Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel

Review summary

1. T

   Terrance

   VIP

   Tampa

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful night at Ruth's Chris! Our server Summer was excellent! Food was great, and I always love your large selection of wine by the glass. Thanks
   

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2. P

   Patricia

   VIP

   E. Tennessee

   55 reviews

   5.0

   55 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent and friendly service, great menu selections, reasonable prices, customer satisfaction
   

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3. a

   apanay

   VIP

   Atlanta Metro

   35 reviews

   5.0

   35 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great overall experience! Staff was efficient and very friendly
   

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4. L

   Laurie

   Western NC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time eating at Ruth’s Chris. Had reservations, and was seated promptly. Our server Laura was excellent. Very attentive and knowledgeable. We got the crab cake appetizer, Caesar salad, filet with lobster tail, petite filet with shrimp, and lobster Mac and cheese. This was without a doubt, the best meal ever eaten at a restaurant. So much food! The lobster Mac and cheese was amazing . I will get at least 3 meals from this one dish. Steaks were cooked perfectly!! The old fashioned was done right, and so delicious. Everything was perfect!!I would highly recommend.
   

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5. T

   Tallon

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Server seemed annoyed to have to be there. Could hear the servers talking negatively about the restaurant. Not worth $400. Worse Ruth’s Chris we’ve ever been to.
   

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6. A

   Angela

   Western NC

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   I’ve been here a few times and it’s always been so delicious but today the steak had no seasoning. It was overdone and burnt. My mother ate maybe a quarter of the steak and left the steak there on the table, the waitress knew that she was having problems eating it, but she didn’t seem to care. I had to actually ask for A1 and the waitress didn’t seem to care about that either. I’ve never had to have steak sauce at Ruth’s. I ordered the grilled shrimp for the first time, and they were rubbery and smelt and tasted like I was eating shrimp cocktail. The salads were not very good this time as well. I spent $275 on two people and all I could think about was that pizza at the food court would have been so much better and way cheaper.
   

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7. J

   John

   VIP

   Miami

   320 reviews

   4.0

   320 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Excellent steaks. Good service from our waiter. Took some time, but they were quite busy.
   

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8. V

   Victoria

   Western NC

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Sloppy, dirty appearance. Had mushrooms stuff with crab me. It was cold and uncooked. I was truly disappointed. the staff was rude, hostesses snotty, dressed poorly. Overall, I lost respect for the brand
   

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9. S

   Sabrina

   VIP

   Western NC

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful meal! Service and food were outstanding!
   

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10. K

    Kimberly

    VIP

    New Orleans

    8 reviews

    4.0

    8 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    The service from Goose (nickname?) was superior! The food was delicious. The noise level was a bit distracting as we were hoping to enjoy a romantic Christmas Eve dinner. Most of the Ruth’s Chris establishments have a classier ambience, but it was a good experience overall primarily due to food and service and actually that’s what really counts.
    

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