Kōmo

Review summary

1. J

   Juliana

   Melbourne

   4 reviews

   3.0

   4 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   It is a beautiful and inviting place in a convenient location in West Loop. We were welcomed with a shot of Sake, which was a very nice touch. However, the lighting is too dim, making it difficult to read the menu. While the food was good, both the service and the food did not match the prices. I found this restaurant overpriced.
   

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2. N

   Ningjing

   Chicago

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Sushi was not authentic, small portioned and not good.
   

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3. P

   Pauline

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My spouse and I had the Chef 8-course taste experience! We were greeted at the door with complimentary sake then showed to our table. Staff is very friendly and attentive. Our favorites were the hot stone wagyu, omakase nigiri, uni egg custard, and green tea crème brûlée. Will definitely comeback to try more of their menu!
   

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4. I

   Imani

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I wanted to check this place out for my friend’s birthday. The food was great and so were the drinks. Our server Payton/Peyton was extremely helpful and accommodating. She took us to the Whisky bar downstairs after as we enjoyed some drinks. She told us about the club at the top floor and we went for a moment. It was nice but a bit loud (figures it’s a club). The ambiance was great and the staff was so helpful and friendly from the host handing us sake shots at the door to the Whisky Bar bartender taking our photos. 10/10
   

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5. A

   Alexander

   Chicago

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food, presentation and ambience made even better by personable and attentive staff.
   

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6. ER

   EtheRunner

   VIP

   Chicago

   5 reviews

   1.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   The service ranged from nonexistent to condescending. We had to wait for about ten minutes in the foyer (with another three parties) for the hostess, who said that the delay was because she was the only one working. After being seated we finally had to flag down a backwaiter to take our drinks order, which was delivered by a bartender. Our server finally got around to us, which was unsurprising since he seemed to be the only server for the entire room. Any time we needed or wanted something we had to flag someone down. On two occasions the staff forgot to bring dishes we had ordered and we had to ask for them. The food was fussy, expensive, and unmemorable with the exception of the wagyu hot rock and the oyster trio. The Hello Kitty cocktail was delightful and if for some reason you are forced to spend an evening in this chaos, order one to soothe your nerves, which will be thoroughly jangled by the dull roar of the back room. When the bill came we were significantly overcharged for two drinks. The server said it was because we had ordered doubles. We had not. Then someone else came over and said there was a $2 upcharge for the large ice cube. First-- what? And second, since they overcharged us by an additional $13 per drink the math didn't add up. The only other bright spot was one of the backwaiters, who was efficient and friendly and always exactly where he needed to be. They should make him the manager. My advice -- don't go here. But if you do, sit in the much quieter front room, order a Hello Kitty, and doublecheck your bill.
   

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7. E

   Emma

   VIP

   Chicago

   1 review

   5.0

   1 review

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect date night spot with excellent food and drinks!
   

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8. A

   Andrea

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was wonderful! The ambiance was great I loved that it was quiets enough for me to enjoy my conversation wi tv friends! Such a great atmosphere and the food was delicious!!! The drinks too I will definitely be coming back!
   

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9. c

   colette

   Chicago

   20 reviews

   5.0

   20 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was so good Service was excellent, always available, but not hovering Menu was complicated Portions were small Prices were fair. Too dark for pictures Loved it! Would recommend
   

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10. j

    jenna

    VIP

    Philadelphia

    12 reviews

    5.0

    12 reviews

    Dined on November 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great experience at Komo! Our server was sweet and attentive, she made our anniversary dinner so special. The food runner awesome- very knowledgable explained all of our dishes very well. The fish was so fresh and everything tasted great, would definitely recommend!
    

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