Roy's Waikoloa Bar & Grill

Review summary

1. P

   Paul VIP

   Chicago11 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was excellent but the service was very slow. We had a young child with us and while very well behaved, it is a lot to ask of a child to be at dinner for over 2 1/2 hours. Even our drinks took almost 30 minutes to get to the table.
   

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2. J

   Jay

   Seattle10 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual met all expectations. Worth every penny. Butter fish absolutely delicious.
   

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3. r

   roger

   Orange County6 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Been coming to Roy’s for many years. Was curious how it would change now that Arnie, the previous manager, left. Spoke with the new manager briefly. He said his previous job was building boats. He left abruptly when I inquired about Arnie. He asked how things were going but before I could tell him he just walked away. Both dishes Lamb and Swordfish were under seasoned and the swordfish was lukewarm. Service was uneven and slow. Waiter seemed more interested in larger parties than table for two. Complementary dinner rolls are no longer available. Instead they have foccia bread for $12. Probably not coming back for a long time.
   

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4. M

   Marla

   Las Vegas2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything was amazing! Great food and excellent service.
   

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5. OT

   OpenTable Diner

   Hawaii1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   Very friendly staff. Service was excellent. Manager approached the table and was very friendly. Cooks said goodbye on way out. Hostesses were great. Specialty cocktail was great. Apps were very good. Dessert was also quite good. So far so good. Now the bad news: Entrees (ribeye and ahi) were boring. Extremely bland! Ordered the ribeye and lobster, had to apply plentiful salt and pepper to make the ribeye edible. Tuna had NO FLAVOR at all. How can you mess up seared Ahi Tuna in Hawaii? This was the chef’s pre fix menu! Must not have been Chef Roy. Added on scallop to order and was charged for it but it never arrived. Pretty disappointing experience. Not one to cause a fuss at the table so we paid and left. I’m sure tourist will still flock there because of the name but I don’t think us residents will return for a second visit.
   

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6. P

   Patrick

   Hawaii133 reviews

   2.0

   Dined on March 23, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   My wife and I dine at Roy's weekly. The food options, quality and taste are always outstanding. We always start dinner between 7-8pm. The restaurant is usually busy. Normally, the complete dinner including appetizers, main course and dessert takes no more than 1-1.5 hours. However, last night something was severely wrong with their kitchen. We had to wait more than 40 minutes for our main courses to arrive after we finished our appetizers! In fact, we seriously considered leaving about 10 minutes before the dinners arrived.
   

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7. t

   teri VIP

   Portland116 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great delicious tasty food! Wonderful butterfish dish & swordfish special. Good friendly service person.
   

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8. L

   Linda VIP

   San Diego8 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service didn’t feel rushed. Gil was so good explaining specials and I can tell he enjoys his job. Thanks for birthday dessert so yummy Mahalo for a beautiful last evening on the island. See you next time
   

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9. B

   Brandy

   Central Coast2 reviews

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server was amazing! The food / service was also phenomenal. My wife & I will definitely be dining here again.
   

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10. H

    Hallidie

    Seattle11 reviews

    3.0

    Dined on March 18, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    A little mix-up at check in. They gave our reservation to someone else but all good. Services was nice and attentive. Food was good. Ambiance was ok
    

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