If you could kindly email us at info[at]thewhalingstation. com, it would help us improve. We hope to have another opportunity to provide a truly memorable experience in the future.
    

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