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Ambiance  - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6865 Reviews
$50 and over
American

Make a reservation

2 people
7:00 PM
Booked 73 times today
  • Good for special occasions
  • Fancy
  • Charming
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Lite Fare & Cocktails | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Lite Fare menu ends at 10:00 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Neighborhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

What 6,865 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.7Ambience
  • 3.7Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers an "epic luxurious experience" with its grand architecture and attentive staff. Guests appreciate the beautiful ambiance and festive holiday decorations. While some find the "service top-notch" and the food "outstanding," others note areas for improvement in food quality and service consistency. Overall, it remains a memorable and iconic New York experience.

6,865 Reviews
  1. Meredith

    Charlotte

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful experience. Highly recommend for a one of a kind experience. Our server Porfirio was amazing.

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  2. Amanda

    VIP

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our experience at the plaza was nothing short of incredible! Every bite and sip was so delicious. Ursula our server was amazing and gave wonderful recommendations. We will definitely be back to have tea again!

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  3. Erich

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was excellent and so was the tea. The service was also excellent by our server Feliz. He explained any questions we asked about the food and the tea we ordered. This was a memorable experience for the family

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  4. Brent

    New York City

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Food was stale, service was sub par. Ambiance was overrated. They advertise holiday decorations up until January 12th, but it was long gone by then. Save your money and go someplace else.

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  5. Monica

    Sydney

    2 reviews

    4.0

    2 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Perfect special occasion tea. Service was spot on. Vegan menu was well above average. The scones were quite dry but at least they came through with them and offered whipped coconut cream and jam, Petit fours were exquisite and the savoury sandwiches were also creative and delicious. The tea was average in a huge pot which cooled to quickly. Staff were lovely. Overall an excellent experience. We have had many teas at top establishments and usually the vegan request stumps them or is a letdown, but the Plaza nailed it. Thank you.

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  6. Susan

    New York City

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience of celebrating my niece birthday. She enjoyed much. Thanks our server Mohamad.

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  7. Jim

    VIP

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service. Mary Alice should run for mayor!!!!!!!

    Is this helpful?

  8. OpenTable Diner

    VIP

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing time for my mothers birthday. The waitress made my mom feel so special.

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  9. ANTONIO

    VIP

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    You DO NOT go there for a “good deal”…you go there for the experience. The food was TOP notch. We had a bottle of Champagne (around $175) for the bottle) plus the teas and sandwich towers. Darn, it was great. Even better was the caviar…not good, GREAT! Get it! I don’t get paid a commission - LOL…we just had a great time and the experience was LUX.

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  10. Debbie

    VIP

    New York City

    11 reviews

    2.0

    11 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    We’ve been to The Palm Court several times over many years and this was our worst and likely last visit. It is no longer a special experience. They are trying too hard to be “creative” with the food offerings, and the pairings simply didn’t work. The savory sandwiches were terrible! It was such a disappointment. We kept asking ourselves why they would create such awful combinations? For the price, it is absolutely not worth it. There are so many better places to go for a better experience. We used to love coming for afternoon tea at The Palm Court but we will choose a different place next time.

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FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6865 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 73 times today
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighborhood
    Midtown East
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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