RA Sushi Bar Restaurant - Scottsdale Old Town, AZ

Review summary

1. L

   Lisa

   Phoenix

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Soup arrived cold. Sent it back and still wasn't hot. Ordered the salad with salmon. Salmon was dry and over cooked. The Mandarin oranges tasted like the can. Salad dressing had a bad aftertaste. When the waiter came back to the table and saw that hardly any food had been eaten, he didn't ask us why. Never have to go back.
   

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2. J

   Jill

   Phoenix

   17 reviews

   2.0

   17 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   We had reservations and there was a line to check in. The men in front of us said they were waiting quite a while and also had reservations. Then a couple cut in front of us and was seated before us even though they weren’t in line nor had reservations. Rude hosting staff. Horrible service; made us wait about 10-15 minutes before even greeting us at our table. Completely unorganized. Server was rude and didn’t “service” well. Took forever to get our drink order and wasn’t helpful at all. Worst service we’ve ever had at this establishment. Putting on the bottom of our list for restaurants
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded 1 day ago

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

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3. T

   Tom

   VIP

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Good straight forward Sushi with little fanfare! I would go here for a good value on Mondays!
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded 3 days ago

   Thanks for visiting us, Tom! We're thrilled to hear that you enjoyed our sushi and found it to be a good value. It's always our goal to provide a straightforward dining experience at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ. We appreciate your feedback and look forward to serving you again on your next visit.
   

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4. K

   Katherine

   VIP

   Phoenix

   35 reviews

   1.0

   35 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We arrived at 5:30 for our reservation and were promptly seated in the back corner of the restaurant. There were three of us dining and each of us had a plate in front of us that was stuck to the table. 2 of the three plates had food residue on them, which was a big concern for us. When dining at a sushi restaurant, it is imperative that we have confidence in the cleanliness and quality of the preparation of the food. We left.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on December 9, 2024

   Hello, Kat! We are truly sorry to hear about your recent experience at RA Sushi Bar Restaurant - Scottsdale Old Town. We pride ourselves on our service and it is clear we missed the mark during your visit. We understand how important it is to have a clean table and we apologize for the inconvenience caused by the plates being stuck to the table. We are taking your feedback seriously and will ensure it is used to improve our services. We hope you will give us another chance to serve you better in the future. Best regards, RA Sushi Bar Restaurant - Scottsdale Old Town Management Team
   

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5. B

   Bill

   VIP

   Phoenix

   131 reviews

   4.0

   131 reviews

   Dined on December 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Enjoyed a great business lunch again. We had the Salmon Shogun Bento Box and the Sashimi Shogun Bento Box. Both were deliciious!
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on December 9, 2024

   Hello, Bill! We're thrilled to hear that you enjoyed your business lunch at RA Sushi Bar Restaurant - Scottsdale Old Town. It's wonderful to know that you found both our Salmon Shogun Bento Box and Sashimi Shogun Bento Box deliciious. We strive to provide our guests with the best food and service, and your feedback is a testament to our efforts. Thank you for choosing us for your business lunch and we look forward to serving you again soon!
   

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6. S

   Steve

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined on November 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Good food, good service. First time at this location, comparable to other locations previously visited.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on November 27, 2024

   Hey, Steve! Thanks for visiting RA Sushi Bar Restaurant - Scottsdale Old Town and for taking the time to share your experience. We're glad to hear that you enjoyed our food and service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your feedback and hope to see you again soon. Best, RA Management Team.
   

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7. J

   Jeremy

   Denver

   18 reviews

   5.0

   18 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service from Marco and the rest of the staff! Drinks and food were amazing.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on November 25, 2024

   Hi Jeremy, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and service. It's always a pleasure to serve our valued guests like you who appreciate the effort we put into providing them with an amazing dining experience. We're grateful for your kind words and your high ratings. We look forward to welcoming you back to RA Sushi Bar Restaurant - Scottsdale Old Town soon! Best regards, RA Sushi Bar Restaurant - Scottsdale Old Town Management Team
   

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8. H

   Heather

   Phoenix

   1 review

   3.0

   1 review

   Dined on November 23, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   We celebrated my daughter’s birthday and the food was good, we had a nice area in the back and it wasn’t too noisy. however, our service was horrible. The waitress not only was not attentive, but had a bad attitude. She never came back to Phil Waters. We had to ask for the wasabi and ginger. She was extremely unattended and had a chip on her shoulder for no reason. The restaurant needs a major remodel. I asked to dim the lights because it was so bright in the room and we could not dim them. Too good things were the food was good not great but good and it came out timely. 
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on November 25, 2024

   Hi, Heather! Thank you for choosing RA Sushi Bar Restaurant - Scottsdale Old Town for your daughter's birthday celebration and for sharing your feedback. We're glad to hear you enjoyed the food and our back area. We're truly sorry to hear about your service experience. We strive to provide attentive and friendly service to all our guests, and it seems we fell short during your visit. We appreciate your feedback about the lighting and the service, and we'll definitely look into these issues. We're also disappointed to hear about your negative experience with our server. We assure you that this is not the standard we aim for. We hope you'll give us another chance to provide a better dining experience. Best, RA Sushi Bar Restaurant - Scottsdale Old Town Management Team
   

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9. D

   David

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding job from the Hostess to our server. And the food was amazing!
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on November 20, 2024

   Hello, David! Thank you so much for your fantastic review! We're thrilled to hear that you had an outstanding experience from the moment you walked in until the moment you left. It's always a pleasure to hear when our guests enjoy our food and service. We're so glad that we could provide you with an overall 5-star experience. We look forward to welcoming you back to RA Sushi Bar Restaurant - Scottsdale Old Town soon!
   

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10. M

    Mason

    Phoenix

    3 reviews

    3.0

    3 reviews

    Dined on November 6, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    I had heard that this place was pretty good but the service was not great and the food was average at best for a premium price. May be worth it for Happy Hour but I was not impressed for full price.
    

    RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on November 7, 2024

    Hi, Mason! Thank you for taking the time to share your experience at RA Sushi Bar Restaurant - Scottsdale Old Town. We're sorry to hear that your visit didn't live up to expectations. We strive to provide top-notch service and delicious food, and we're disappointed that we fell short during your visit. We understand that our prices may seem a bit high, but we believe we offer the best quality and selection in sushi and sashimi. We appreciate your feedback and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our food and service. Best regards, The Management Team
    

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