Saltrock Southwest Kitchen

Review summary

1. C

   Christine

   VIP

   San Francisco

   14 reviews

   3.0

   14 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Christmas eve dinner had positive and not-so positive components. 3-course prix fixe menu. Set #1 - salad appetizer was okay, the main course of the Australian wagyu beef was cooked to the med rare temp as ordered, seasoning was okay, the funnel cake with ice cream was good. Set #2 - the soup came out served in a bread bowl that had leaked the diluted broth to the serving flat plate, the inside of the bread bowl was packed with uncooked potatoes mixture that was dry - no soup present - I don't understand why this dry uncooked potatoes mixture was served as soup. The server offered to bring me a replacement soup in a non-bread container, but I declined due to the uncooked consistency of the unusually large amount of the uncooked potatoes (the new container will not cook the potatoes:) The main course of duck was cooked to the right med rare temp, with a nice sauce but the potatoes gratin square was so salty, it was inedible - and was sent to the trash in the kitchen. The dessert of the chocolate tart was very very rich and a tag bit heavy and very sweet. As for the hostess, we were greeted promptly, taken to our table and I was offered a blanket to keep warm but there was no follow through of such offer, the same person came to our table to check on the name of the reservation - saw us the second time - but she never did bring that blanket, from a consistency of decoration, our table was missing of a nice little cactus pot - they are all super cute and different - it would have been nice if there was effort in ensuring that the table were setup, also we were served food without utensils, seems like there was some cross signal issue in communication today.
   

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2. R

   Ruth

   Columbus

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Special Christmas Eve meal was very delicious. Service was outstanding. But for the price there could have been an accommodation for a gluten free guest - who at the end of the day are some lettuce and 4 pieces of steak (no sides) for the fixed price. It’s not that hard to have some substitutions.
   

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3. S

   Shari

   Chicago

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Christmas Eve dinner disappointment. $110 per person set price for 3 course meal. Soup was ok. Choice between duck, steak or lobster. Lobster would have been 1/2 of a tail with a pineapple coriander butter. Steak had grilled onions and nothing else. We chose duck with a tablespoon of parsnip puree and 2 tablespoons of au gratin potatoes. Duck was also very rare as we were not asked our prefrence. Then a funnel cake with a couple tablespoons of gelato. Funnel cake was as hard as could be. I would not recommend dinner here again.
   

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4. S

   Steve

   Phoenix

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Beautiful spot. Food was good but small entrees. Service excellent. With all the great restaurants in Sedona, I think there are better options for far less cost.
   

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5. j

   j

   VIP

   Atlanta Metro

   51 reviews

   4.0

   51 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very good food. Accommodating service. Beautiful view. A bit overpriced.
   

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6. C

   Cheryl

   VIP

   Orange County

   26 reviews

   3.0

   26 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 5

   The sandwich was too salty. Others foods were ok. But the view is great.
   

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7. A

   Andy

   Cincinnati

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Tasty and very generous portions. Friendly staff.
   

   Saltrock Southwest KitchenResponded 2 days ago

   Thank you for your review and details! Please let us know what we can do differently next time to improve your experience.
   

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8. R

   Rose

   Phoenix

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and service. Our server Julie was great and attentive. We all had tacos and they were so delicious.
   

   Saltrock Southwest KitchenResponded 2 days ago

   Thank you so much for the 5 stars and all these wonderful details in your review! We hope to see you again someday and have passed your kind words to Julie. We’re so pleased that you enjoyed your experience with us.
   

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9. D

   Dan

   VIP

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Appetizers fried elote and ceviche were not good and made me doubt if we should continue but the entrees (the short rib and mole filet) did satisfy in the end
   

   Saltrock Southwest KitchenResponded 2 days ago

   Thank you so much for the review and detail. We take the feedback very seriously and hope you will return someday so we can improve your experience with us.
   

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10. C

    Celeste

    Phoenix

    1 review

    1.0

    1 review

    Dined on December 17, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4

    The food was really bad The place is really nice But the food is not worth it at all At least the chilaquiles Wouldn’t come back
    

    Saltrock Southwest KitchenResponded 2 days ago

    Good evening, thank you for taking the time to leave us this review. We understand the importance of detail and take feedback very seriously. We hope that you will dine with us again in the future so we can improve your experience with us.
    

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