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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6837 Reviews
$50 and over
American

Make a reservation

2 people
7:00 PM
Booked 104 times today
  • Good for special occasions
  • Fancy
  • Charming
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Lite Fare & Cocktails | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Lite Fare menu ends at 10:00 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Neighborhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 6,837 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.7Ambience
  • 3.7Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers an iconic afternoon tea experience in a stunning setting. Guests rave about the "amazing service," and the "exquisite" ambiance. Many appreciate the "lovely" tradition and "memorable" celebrations. However, some diners find it "overpriced" and suggest that the food quality could improve.

6,839 Reviews

  1. Jason

    New York City

    2 reviews

    5.0

    2 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Incredibly well prepared food. Very attentive, caring waitors. Grand architecture and features. Like a palace.

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  2. Marguerite

    London

    15 reviews

    4.0

    15 reviews

    Dined today

    1. Overall 4
    2. Food 2
    3. Service 2
    4. Ambience 5
    If I am honest It was a really mixed experience. I was greeted at the door and sat by the hosts who were lovely and welcoming, the waiter explained everything to me and I was so excited the place looked beautiful and it’s the plaza so iconic. I was a party of one so I was expecting to be given something perhaps to read this wasn’t offered. Before my afternoon tea arrived I noticed my plate was dirty (had some stuck on egg yoke) it was set like this, I mentioned this to the waiter and it was changed. When the afternoon tea arrived it looked spectacular except when I started with the savoury section the quality of the bread on the sandwiches were very bad, some stale and inedible and the scones were not served warm and also were on the stale side. I get it maybe scones are served differently to what I am used to in Ireland and uk. One more thing is that usually you can ask for different teas throughout but this is not offered. Only one type of tea per person. The best part of the tea was the fois grais macaroon it was to die for so kudos to the chef who made that and also the small cake selections were beautiful. I mentioned to the waiter about the sandwiches having hard bread and he just said “I know”. Nothing was done about this and I don’t think this is good enough at all especially with the $196.66 price tag, with gratuity included.

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  3. Malcolm

    New York City

    6 reviews

    5.0

    6 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great atmosphere great customer service , luxury experience.

    Is this helpful?

  4. Mich

    VIP

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    We go every year to celebrate the holidays and I feel like 650.00 for 3 people for tea is a lot! Price goes up every year and this time food was just okay

    Is this helpful?

  5. Oksana

    New York City

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    If you're looking for a special experience at this wonderful time of the year and enjoy the New Year's holiday ambience, beautiful decorations, and a cozy place for dinner, consider visiting The Palm Court at The Plaza Hotel.

    Is this helpful?

  6. Sergey

    New York City

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3
    Basic snacks, so overrated. And the last touch was when we asked to pack our anniversary cake for take away and the waiter just gave us the box and a bag to the table like we should do it by our self. It’s not a 5 star hotel experience.

    Is this helpful?

  7. Maryann

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fariz made our first high tea an exceptional experience:) My nieces and I had such a relaxing and special time at The Plaza 🙂

    Is this helpful?

  8. Zhen

    London

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Service is a bit slow, afternoon tea is ok. Ambience is beautiful One of the bathroom allowed to use (hotel lobby second floor) is not working - not matching the name of the hotel

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  9. Lisa

    Atlanta Metro

    8 reviews

    4.0

    8 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    You do this for the experience and that is what it was. Would we do it again…probably not. VERY expensive!!! And service was meh. For what you pay you would expect more. Not a complaint just my honest opinion.

    Is this helpful?

  10. francine

    VIP

    New York City

    11 reviews

    5.0

    11 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Such a great experience. I went years ago with friends and it was great then and it was great now.

    Is this helpful?

FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6837 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 104 times today
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighborhood
    Midtown East
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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