Terrace Room at the Williamsburg Inn

Review summary

1. OT

   OpenTable Diner

   Charleston2 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The online CW site advertised better and special food that was not at the restaurant. The food was average otherwise. Great wine list but prices too high. Staff and atmosphere were great.
   

   Is this helpful?

2. D

   Donna

   Richmond9 reviews

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful hotel: excellent service by all staff. Food not bad- I expected a more varied menu. Excellent wine list. Will return
   

   Is this helpful?

3. K

   Kristen VIP

   Key West9 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful brunch. Service was excellent! Food was amazing!!
   

   Is this helpful?

4. M

   Marleigh

   Upstate NY1 review

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent food and great service. Good prices and portions for what you get.
   

   Is this helpful?

5. B

   Bridget

   Richmond1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We decided to celebrate Valentine’s Day one day late and chose the perfect spot for a romantic, intimate setting. The food was outstanding as was the level of service. Perfect for a romantic evening!
   

   Is this helpful?

6. E

   Eric

   Las Vegas3 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Valet was great! Showed up to reservations 10 minute before scheduled. Was seated 20 minutes after scheduled reservation. Server seemed overwhelmed, took 20 minutes to get cocktails ordered and water filled in glasses another 10 minutes to get the drinks. Ordered our three course meals. Food was not worth $95 a person to dine. From time we were seated to time we got dessert it was almost 2 hours. I’m sure this is not the standard for a place of this caliber but I’d sure did not sit well for our first time dining here.
   

   Is this helpful?

7. C

   Carlos

   San Francisco2 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Our first time dining here. Food was excellent but service was fair. We were there for Valentines dinner. Prix fix dinner with wine pairing. Wait staff need training in fine dining service. With each course came a pre filled glass of wine. Waiter was not knowledgeable of the wine nor did he offer any info about it - just sat it down and walked away. When the main course came ( filet), the bus boy poured a 2 oz glass of red wine. When questioned about the tiny amt his response was “I actually gave you more than I’m supposed to.” For $145/person in a fine restaurant, our expectation was greater than what was delivered - for sure. Rushed, abit impersonal.
   

   1 person found this helpful

8. C

   Chris

   Richmond1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   My girlfriend and I went there for the Valentines day menu. The food was delicious from the appetizer of Oyster Rockefeller to my entree of perfectly cooked duck. Frankly the food helped save the evening along with our choice of cocktails, the house Old Fashioned and their Manhattan. Had it not been a prepaid reservation with gratuity included, we would have left before we had our appetizer which took about 45 minutes to an hour to get to us from when we sat down. The entree took about an hour and a half to show up dragging out our entire evening. While I wasn't expecting a 45 minute sit down meal, I did not expect it to take just shy of 2.5 hours to go from check in to departure with three courses in between. I was surprised at the level of noise in the Terrace room, making it very difficult to have conversation without speaking quite loudly so the person at the table next to us could hear better than the person we were trying to share an evening with. The service throughout the evening was tolerable, though it took about 10 minutes before we even knew who our server was. The manager was nice and did check on us and it was good to see him helping get food to tables. But with the kitchen backed up terribly and money paid, there really wasn't anything he could have done personally to make the evening better.
   

   1 person found this helpful

9. OT

   OpenTable Diner

   Richmond3 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great Valentine’s day that was! The service was phenomenal and my fiancè and I were so full. The woman playing a harp made the occasion even more special. The staff were very attentive and confident. I would definitely come here again.
   

   • 
   • 

   Is this helpful?

10. G

    Gavin

    Richmond1 review

    5.0

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Valentine’s Day was perfect! Everything was tasty and the service was excellent. Would definitely do it again.
    

    Is this helpful?