RA Sushi Bar Restaurant - Tucson, AZ

Review summary

1. J

   Jennifer

   Tucson

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 3

   We made a reservation two months in advance for a 7pm dinner time for Valentine’s Day. The table wasn’t available and we did our best to give them an opportunity to find one. We found a way to sit at the sushi bar, even though the seats were technically unavailable. We ate and the service was great. The notice that our actual table was ready, finally came at 9:22pm. They clearly overbooked on a night that people would appreciate a smooth night.
   

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2. M

   Michael

   VIP

   Tucson

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Rough Valentine’s Day experience. Understaffed and food was poor
   

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3. J

   James

   Phoenix

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   They were in over their heads. Having made a reservation several weeks ahead of time, we arrived to RA a few minutes early for our 6 pm reservation. The restaurant was packed for this Friday, St. Valentine's Day evening, our anniversary. We were seated after a few minutes, the drinks arranged, and our orders taken. Then nothing, for an hour and a half. The staff was apologetic but nothing could overcome the obvious chaos in the kitchen. As all previous estimates from the kitchen had passed unfilled, we left and got takeout at KFC. It is clear that something had gone wrong. No evil intent, but something had gone wrong.
   

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4. L

   Lynett

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   I was well aware of a possible delay due to the day being Valentines Day. So we arrived early as the day before we were informed that if we were more than 10 mins late, they would cancel our reservation. We arrived early and checked in at the hostess station. It was a birthday celebration for my daughter and they were nice enough to allow us to bring a cake. They gladly accepted the cake and placed it in the fridge for us. Upon check-in, they informed us there could potentially be a 15-20 min delay because of the day. We appreciated the heads up and agreed to wait the additional time even though our reservation was for 6 pm. (We checked in at 545pm). The line for checked in proceeded to get longer and longer. We checked back in at 620pm, and we were told the table we were waiting on to leave were almost finished with their meal. We were patient. It's Valentines Day, of course. We checked back in again at 645pm, asking for a status update. The hostess stated that the one table we were waiting for had been there 3 hrs now. They just got served their last plates! Just crazy... so we asked if this was the only table that could accommodate us. They said it should be any minute. We go back outside and wait. At 710pm, I proceed back to the hostess stand. She states they just left, and they needed to clear the table. At 730pm, we finally got to our table. The hostess was very friendly and busy, of course. We order drinks, and she brings them out. We ordered promptly. 45 mins later, our appetize came out , and our sushi didn't arrive at the table till we had been sitting there 1.5 hrs. The food was slightly warm and just mediocre. The sushi rice was hard and just didn't taste fresh. The overall evening was just a mess for food that was just ok and underwhelming. Maybe it would be better on a less busy night. But this was our first experience at RA, don't know if we'll be back. We will probably stay with Oban, downtown Tucson. They are the best Sushi in town!
   

   RA Sushi Bar Restaurant - Tucson, AZResponded 1 day ago

   Hello Lynett, We're truly sorry to hear about your experience at RA Sushi Bar Restaurant - Tucson, AZ. It's unfortunate that we couldn't accommodate your reservation on Valentine's Day. We understand how frustrating it can be to wait, especially when you have a reservation. We appreciate your patience and understanding, and we're glad that you were able to enjoy a birthday celebration. We're continuously working to improve our service and your experience is not the standard we aim for. We hope to have another chance to serve you better in the future. Best regards, RA Sushi Bar Restaurant - Tucson, AZ Management Team
   

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5. m

   marcos

   Tucson

   1 review

   1.0

   1 review

   Dined on February 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   I had high expectations for this place the ambience was phenomenal But the food was not so great. Ordered the filet mignon chicken and shrimp came out very bland. Unseasoned had to wait 15 minutes just to get some soy sauce and salt. I did some TikTok research on this place before eating there ordered some of the sushi they had on videos came out looking nothing like the presentation they had put on video. I paid closer to $$325 for food that was bland and unflavored could’ve went to a steakhouse for the price we paid
   

   RA Sushi Bar Restaurant - Tucson, AZResponded on February 3, 2025

   Hi Marcos, We're sorry to hear about your disappointing experience at RA Sushi Bar Restaurant - Tucson, AZ. We pride ourselves on our flavorful dishes and it seems we fell short during your visit. We take your feedback seriously and will address your concerns with our culinary team. We understand that dining out can be a costly experience and we're very sorry for any inconvenience caused. We hope you'll give us another chance to impress you with our food and ambiance. Best regards, The Management Team
   

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6. v

   victor

   Phoenix

   2 reviews

   1.0

   2 reviews

   Dined on January 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   The service was fine. However I’ve got to say out of all the sushi I’ve eaten in my life, That was hands down the most disappointing meal I’ve ever had. I’m not a picky person by any means, but what a let down.
   

   RA Sushi Bar Restaurant - Tucson, AZResponded on January 27, 2025

   Thanks for the review, Victor. We're glad to hear that you found our service satisfactory. However, we're truly sorry to hear about your experience with our sushi. We take pride in our dishes and it's disheartening to know that we fell short this time. Your feedback is crucial for us to improve and we assure you that we will look into this matter. We hope to have the opportunity to serve you again and provide you with a better experience. The Management Team at RA Sushi Bar Restaurant - Tucson, AZ.
   

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7. S

   Sue

   Tucson

   5 reviews

   1.0

   5 reviews

   Dined on January 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   The menu has changed! Our favorite sushi dishes were taken off! Our miso soup was cold and very bland as well as the food. Very disappointed this time!
   

   RA Sushi Bar Restaurant - Tucson, AZResponded on January 27, 2025

   Thanks for the feedback, Sue! We're sorry to hear that your recent experience at RA Sushi Bar Restaurant - Tucson, AZ didn't meet your expectations. We appreciate your feedback on our menu changes and the food quality. We always aim to provide our customers with a great experience, and it seems we fell short this time. We hope you'll give us another chance to impress you with our food and service. Thanks again for your honesty. The Management Team
   

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8. J

   John

   VIP

   Tampa

   1 review

   3.0

   1 review

   Dined on January 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   For a sushi place, the options were limited. I had the ramen, which was really good. My gf had a couple of different rolls, and said they were just ok. Very overpriced. To pay the prices that were charged for "Krab" is a little crazy. It was super loud, which made it difficult to have a conversation. Our waitress was really good; she offered us free edamame as it was our first time in. She tried her best to be attentive, but it seemed like they were understaffed. Doubt we will be back.
   

   RA Sushi Bar Restaurant - Tucson, AZResponded on January 20, 2025

   Hey John, Thanks for sharing your feedback with us. We're glad to hear that you enjoyed our ramen and found it to be good. We apologize if our sushi options didn't meet your expectations. We value your opinion and will certainly consider it as we strive to improve our menu. We're sorry to hear about the noise and the lack of staff. We'll work on these aspects to enhance your experience next time. We hope you'll reconsider and give RA Sushi Bar - Tucson, AZ another chance to impress you. Best regards, RA Sushi Bar - Tucson, AZ Management Team
   

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9. N

   Nora

   VIP

   Tucson

   13 reviews

   5.0

   13 reviews

   Dined on January 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service, food, and ambience was wonderful as always.
   

   RA Sushi Bar Restaurant - Tucson, AZResponded on January 18, 2025

   Hey Nora, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the service, food, and ambience at RA Sushi Bar Restaurant - Tucson, AZ. It's always a pleasure to serve our valued guests like you. We look forward to welcoming you back soon! Best, The Management Team
   

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10. J

    Joanne

    VIP

    Phoenix

    204 reviews

    4.0

    204 reviews

    Dined on January 15, 2025

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3

    One of the 3 miso soups was delivered promptly. The other 2 came at least 15 minutes after. The teriyaki was okay, but in the past it was much better. The menu is much more abbreviated for food and seems expanded for alcoholic beverages.
    

    RA Sushi Bar Restaurant - Tucson, AZResponded on January 16, 2025

    Hey Joanne, Thank you for taking the time to review RA Sushi Bar Restaurant - Tucson, AZ. We're glad to hear that you enjoyed our miso soup and teriyaki. We're sorry to hear that the rest of your experience was not up to par. We always strive to provide prompt service and top-notch food, and we seem to have fallen short this time. We appreciate your feedback and will definitely use it to improve our service. We hope to have the opportunity to serve you again in the future. Best regards, The Management Team
    

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