The Basement

The Basement reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. F

   Fiona

   Edinburgh1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I chose the basement for their gluten free options before going to watch a show at the playhouse. The food was tasty and we chose mocktails as both myself and my friend have work in the morning. They were also tasty
   

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2. R

   Richard

   Edinburgh3 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Friendly staff, great margaritas and delicious tacos in a lively atmosphere! Second visit and we will be back!
   

   The BasementResponded 3 days ago

   Richard, we are so pleased you enjoyed your visit to The Basement! Thank you, and have a fantastic day! The Basement Team!
   

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3. G

   Gillian

   London2 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great restaurant. busy and great vibing atmosphere. We took our dog and wasnt a problem
   

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4. M

   Morgane

   Edinburgh1 review

   2.0

   Dined on March 7, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The food is not worth the price neither is the service. Really overpriced. Had to wait ages for our drinks and the plates were not served at the same time so we had to wait to the last one to arrive for about 10-12min. Bummer because the concept was interesting. I wouldn’t go back.
   

   The BasementResponded 3 days ago

   Hi Morgane thank you for taking the time to leave us your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. The Basement Team!
   

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5. H

   Holly

   Inverness2 reviews

   3.0

   Dined on March 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Food was not to the same standard i would have said as usual, though still good. Service was very hit or miss, two of our servers were fantastic but the other seemed was a lot less attentive. It was disappointing from a venue I consider very good but we all have off nights.
   

   The BasementResponded 3 days ago

   Hi Holly, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. The Basement Team!
   

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6. b

   ben

   Yorkshire2 reviews

   4.0

   Dined on March 4, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food and drinks were excellent! Perhaps they were understaffed, however, as service was slow and we felt forgotten about. Our guacamole didn’t arrive until after we managed to get a waitresses attention about 20 minutes after the rest of our food. The quality of the menu itself though was amazing
   

   The BasementResponded 3 days ago

   Hello Ben, thank you; we appreciate your feedback! Thank you, and have a fantastic day! The Basement Team!
   

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7. R

   Ruth

   Edinburgh2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding customer service throughout. Food delicious too. Cocktails yum
   

   The BasementResponded on March 6, 2025

   Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response! The Basement Team
   

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8. AA

   AndrewA

   West Lothian2 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a Great location has lovely drinks and very friendly staff!
   

   The BasementResponded on March 6, 2025

   Andrewa, thank you so much for the positive review! We look forward to your next visit! Take care! Thanks The Basement Team!
   

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9. C

   Claire

   Edinburgh8 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was outstanding, exceptional service, loved it all
   

   The BasementResponded 3 days ago

   Hi Claire, thank you for taking the time to leave a review for us at The Basement. We're happy we could meet your expectations! Thank you, and have a fantastic day! The Basement Team!
   

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10. S

    Susan

    Edinburgh2 reviews

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a brilliant time. So happy you are in my neighbourhood.
    

    The BasementResponded on February 27, 2025

    Hi Susan, Thank you for taking the time to let us know how we did. We hope you have a great day! Thanks The Basement Team!
    

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