The Queens Arms - Edinburgh

Review summary

1. a

   arlenek

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We had booked a birthday dinner, the wee booth was cramped . Bar was way too warm so couldn’t stay for long as felt so uncomfortable
   

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2. A

   Amy

   Yorkshire

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Sunday roast. Will definitely be visiting again.
   

   The Queens Arms - EdinburghResponded 7 days ago

   Hi Amy, thank you so much for your lovely review! We are thrilled you enjoyed the roast, and have passed on your compliments to the chefs. See you soon!
   

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3. L

   Linda

   Manchester

   3 reviews

   3.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Myself and partner booked a table for 7pm and had the Sunday dinner. We just had the main course which came out very quickly. Food was good but Yorkshire puds a bit burnt. We were sat on an incredibly small table in the bar area which was really noisy and cramped. We had only just finished our first course and half way through our first glass of wine the waitress came to remind us we had around 20to 30 min left on the table. We had been there less than an hour. I totally understand when it’s busy they need tables but this was just greed. We would not return as there are so many places to eat in Edinburgh without it feeling rushed and cramped and crowded
   

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4. A

   Ashley

   VIP

   Seattle

   2 reviews

   2.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The staff were nice. I had the Sunday roast it was almost inedible the steak was so tough and chewy (medium rare). Hurt my jaw to chew so much so I gave up
   

   The Queens Arms - EdinburghResponded 5 days ago

   Hi Ashley, thank you for taking the time to leave us your feedback! I'm sorry to hear you didn't enjoy your roast - we would have loved to replace it at the time! Our servers are trained to check on our guests a few bites into the meal, and this happened on your visit. Next time, please don't be too shy to tell us your honest feedback in person, and we will do all we can to fix any issues that come up. We hope to see you again soon!
   

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5. S

   Sarah

   Toronto

   10 reviews

   5.0

   10 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service and a lovely atmosphere. Just make sure to book for a Sunday lunch!
   

   The Queens Arms - EdinburghResponded on December 13, 2024

   Hi Sarah, thanks for your fantastic review! We really hope to see you next Sunday
   

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6. R

   Rachel

   Leicestershire

   1 review

   4.0

   1 review

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Really nice atmosphere . Very busy when we went but it is a very busy time of year. Staff were lovely and friendly
   

   The Queens Arms - EdinburghResponded on December 13, 2024

   Hi Rachel, thank you for your wonderful review, we’re so proud of our team so it’s great to hear you found them friendly and attentive. Have a lovely day!
   

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7. J

   Jessica

   Edinburgh

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cool place to hang with friends! The food was very good and the staff were very nice especially Sophia our host! Highly recommended
   

   The Queens Arms - EdinburghResponded 5 days ago

   Hi Jessica, Thank you for the kind words! We appreciate you taking the time to leave us a review and we hope to see you again
   

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8. J

   Jenna

   Edinburgh

   3 reviews

   3.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was ok - very busy place and reminded frequently about your 2 hours, even if you’re seated late. We asked about whether we got the table for a little longer and the person was quite rude and rolled her eyes at us as she walked away which put a bit of a negative spin on things. Food was ok, not as nice as previous but don’t think I’d go again. Fine for a quick meet up though.
   

   The Queens Arms - EdinburghResponded on December 10, 2024

   Hi Jenna, thank you for taking the time to leave us your feedback on your visit. We are sorry to hear you felt rushed at your table - unfortunately the festive period is a very busy time for us, so we often have bookings back to back all through the day. Though in your case some of your party were running late and you therefore chose to be seated 15 minutes after your table was booked, the time slot that was state in your booking confirmation could not be extended. We do try our best to accommodate last minute changes, but it is, unfortunately, not always possible. We hope to see you again soon, and have a great festive period!
   

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9. E

   Elaine

   Dunbartonshire

   2 reviews

   5.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a fabulous meal great value for money & the staff were so helpful & courteous! It was quite loud however it is the run up to Christmas! I also liked the fact you can bring in dogs as well. Overall an amazing experience.
   

   The Queens Arms - EdinburghResponded on December 13, 2024

   Hi Elaine, thank you so much for your wonderful review. We are so proud of our team and the products we provide and reviews like yours make it all worthwhile! Have a wonderful evening and we hope to see you again soon
   

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10. S

    Solomon

    Glasgow

    1 review

    4.0

    1 review

    Dined on December 1, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    This was a nice atmosphere with good food, would return
    

    The Queens Arms - EdinburghResponded on December 9, 2024

    Hi Solomon, thank you very much for the nice review! We look forward to your return, and hope you have a great day!
    

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