Rooms by the Hour

Review summary

1. M

   Megan

   London

   1 review

   3.0

   1 review

   Dined on November 9, 2024

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   Really poor service, you have to have food but it is picked for you and you don’t even get asked if you have any allergies/intolerances/preferences. It was 40 mins after we arrived we got our drinks because the server literally forgot our drinks order and had to come back and take our order again. It’s a really fun concept so we did have a good time but service and food could have been much better. Service charge was meant to be optional but it was put on the bill regardless and we weren’t given the option to take it off or speak to anyone about it as they serve it through the hatch.
   

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2. S

   Sarah

   London

   2 reviews

   5.0

   2 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Super quirky venue! Great for date night or drinks with friends. Staff were extremely friendly. Need to try the upstairs restaurant!
   

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3. E

   Emma

   London

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were very polite and helpful. They also had a very good sense of humour. I didn’t eat any of the tapas but my friends ate a bit of it. Cocktails were lovely and had plenty of alcohol in them. Thanks for a lovely service.
   

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4. J

   Jack

   London

   5 reviews

   1.0

   5 reviews

   Dined on October 12, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Poor experience from the moment we entered the venue. Arrived early and was shown downstairs, only to be told our room was not available. Waiting was not an issue but we were then instructed to wait upstairs in the restaurant, where there was little room to move. We were told to sit and wait at 3 different tables before our room was ready. After being shown to the booth, we ordered our drinks which took over half an hour to arrive. When they arrived, the waiter closed the hatch with a drink still on it, spilling it over my arm and the seat. The £15.50 punch cocktail was a little more than just orange juice and ice and we left completely dissatisfied with the experience.
   

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5. C

   Chris

   London

   1 review

   5.0

   1 review

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my girl here, we really loved the idea. Cocktails were super and the tapas was a nice surprise. Servers were really cool too, thanks for the welcome.
   

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6. M

   Maria

   London

   1 review

   4.0

   1 review

   Dined on September 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food is excellent but the service leaves a lot to be desired. All the cocktails took forever to arrive with the last one never arriving. There was a lot of back and forth confusion on our bill. The server who seated us and showed us to our booth was great! All the other members of staff we encountered seemed rushed and confused.
   

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7. D

   Damon

   Dallas

   5 reviews

   vip
   5.0

   5 reviews

   Dined on September 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a cool and different place to go. The service was fast and,efficient, and the snacks were delicious. The drinks were just what we wanted and the movies were fun !
   

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8. s

   sheivelle

   London

   2 reviews

   5.0

   2 reviews

   Dined on September 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was definitely a fun experience, the concept fantastic and the drinks were good and strong and the small plates that come with the drinks were so tasty 
   

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9. R

   Raihan

   London

   1 review

   5.0

   1 review

   Dined on September 4, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was an amazing experience and pretty unique set up. Perfect spot for date night. We were given some complimentary shots as they needed some time to set up the rooms and enjoyed the service too.
   

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10. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on June 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience but special mention for the service. Would highly recommend!
    

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