The Palm Court at The Plaza Hotel

The Palm Court at The Plaza Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Houston1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is the quintessential experience to have in New York if you have daughters. As the saying goes, you get what you pay for and the tea is exceptional. You will not be disappointed!! The service and food truly represents the epitome of New York culinary service. I was beyond impressed.
   

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2. OT

   OpenTable Diner

   Washington DC6 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the time we entered until we left we were treated exceptionally. From the hostess to our waiter Porfirio we were amazed at the professionalism and quality of service of the staff. We can’t wait to return!
   

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3. LO

   LeslieO

   New York City4 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   We’ve been having afternoon tea at the Palm Court for the past 10 years and the service has diminished. They rushed us out, tried to take my plate while I was still eating a sandwich from, and when we asked for the desserts to be pack d to go they gave us boxes to pack for ourselves. In the past they take the leftovers away and pack them for their customers. Also, they no longer have sugar cubes but sugar packets. Makes the experience a little less special.
   

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4. J

   Jacki VIP

   Charleston12 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   This is really expensive for what you get especially compared to fancy hotel teas in Chicago or other cities. Note the tab with the taxes and the included 18 percent gratuity will be more than what you expected, add 100 dollars for three people. Still service was good and I am a fan of high tea. If you read Eloise and you have a daughter you have to do the Plaza once.
   

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5. N

   Nikki

   Atlantic City4 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 3

   Long check in. VERY expensive for what you get, even by NY standards. Service was great. Food was good for what you received, which is not a lot for $100+/per person.
   

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6. OT

   OpenTable Diner

   Orlando1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful mother, daughter time, enjoying afternoon tea
   

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7. S

   Susanne

   Chicago3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Lovely setting and service. Food was underwhelming for the price!
   

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8. OT

   OpenTable Diner

   Richmond2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Genuinely disappointed with the service at this establishment. A manager had to tell staff to bring out our tea well after our main food made it to the table. Additionally, we had to ask for the cream and preserves to be brought out which is something they would have noticed if they bothered to look in our direction.
   

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9. E

   Eileen VIP

   Cleveland39 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A special occasion experience! Everything was wonderful.
   

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10. T

    Todd VIP

    Tucson9 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A must when coming to nyc. Such a beautiful space, recommend to all.
    

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