RPM Italian - Chicago

Review summary

1. j

   jo ann

   VIP

   Chicago

   91 reviews

   4.0

   91 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food always delicious. Have dined here many times and never disappointed. Great value for price. However, not a good experience with hostess. Checked in and waited, we had early reservation. Few people in restaurant. Hostesses too busy chatting with each other. Had to go up again and ask to be seated which they did. Third person in party arrived and again, hostesses too busy chatting with each other to acknowledge and direct her to our seat.
   

   Is this helpful?

   Report
2. M

   Mary

   VIP

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Your waiters are outstanding. However your prices are quite high for the food. Your noise level is far too loud. I took my customers to dine and we couldn't hear one another because the music was far too loud. It was annoying.
   

   Is this helpful?

   Report
3. L

   Lily

   Miami

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always a great time at RPM! Food was great, server was great too!
   

   RPM Italian - ChicagoResponded 3 days ago

   Thanks for the review, Lily! We're thrilled to hear that you always have a great time at RPM Italian. We're glad you enjoyed our food and found our service to be great. We're always striving to provide the best value to our customers. Your feedback is valuable to us and we look forward to welcoming you back soon! Cheers Team RPM Italian
   

   Is this helpful?

   Report
4. B

   Barbara

   VIP

   Chicago

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most accommodating, hospitable team I’ve encountered in a long time. RPM Italian is doing it right! They assisted my late arriving party, made helpful menu recommendations, helped split a few dishes, super nice and engaging crew. Wonderful dining experience!!
   

   • 

   RPM Italian - ChicagoResponded 3 days ago

   Hello Barbara! We're thrilled to hear about your wonderful dining experience with us. We're especially glad that you found our team to be accommodating and hospitable. It's always our goal to ensure that our guests have a great time and enjoy their time at RPM Italian. We're thrilled that you had a wonderful experience and we look forward to serving you again soon. Cheers Team RPM Italian
   

   Is this helpful?

   Report
5. B

   Bella

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best meals I’ve had in a while! Not too loud inside and they were playing great music! Probably some of the best service too! Can’t wait to go back, thank you for making my dad’s birthday so special!
   

   Is this helpful?

   Report
6. M

   Michael

   VIP

   Minneapolis

   24 reviews

   5.0

   24 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time to this restaurant while visiting Chicago. Service was excellent. The mood was very romantic and the food and cocktails were amazing. When you look online, the portions are small in the pictures, but we left plenty full. 
   

   • 
   • 
   • 
   • 

   RPM Italian - ChicagoResponded 3 days ago

   Thank you so much for your kind words, Michael! We're thrilled to hear that you enjoyed your first visit to RPM Italian and found our service to be excellent. It's wonderful to know that you appreciated the romantic mood and the food and cocktails. We always strive to provide an exceptional dining experience, so your feedback is much appreciated. We hope to welcome you back soon for another amazing experience! Cheers Team RPM Italian
   

   Is this helpful?

   Report
7. S

   SHAWN

   VIP

   Tampa

   32 reviews

   3.0

   32 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   It has a good atmosphere and the service was better than most restaurants today. The food is overpriced when you’re served a few once’s of pasta and some short rib ragu $27 or 3 shrimp $39, dining out has become ridiculous. I’ve been dining at leye since 1980 and love their restaurants but the cost is becoming ridiculous.
   

   RPM Italian - ChicagoResponded 3 days ago

   Thanks for the review, Shawn! We're glad to hear that you enjoyed the atmosphere and found our service better than most restaurants. We understand your concerns about the pricing. At RPM Italian, we strive to provide exceptional dining experiences and we apologize if you felt our prices were too high. We appreciate your feedback and will certainly take it into consideration. Hope to see you again soon! Cheers Team RPM Italian
   

   Is this helpful?

   Report
8. L

   Larry

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   The food was good. We had pasta, eggplant Parmesan and cheesecake. The food was good and the prices weren’t too bad considering the location. The wine was VERY overpriced. The service was very good.
   

   RPM Italian - ChicagoResponded 3 days ago

   Thank you for taking the time to share your feedback with us, Larry. We're glad to hear that you enjoyed our food, especially the pasta, eggplant Parmesan, and cheesecake. We appreciate your comments regarding our wine pricing and service. We strive to provide a great dining experience for all our guests and your feedback helps us to do just that. We hope to see you again soon at RPM Italian. Cheers Team RPM Italian
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Chicago

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Seated forty five minutes after our reservation even after confirming the day before. I think they over booked because a lot of people were waiting. Waiter himself was great, but all over service was just bad for the price you pay. Dirty plates sat there until the next round of food came out, and we had to move them to make room. Food sat under the heat lamp too, wasn’t really hot…not cool for a $54 piece of fish. It’s a highly regarded place, but we did not have a good experience. Must mention that a round of drinks was comped for our troubles.
   

   RPM Italian - ChicagoResponded 3 days ago

   Thank you for your feedback. We're glad you enjoyed the food, but we're sorry to hear about the service issues you experienced. We strive to provide a comfortable and enjoyable dining experience for all our guests. We will certainly address your concerns with our team to ensure a better experience in the future. We hope you'll give us another chance to make it right. Cheers Team RPM Italian
   

   Is this helpful?

   Report
10. R

    Ryan

    Greater Boston

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service were amazing. Our waiter was very well educated and spent time walking us through the menu. He also worked with us to order the exact right amount of food.
    

    RPM Italian - ChicagoResponded 3 days ago

    Thanks for the feedback, Ryan! We're thrilled to hear that you enjoyed your dining experience at RPM Italian. It's wonderful to know that our team was able to assist you with your meal choices and that you appreciated their service. We strive to provide an exceptional experience for all our guests, and your kind words are a testament to our efforts. We look forward to serving you again soon! Cheers Team RPM Italian
    

    Is this helpful?

    Report