Smith's Bar & Grill

Review summary

1. A

   Aaron

   VIP

   London

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and service but frankly the practice of taking 12.5% service charge then pushing for a tip on top because “that 12.5% is for the restaurant” is way out of order.
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Aaron, Thank you for sharing your feedback. We're glad to hear you enjoyed the food and service, but we truly apologise for the confusion regarding the service charge. We understand your concerns, and we’ll take your comments into consideration as we aim to provide a better experience for all our guests. Your feedback is valuable, and we appreciate you bringing this to our attention. Many thanks EM
   

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2. G

   Georgina

   Bedfordshire

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really tasty food, attentive service, nice atmosphere, enjoyed our evening
   

   Smith's Bar & GrillResponded 1 day ago

   Dera Georgina, Thank you for your lovely review! We're so happy to hear that you enjoyed the food, service, and atmosphere. It’s great to know you had a wonderful evening with us. We look forward to welcoming you back soon! Many thanks EM
   

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3. J

   Joel

   London

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Menu and food were great, there’s a really solid lunch menu too. Service wasn’t the best, it was incredibly slow, no care was taken when pouring drinks (water all over the table, server didn’t even care or clean it up and it was hard to imagine they didn’t realise) and we had to get up and find someone to get service. Not ideal for a business meal. Otherwise things were good.
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Joel, Thank you for your feedback. We're glad to hear you enjoyed the menu and food, but we're truly sorry that the service didn’t meet expectations. This is not the experience we want for our guests, especially during a business meal. We appreciate you bringing this to our attention and will address it with our team to ensure better service in the future. We hope to have the opportunity to welcome you back for a much-improved experience. Many thanks EM
   

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4. J

   Jack

   London

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a very pleasant experience at Smith’s restaurant. The food was excellent, carefully prepared with high-quality ingredients. The waiters stood out for their professionalism, being well-trained, attentive, and friendly. The atmosphere was elegant and relaxing, perfect for a special dinner. I highly recommend this place and will definitely return!
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Jack, Thank you for your wonderful review! We're so pleased to hear that you had a fantastic experience at Smith’s, from the high-quality food to the attentive service and elegant atmosphere. Your kind words mean a lot to us, and we can’t wait to welcome you back for another special dinner. See you again soon! Many thanks EM
   

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5. N

   NAOMI

   London

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent! Smith’s is the perfect setting. The service was excellent and the food was perfect. We both had fillet steak, which was one of the best I’ve tasted. We shared some sides. The salads were amazing. We went there for the last meal of our London visit and it did not disappoint. Would highly recommend.. Steak is excellent here. Worth a visit
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Naomi, Thank you for your fantastic review! We're thrilled to hear that you had such a great experience at Smith’s and that our fillet steak was one of the best you've had. It’s wonderful to know that our service, sides, and salads all added to a memorable meal to end your London visit. We truly appreciate your recommendation and hope to welcome you back next time you're in town! Many thanks EM
   

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6. H

   HUGH

   London

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you are looking for an exceptional dining experience, look no further than The Smith’s, best restaurant in London. From the moment you step inside, you are greeted with a warm and inviting atmosphere, paired with impeccable service. The staff is attentive without being intrusive, ensuring your dining experience is flawless from start to finish. It is clear that everyone is passionate about providing a top experience and the food is very good. We would like to thank Fabrizio for his great service.
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Hugh, Wow! Thank you for such an amazing review! We're absolutely thrilled to hear that you had an exceptional dining experience at Smith’s and that our team made you feel welcome from start to finish. It’s wonderful to know that Fabrizio’s service stood out—we’ll be sure to pass along your kind words to him. We truly appreciate your support and can’t wait to welcome you back for another fantastic meal! Many thanks EM
   

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7. D

   DANIELA

   London

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner at the Smith’s bar & grill. The steaks were cooked to perfection. The service did not disappoint either. We had the absolute pleasure of being served by Alfredo. He did an amazing job with explaining the menu and giving recommendations on wine and food. Lovely warm and welcoming service. I would love to come back.
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Daniela, Thank you for your lovely review! We're delighted to hear that you had a wonderful dinner and that the steaks were cooked to perfection. It's fantastic to know that Alfredo made your experience even more special with his recommendations and warm service. We’ll be sure to pass along your kind words to him. We’d love to welcome you back again soon! Many thanks EM
   

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8. j

   joseph

   London

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely atmosphere in this restaurant and good food. Would recommend the steak. Alfredo was a very attentive and friendly manager. .
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Joseph, Thank you for your kind review! We're so glad you enjoyed the atmosphere and food, especially the steak. Alfredo will be delighted to hear your kind words—we’re lucky to have him! We look forward to welcoming you back soon for another great experience. Many thanks EM
   

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9. M

   Martin

   London

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for dinner here. Was really pleased we booked as I don’t think we would have got a table otherwise. The restaurant is fantastic. We were made to feel welcome on arrival. We ordered the fillet steak and baby chicken with two sides. The meal was incredible and the steak was cooked to perfection. Our waitress was really attentive and knowledgeable about the menu and wine and looked after us really well. Would highly recommend.
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Martin, Thank you so much for your wonderful review! We're delighted to hear that you had such a fantastic experience and that you enjoyed your meal—especially the fillet steak and baby chicken. It's great to know our team made you feel welcome and well looked after. We truly appreciate your recommendation and look forward to welcoming you back soon! Many thanks EM
   

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10. R

    Richard

    Liverpool

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Nice food but portions are on the shall side. The meat was good but potatoes & veg in our roasts were bearly warm so disappointing. Service was good other than one main course arriving late compensated by a free drink for our guest while he watched us eat. Possibly return for drinks but unlikely for a meal. Nice atmosphere and quite lively.
    

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