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The Walnut Room - Chicago, Chicago, IL

The Walnut Room - Chicago

4.6
4.6
7385 Reviews
$31 to $50
American

Make a reservation

2 people
7:00 PM
Booked 261 times today
Experiences are available.
  • Charming
  • Good for special occasions
  • Kid-friendly
For Large Parties 21 or more: please contact us at http://macysrestaurants.com/contact-us/ For Holiday Questions and Menu: http://macysrestaurants.com/walnut-room/holiday2024/

The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street, the Walnut Room was the first restaurant ever opened in a department store. Conveniently located in the heart of the Chicago theater district, the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show.
Enjoy our Famous Mrs. Herring's Chicken Pot Pie and other well known favorites on the menu.




Order delivery or takeout

Private dining

Private dining

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View details

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    American, Vegetarian, Wine Bar
  • Hours of operation
    Lunch Daily 11:00 am–3:00 pm Dinner Daily 3:00 pm–7:00 pm
  • Phone number
    (312) 781-5219
  • Website
    http://macysrestaurants.com/walnut-room/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Roberto Gonzalez
  • Catering
    Private Dining and Catering available. Email: walnutroom@macys.com Check out our website: macysrestaurants.com/walnut-room/
  • Private party facilities
    Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.
  • Private party contact
    Gino Tarallo: (312) 781-3139
  • Location
    111 North State Street, Chicago, IL 60602
  • Neighborhood
    Downtown / Loop
  • Cross street
    Randolph
  • Parking details
    Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's Visitor Center on 1st floor. Valet is available on Wabash.
  • Public transit
    CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Additional
    Banquet, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Holiday Breakfast Buffet

    Dec 23, 2024 - Dec 24, 2024
    Breakfast Buffet is $29.95 for Adults and $19.95 for Children under 12 (under 2 eat for free). Includes N/A Beverages. See our buffet menu on www.macyswalnutroom.com , also please see our Holiday FAQ.

Menu

View menu on restaurant's website

What 7,385 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.3Food
  • 4.5Service
  • 4.7Ambience
  • 4.4Value

Noise • Moderate

Loved For

  • Chicago / Illinois

    Most Booked

  • Chicago

    Most Booked

Review summary

AI-generated from verified diner reviews
The Walnut Room in Chicago offers a magical dining experience, especially during the holidays with its iconic Great Tree. Diners love the "wonderful service" and "excellent food," including the famous chicken pot pie. While some find service inconsistent, the restaurant remains a cherished tradition for "family gatherings" and special occasions.

7,387 Reviews

  1. Jenelle

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Wonderful service with Alexander! Can't wait to go back!

    Is this helpful?

  2. Jamie

    Chicago

    15 reviews

    2.0

    15 reviews

    Dined today

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4
    We come every year to eat by the tree. We always have great service but today was ridiculously bad. It took almost 2 hours for lunch because our server would disappear for like 20 minutes at a time. She’d drop our drinks, wait 20 minutes. We’d order a drink, 20 minutes later. She asked us how things were with our food and then came back after we had been finished for like 20 minutes and asked us where our food was. My husband ordered another drink and she gave us the bill and never brought the drink. Then as we were about to pay and tell her to just take it off, she brought it….15 minutes later and it was totally watered down because the ice melted. She also said she packed my son’s mug in the bag with our to go stuff and it wasn’t in there. My husband usually doesn’t go with us but he said this is the last time we’ll go because it was such a disaster. It sucks to pay $145 for 3 people and have such terrible service.

    Is this helpful?

  3. Dave

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined today

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food was very good, service started out slow, but became exceptional.

    Is this helpful?

  4. Knothole1

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great experience! We had the pot pies and lobster bisque. It was the first time in a ling time where there were actual chunks of lobster in the soup. The Caesar salad was good too!

    Is this helpful?

  5. Janet

    Chicago

    1 review

    4.0

    1 review

    Dined today

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Holiday brunch was good. Food was buffet style with a nice selection, if a little limited. Good sausage and hash browns but French toast was soggy. Not sure I will do it again but enjoyed the experience sitting by the big tree.

    Is this helpful?

  6. Kathleen

    VIP

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Like I remember as a kid! Fantastic experience around the tree!

    Is this helpful?

  7. Anna

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined today

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Overall, it was nice to see the tree. However, I feel like this experience was way overhyped. I had a reservation for 6pm and arrived to the line at 5:45pm. We didn't sit until almost 6:25pm. With two small kids, this was a bit of a nightmare. The service wasn't bad but wasn't exactly good either. The food was decent, but not memorable. I had no idea about the "fairies" and was kind of caught off guard by them, also by the fact that one of fairies stepped behind our kids while we tried to take a picture of the tree in background (completely blocking the tree). She then proceeded to smile at us and tried to join our picture, and then continued to talk to some other kids at the table while blocking the tree. It was awkward and rude. As a Chicagoan, I'm glad I gave this a try but this is a one and done experience for me and my family. I don't understand the hype.

    Is this helpful?

  8. Michele

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful time at the Walnut Room. The Christmas decorations are lovely, the restaurant was bustling and busy, and staff were friendly. We had a variety of food and desserts, and all were delicious! Even though it was busy, our meals came out quickly and the service was great! I highly recommend making reservations well in advance if you want to dine here.

    Is this helpful?

  9. Jennifer

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    The fairies were amazing!!! They were so lovely and made the day so special for my kids.

    Is this helpful?

  10. Tracy

    Chicago

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 3
    3. Service 3
    4. Ambience 5
    Beautiful dinner under the tree! The service was a little slow and the food mediocre, but you can’t beat the ambiance.

    Is this helpful?

FAQs

The Walnut Room - Chicago offers takeout which you can order by calling the restaurant at (312) 781-5219.

The Walnut Room - Chicago is rated 4.6 stars by 7385 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 261 times today
Experiences are available.

Order delivery or takeout

Google Map for The Walnut Room - Chicago

111 North State Street, Chicago, IL 60602

Additional information

  • Cross street
    Randolph
  • Neighborhood
    Downtown / Loop
  • Hours of operation
    Lunch Daily 11:00 am–3:00 pm Dinner Daily 3:00 pm–7:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Vegetarian, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's Visitor Center on 1st floor. Valet is available on Wabash.
  • Public transit
    CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Roberto Gonzalez
  • Additional
    Banquet, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://macysrestaurants.com/walnut-room/
  • Phone number
    (312) 781-5219
  • Catering
    Private Dining and Catering available. Email: walnutroom@macys.com Check out our website: macysrestaurants.com/walnut-room/
  • Private party facilities
    Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.
  • Private party contact
    Gino Tarallo: (312) 781-3139
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