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Serafina at The Time Hotel, New York, NY

Serafina at The Time Hotel

4.3
4.3
1234 Reviews
$31 to $50
Italian

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2 people
7:00 PM
Booked 48 times today
  • Good for special occasions
  • Kid-friendly
  • Good for groups
Bringing authentic Italian fare to the heart of New York City, Serafina extended their famous eateries to the hip Time Hotel. This sanctuary set in the middle of boisterous Times Square next to Broadway hit The Book of Mormon was fashioned by renowned designer David Rockwell. The cozy ambiance combined with Serafina’s unbelievable thin crust pizza and homemade pastas, is the prefect refuge from the outside hustle and bustle.

Located in the heart of the Broadway Theater District, Serafina at The Time Hotel is the perfect pre or post show venue. International tourists, local business professionals and residents alike enjoy Serafina’s signature home comforts, upbeat environment and authentic Italian cuisine.

Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Italian, Breakfast, Dinner Cruise
  • Hours of operation
    Daily 12:00 pm–10:00 pm Breakfast Daily 7:00 am–11:00 am
  • Phone number
    (212) 247-1000
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Off-site catering is available, please contact us for details.
  • Private party facilities
    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.
  • Private party contact
    Events Department: (888) 654-8039
  • Neighborhood
    Theater District
  • Cross street
    Between Broadway and 8th Avenue
  • Parking details
    A public lot is available across the street from the restaurant.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, Wheelchair Access, Wine

What 1,234 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.3Service
  • 3.9Ambience
  • 4Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Serafina at The Time Hotel offers an exceptional dining experience with "great food, great service," and a perfect location near the theater district. The menu is diverse, featuring standout dishes like the "Al Pacino spaghetti" and "short ribs with pappardelle." Enjoy a lovely ambiance, though it can get noisy at peak times.

1,234 Reviews
  1. par

    Baltimore

    1 review

    2.0

    1 review

    Dined 1 day ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2
    My lasagna was burnt in the bottom that I could not cut it. They made us feel so rushed & wanted us out quickly.

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  2. Stewart

    VIP

    New York City

    26 reviews

    5.0

    26 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely service delicious food and good ambiance.always a good experience!

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  3. Conni

    New York City

    4 reviews

    4.0

    4 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Pros: homemade pasta was delicious. We ordered three varieties with different sauces. All great. Cons: Wrong cocktail served, had to ask for bread, salt, water refills and grated cheese. Impression: Would return. Great location in Times Square. Great pasta, but very busy and details suffer. Bathroom horrible/dirty on 1st floor. 2nd fl bathroom is hotel lobby.

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  4. Marcelo

    New York City

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    i have a good feeling about serafina in the past in sao paulo not the same in NYC

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  5. Cathy

    Miami

    4 reviews

    3.0

    4 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Very nice but not the best service, we felt rushed out.

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  6. Paula

    New York City

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Experiencia muy buena. La comida rica. Platos de tamaño normal a pequeño. Ambiente agradable

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  7. John

    New York City

    2 reviews

    4.0

    2 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    We needed a quick change of plans for dinner and was able to get a table with a tight time budget. The service was excellent and almost over attentive. The food was good but not great. I felt like my short rib could have been more tender and the portion sizes were lacking. The Cesar salad was good sized but was $19. My husband’s shrimp pasta had maybe 6 shrimp. Everything had a good flavor but I’ve had better. This wouldn’t be a bad review at all if I haven’t had amazing Italian food. Don’t get me wrong, this is NOT a bad restaurant at all but I feel like there are better choices nearby.

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  8. Carol

    New York City

    45 reviews

    3.0

    45 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Had dinner there before a show. Perfect location, quick service and good food.

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  9. Kim

    Richmond

    8 reviews

    5.0

    8 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Pizza was delicious and the wine was cold. A little loud but very nice. I would def go back!

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  10. Cat

    New York City

    6 reviews

    2.0

    6 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    I recently dined at Serafina and unfortunately, the experience was disappointing overall. Service was inattentive—I had to ask for water twice before it arrived. The single, gender-neutral bathroom is located near the entrance, which in 20°F weather is far from ideal due to cold drafts. The food quality was subpar. Our appetizer of meatballs arrived at room temperature, and the bread was as hard as a rock. While the bread was improved after we asked for it to be replaced, the meatballs were still lukewarm. Additionally, the coffee, served before our cake, was also lukewarm, which detracted from what should have been a pleasant dessert experience. The only real benefit of dining here is its convenient location near the theaters. However, the lackluster service and inconsistent food quality make it difficult to recommend

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FAQs

Serafina at The Time Hotel does offer delivery in partnership with Chow Now and Uber Eats. Serafina at The Time Hotel also offers takeout which you can order by calling the restaurant at (212) 247-1000.

Serafina at The Time Hotel is rated 4.3 stars by 1234 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 48 times today

Order delivery or takeout

Google Map for Serafina at The Time Hotel

224 West 49th Street, The Time Hotel, New York, NY 10019

Additional information

  • Cross street
    Between Broadway and 8th Avenue
  • Neighborhood
    Theater District
  • Hours of operation
    Daily 12:00 pm–10:00 pm Breakfast Daily 7:00 am–11:00 am
  • Price
    $31 to $50
  • Cuisines
    Italian, Breakfast, Dinner Cruise
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    A public lot is available across the street from the restaurant.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, Wheelchair Access, Wine
  • Phone number
    (212) 247-1000
  • Catering
    Off-site catering is available, please contact us for details.
  • Private party facilities
    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.
  • Private party contact
    Events Department: (888) 654-8039
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