Tri-Cities / Bristol / Kingsport / Johnson City Restaurants

Every dish we had was delicious & plated beautifully! Great restaurant to enjoy Valentine’s Day!

Amazing food, wonderful atmosphere, the only issue was our waitress she seemed a little overwhelmed. We waited a while for utensils, refills on our drinks and she only checked on us a couple of times.

Wonderful place to eat. Great food. We’ve eaten there many times and never gotten anything we didn’t like. Wait staff always very friendly and efficient. We highly recommend Americano

I have recently moved to the area and the Chop House was recommended to me by a family member. The first time I went it was a busy Sunday and I probably waited 30 minutes for a table, when I got to the table we sat there for maybe two or three minutes when the manager came by and apologized for the wait and took our drink order, then the evening continued and our entrees came out and my steak was a little raw so my server, Tyler, who was awesome, took it to get it cooked more, and the manager came back again. I explained it was our first time and that we had just moved here. He brought my steak back out and the second time it was perfect and I had a new potato! Then when we received the check our appetizer had been taken off the bill. I thought we had a pretty good experience nothing special but good I didn’t expect any type of discount. Then he brought me a gift card! and apologized that our first time here wasn’t up to their standard so he wanted to bring us back in for a better experience. I’ve been back once a week since and I don’t plan on stopping! The servers have all been great and the food is always delicious but the fact that the managers are so involved with your customers is what sets this place apart from other places I’ve dined.

Christmas Day meal for 4. Waitress very friendly, cordial prompt ! Food arrived within about 5 minutes or so of ordering ! Drink refills observed & glasses kept filled. Checked often for food quality & if we needed anything further. Highly recommended !!