Stella San Jac

Review summary

1. T

   Tim VIP

   Austin4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Our server Logan was outstanding. We ask for him everytime.
   

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2. S

   Susie

   Denver7 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   It was OK. Don’t eat meat and looked at the menu before we went and there were plenty of options. Got there and they had a different menu for the week. Bummer. Not much choice.
   

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3. A

   Amanda VIP

   Greater Boston8 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Unfortunately the experience this time around was disappointing. Because of SXSW they only had offerings from the brunch menu which had fewer options. Not what you would expect on a Wednesday for lunch. The service was very slow. We ended up getting breakfast items because the other food was not appealing or very healthy. We waited an hour for eggs and breakfast tacos. We then had to hustle to eat because we ran out of time. This time was a big miss. I won’t be coming back.
   

   Stella San JacResponded 5 days ago

   Hello Amanda, We're truly sorry to hear about your disappointing experience at Stella San Jac during SXSW. We understand that waiting can be frustrating, especially when you're hungry. We apologize for the slow service and the lack of variety on our menu. We also regret to hear that you found our breakfast items not appealing. Your feedback is invaluable and we'll certainly use it to improve our offerings and service. We hope you'll give us another chance in the future. Best, Stella San Jac Management Team.
   

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4. OT

   OpenTable Diner

   Las Vegas2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Near perfect! great vibe, great food. Exceptional, informative & friendly service from Jillian - highly recommend / great brunch 👍
   

   Stella San JacResponded 5 days ago

   Thank you for the wonderful review! We're so glad you enjoyed the vibe, food, and had a great experience with Jillian. We'll be sure to pass along your kind words to her! We appreciate your recommendation and can’t wait to welcome you back for another fantastic brunch!
   

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5. OT

   OpenTable Diner

   San Antonio1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Logan was cool, and it was a birthday and the staff brought comp French toast which was amazing. Loved the biscuits!
   

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   Stella San JacResponded 5 days ago

   Thanks so much for the great review! We're so happy Logan made your birthday special, and we’re glad you enjoyed the French toast and biscuits. We hope to celebrate many more birthdays with you in the future!
   

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6. K

   Karen VIP

   Indiana6 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner. 9 of us all on separate checks and our server handled it like a pro. The food was amazing. We are all still talking about it today. Those biscuits will change your life.
   

   Stella San JacResponded on February 26, 2025

   Thanks for visiting us, Karen! We're thrilled to hear that you and your group had a great dinner at Stella San Jac. It's wonderful to know that our biscuits have made such a lasting impression on you. We're delighted that you enjoyed the food and found Roland's service to be excellent. We strive to provide our guests with memorable experiences and your kind words are a testament to our efforts. We look forward to welcoming you all back soon!
   

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7. D

   Danilo

   Austin1 review

   2.0

   Dined on February 22, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   We arrived early to get a quick dinner before a show at the Moody Center. It was not busy and we expected to be able to get in and out relatively quickly. The initial greeting and service were fine but then we didn't get any help and had to go to the bar for our drink order. After the appetizer and a second round of drinks we got our food and the order was incorrect. They subbed out the fish we ordered without telling us it just wasn't that good. Was suppose to be herd crusted halibut and they subbed sea bass and it had more of an herb sauce and not a crust. The fall salad we ordered came out with only the greens and some apples (apples are not part of the salad). We got a one of the runners attention and he apologized and took it back to fix. What was returned to us looked like they just threw some vegetables on top without much mind to presentation. The squash was still missing from the dish and the walnuts were not candied like described in the menu. Overall, it was just a poor experience and the food was simply not good. It was not busy to were there could have a been a good reason for all the mistakes. They just dropped the ball on this one. We heard other people mention the food being good on the way out but just not our experience this time. Probably would not return with so many other good restaurants downtown.
   

   Stella San JacResponded on February 26, 2025

   Thank you for sharing your feedback. We’re truly sorry to hear about your experience, especially since this was your first time dining with us. We always strive to provide excellent service and high-quality dishes, and it seems like we missed the mark during your visit. We apologize for the confusion with your order and the issues with the salad and the substitution. This is not the standard we aim for, and we’ll be addressing these concerns with the team to ensure this doesn’t happen again. We appreciate your kind words about the ambiance, and we hope you’ll consider giving us another chance in the future to make it right.
   

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8. S

   Shari VIP

   New York City47 reviews

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very special authentic Austin gem! Amazing space, great menu, with true Texan patience, friendliness, kindness exhibited by the entire staff!
   

   Stella San JacResponded on February 22, 2025

   Thank you so much for your wonderful review! We're thrilled to hear you had such a great experience with us. It means a lot to know you felt the warmth and hospitality from our team. We can't wait to welcome you back to enjoy more of what Austin has to offer!
   

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9. V

   Vanessa

   Dallas3 reviews

   3.0

   Dined on February 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The hostess ( young man) was not the nicest. I made a reservation and a person in my party got there before we did. We arrived a little late due to traffic and parking (came from out of town). I notified the host that I had someone already seated and he said “oh okay “ and sat us somewhere else. He said for us to call them. I don’t think that was appropriate. We had to call the person, they had to close their ticket to come to our table. Also, the tea was not fresh as had a weird taste, steak was not properly cooked but biscuit and fries were great along with my cocktail. Also, silverware and plate had to be replaced because it was not clean. Hopefully, we just came on an off night and this is not the norm.
   

   Stella San JacResponded on February 22, 2025

   Thank you for your detailed feedback. We sincerely apologize for the experience you had, as it clearly didn’t meet the standards we strive for. We’ll be addressing the issues with the hostess and kitchen team to ensure smoother service in the future. We’re glad to hear you enjoyed the biscuit, fries, and cocktail, though, and we truly hope you’ll give us another chance to deliver a better experience next time!
   

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10. S

    Susanne

    Austin1 review

    5.0

    Dined on February 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service, restaurant is open with nice seating and breakfast was excellent.
    

    Stella San JacResponded on February 18, 2025

    Thank you for your kind words! We’re so happy you enjoyed the service, seating, and breakfast. We can’t wait to have you back for another great experience!
    

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