Ivy Market Grill

Review summary

1. A

   Alex

   Richmond

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent in all aspects. Service, food, location, outdoor seating area, value
   

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2. j

   jeanette

   Essex

   10 reviews

   vip
   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful meal and birthday treat. Service was brilliant thank you.
   

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3. A

   Anne

   London

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Waiter was friendly . We ordered bread & olives which did take a while to arrive . The olives were a dissapapointment . 6 olives ! There were 4 of us . Bread was warm& tasty . Asked for more butter, then asked someone else as it didn’t arrive ., 3 out of the 4 mains , all beef roast dinners arrived . Mine came about 10 minutes later, the veg was replaced as it had gone cold .. I don’t understand what the delay was as we all ordered the same. I appreciate it was very busy & 3 weeks before Christmas every one is out ., Overall we enjoyed our meal but it wasn’t the experience we were hoping for from the Ivy & the reason we were out was to celebrate our birthday with close friends who had kindly brought us a voucher to enjoy .
   

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4. S

   Sam

   Kent

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   Generally a great experience. They need to relook at the outside seating area when the weather is bad. Food was outstanding as always.
   

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5. R

   Richard

   London

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I’ve always loved this place, but the last two times, it’s been less than perfect, and let’s face it, when you go to The Ivy, that’s your expectation. They got my order wrong. Result was my wife ate alone and I ate my side while I was waiting for the correct order. Apart from a brief “apologies for that” from the server (who wasn’t the one who took my order), there was no acknowledgement of the error or disappointment in the experience from anyone. Just mechanical “was everything ok?” when taking payment and a complete blank when I said “yes thanks, apart from getting my order wrong”. If you’re going to ask, listen to the answer. I’ve been going here years, and it’s such a shame to see the standards have fallen so far. The facade is there but the soul is gone I’m afraid. Doubt we’ll be back.
   

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6. K

   Karen

   London

   4 reviews

   vip
   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Tables too close together, staff over stretched but lovely.
   

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7. E

   Elizabeth

   Manchester

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Not impressed when first arrived, booked over 8 weeks in advance and shown to table behind pillar and next door to toilet.(Was it because we were 2 women dining!) Plenty of empty tables in better positions. Asked to move and they did move us.
   

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8. Z

   Zihniye

   London

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Expected more from the Ivy, booked in advance for my birthday but the staff attempted to seat me at a table near the bar which was in a tight spot. I asked for tea to be served with our brunch and the waitress wanted to bring g it first as they were busy! Food arrived and my friends screamed egg had solidified as it had obviously been left on the side as they were busy . Sent this back which meant I was eating whilst my friend was not. They did try to compensate with 2 glasses of champagne and a dessert but I would rather have had better service.
   

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9. M

   Matthew

   London

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an early breakfast before hitting the shops and was exactly what we needed. Coffee was lovely and the service was its usual high standard.
   

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10. S

    Stephen

    Kent

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, great service, very attentive staff. Super setting. Thoroughly enjoyed every minute.
    

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