Roy's Waikoloa Bar & Grill

Review summary

1. C

   Carol

   VIP

   Naples

   29 reviews

   5.0

   29 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our reservation started out a little rough as another couple claimed our spot while we waited for a text in the bar, so everything was delayed by about 40 minutes. I’m still shocked people can be so low. But our meal was so very good that we got over it! We started with the Brussels sprouts appetizer. So delicious! We both had the butterfish, substituting snow peas for the dreaded bok choy. It was divine! Not a speck remained on the plate! We ended with the macadamia nut tart to top off a purely delightful, if not delayed evening. Service was top notch also.
   

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2. T

   Teresa

   Hawaii

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Kealii was a superb waiter with a vast amount of experience. who never used a pen and paper to take all six of our orders very knowledgeable of everything that we ordered from the menu of which he explained every dish to us. 
   

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3. OT

   OpenTable Diner

   VIP

   Milwaukee

   22 reviews

   5.0

   22 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed everything. Especially friendly staff, including Arnie and Nicole going out of their way to make sure we enjoyed everything. Even the line Cooks said hello on our way in and out.  Best restaurant in the marketplace area
   

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4. C

   Carol

   Phoenix

   44 reviews

   5.0

   44 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal as usual. Coming to Kona means eating at Roy’s, always wonderful good. Had macadamian nut crusted ono as well as pineapple upside down cake. Always a great place.
   

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5. B

   Bryan

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food. New Year’s Eve tradition never lets us down
   

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6. J

   Jennifer

   Denver

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   We hadn’t dined at this Roy’s since 2011 and I booked for NYE thinking it would be a special experience. While the service and food were great, the interior of the restaurant is in need of a major overhaul as it lacks the ambiance and decor of a restaurant in Hawaii at this price point. Carpet is stained, tables and chairs look like something from a mid-priced chain restaurant. For these prices, I would probably select a restaurant at one of the hotels in the area (Mantas at the Mauna Kea) simply because of the ambiance.
   

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7. T

   TERRI

   VIP

   Tampa

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We no longer have a Roy's in Tampa, so we make it a point to go when we travel. The food was outstanding and the service great. The restaurant is a little tired and unexciting, compared to all the others we've been to. But, it won't stop us from going back!
   

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8. A

   Amy

   Denver

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had accidentally canceled our reservation but they were able to get us in with smiles. The service was amazing and the food was delicious!
   

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9. H

   Holly

   VIP

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Sort of a chaotic experience food was average, Caesar dressing that was watered down, flat beers, forgotten ordered items, no real apologies for any of it, a brusque waiter, no decor to speak of. Generally a flat experience, and have been to other Roy’s locations that have been outstanding. Will not return.
   

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10. K

    Kimberly

    VIP

    Hawaii

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wait staff was great! Food great surprised no sushi?!?
    

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