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Sugar Factory - Rosemont, Rosemont, IL

Sugar Factory - Rosemont

4.1
4.1
5633 Reviews
$31 to $50
American

Make a reservation

2 people
9:30 PM
Booked 53 times today
  • Good for special occasions
  • Good for groups
  • Kid-friendly
Sugar Factory American Brasserie is a 9,000-square-foot space offering both sweet and savory American culinary classics to the MB Financial Park Entertainment District in Rosemont.

Sugar Factory’s culture is a celebrated concept of food and drink menus that include perfectly executed classics, from eggs benedict and burgers to housemade flatbreads, savory steaks and pastas. Our more unique selections include Banana Split Crepes, Rocky Road Fondue and Red Velvet Pancakes. Sugar Factory also found a way to spike your favorite drinks by offering signature smoking candy goblets, and specialty martinis and cocktails, such as the Cotton Candy Cosmopolitan or Cherry Tootsie Pop. Creative candy inspired milkshakes and the famous King Kong Sundae round out Sugar Factory’s inspired menu.
Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Fri 4:00 pm–10:00 pm Sat, Sun 11:00 am–10:00 pm
  • Phone number
    (847) 233-9010
  • Website
    https://sf4.sugarfactory.com/rosemont-il
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Glenda: (847) 233-9010
  • Location
    5445 Park Place, MB Financial Park, Rosemont, IL 60018
  • Neighborhood
    Rosemont
  • Cross street
    Bryn Mawr
  • Parking details
    Parking is FREE with Sugar Factory validation (up to 24 hours).<br />Valet Parking is available for $10. <br /> <br />MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 <br /> <br />Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
  • Public transit
    Public Transportation to MB Financial Park <br />MB Financial Park is located at 5501 Park Place Rosemont, IL 60018, a mile from the Rosemont CTA Blue Line stop and about half a mile from the Rosemont Metra station. <br /> <br />CTA
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 5,633 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 3.9Food
  • 4.1Service
  • 4.2Ambience
  • 3.4Value

Noise • Moderate

Loved For

  • Northwest Suburbs

    Hot spot

  • Northwest Suburbs

    Great for scenic views

Review summary

AI-generated from verified diner reviews
Sugar Factory in Rosemont offers a vibrant atmosphere perfect for celebrations, especially birthdays. Guests rave about the "amazing service" and fantastical desserts, with drinks being a visual delight. While some find the food overpriced, the "great vibe and fun experience" keep visitors returning. Ideal for special occasions and sweet indulgences.

5,633 Reviews

  1. Marcie

    Chicago

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was a good time; however, the food was not great - just okay.

    Is this helpful?

  2. priya

    Chicago

    1 review

    2.0

    1 review

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    The food isn’t the great,expensive, cramped and incredibly loud. Plus they now add an automatic 20% to your tab.

    Is this helpful?

  3. Deanna

    New York City

    24 reviews

    4.0

    24 reviews

    Dined on November 24, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Food was mediocre but it’s more about the experience anyway. Our waiter was great and really took time to explain the menu. Kids had a great time.

    Is this helpful?

  4. Joan

    Chicago

    1 review

    5.0

    1 review

    Dined on November 24, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    I had a birthday of five ten year olds and then three adults and they could not have been more eager to help accommodate us. They made everyone feel welcomed and taken care of. We requested two tables which they arranged close together and made sure we were set! Thank you for making it the easiest, special experience with five ten year old girls.

    Is this helpful?

  5. Lawrence

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Awesome experience!! 1st time and I would definitely recommend!

    Is this helpful?

  6. Elizaveta

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on November 21, 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Good place, very beautiful)))Cocktails amazing!)))

    Is this helpful?

  7. Laurie

    Chicago

    44 reviews

    4.0

    44 reviews

    Dined on November 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Very good. Lots of menu choices. We were seated in the front glass patio area. Would have preferred inside the restaurant but everything was good so no complaints

    Is this helpful?

  8. Pedro

    Chicago

    1 review

    5.0

    1 review

    Dined on November 11, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Muy buena experiencia y muy disfrutable , excelente servicio

    Is this helpful?

  9. Jen

    Chicago

    6 reviews

    vip
    2.0

    6 reviews

    Dined on November 11, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    My first complaint is that 20% gratuity was immediately added to my bill. As a paying customer, why is my right to tip taken away based on service. Our waiter was extremely inattentive, took forever to get our drinks and didn’t offer refills, and the place wasn’t even busy last night. Our bill was $150 even splitting meals. More than likely, we will not be back. 

    Is this helpful?

  10. Melissa

    Chicago

    1 review

    1.0

    1 review

    Dined on November 9, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    It took one hour to get the food, chicken and waffles were quite literally inedible.

    Is this helpful?

FAQs

Sugar Factory - Rosemont is rated 4.1 stars by 5633 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
9:30 PM
Booked 53 times today
Google Map for Sugar Factory - Rosemont

5445 Park Place, MB Financial Park, Rosemont, IL 60018

Additional information

  • Cross street
    Bryn Mawr
  • Neighborhood
    Rosemont
  • Hours of operation
    Mon–Fri 4:00 pm–10:00 pm Sat, Sun 11:00 am–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Parking is FREE with Sugar Factory validation (up to 24 hours).<br />Valet Parking is available for $10. <br /> <br />MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 <br /> <br />Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
  • Public transit
    Public Transportation to MB Financial Park MB Financial Park is located at 5501 Park Place Rosemont, IL 60018, a mile from the Rosemont CTA Blue Line stop and about half a mile from the Rosemont Metra station. CTA
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
  • Website
    https://sf4.sugarfactory.com/rosemont-il
  • Phone number
    (847) 233-9010
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Glenda: (847) 233-9010
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