RA Sushi Bar Restaurant - Mesa, AZ

Review summary

1. S

   Shaun

   Phoenix

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Worst dinner we have had. Service was slow and didn’t end up getting food as kitchen was backed up
   

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2. R

   Randy

   Minneapolis

   10 reviews

   4.0

   10 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Christmas Eve and they were under staffed. Food was delicious even though we had to wait for each dish separately. Staff was great and apologetic. I know everything is expensive these days but seems as if the prices here are high and the portion sizes are small.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded 1 day ago

   Hi Randy, Thanks for choosing RA Sushi Bar Restaurant - Mesa, AZ during your Christmas Eve dinner. We're glad you enjoyed our food and found our staff to be great. We apologize for the wait times and understand it can be busy during peak hours. We appreciate your feedback on our prices and portion sizes, and we'll continue to strive for excellence. Best, The Management Team
   

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3. J

   Janel

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ate here many times but this was the best it’s ever been. Probably due to a newer manager. Food quality was great. Quick, efficient service and the sweet manager took our picture and printed for us. A really nice touch!
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on December 17, 2024

   Hello Janel! Thank you so much for your kind words and the perfect rating! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Mesa. It's wonderful to know that our new manager made your visits more enjoyable. We're also glad to hear that you appreciated our quick, efficient service and the surprise picture. We strive to make every visit special for our guests, and we're glad we could do that for you. We look forward to serving you again soon. Best, The Management Team
   

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4. A

   Adrienne

   Seattle

   1 review

   4.0

   1 review

   Dined on December 6, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service and ambiance was wonderful. Sushi was okay for the price point but definitely have had better. Pretty good happy hour prices!
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on December 9, 2024

   Hello, Adrienne! Thank you for taking the time to share your experience at RA Sushi Bar Restaurant - Mesa. We're thrilled to hear that you enjoyed our service and ambiance. We also appreciate your feedback about our sushi. We strive to provide high-quality dishes at a reasonable price, and we're always looking to improve. We're glad you found our happy hour prices satisfactory, and we hope to see you again soon! Best Regards, The Management Team
   

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5. K

   Kevin

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We make it a point of dining at the RA Val Vista location as often as we can when we are in the valley. The food is fantastic and always consistent. Friendly and attentive service is on point and I have never visited without at least one person from the management team stopping to say hello and check on how the evening is going. (Kelsie's service was great last night) With so many restaurants increasing prices and shrinking portion size, I find that there is still great value at RA.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on November 25, 2024

   Thanks for visiting us, Kevin! We're thrilled to hear that RA Sushi Bar Restaurant - Mesa is your go-to spot when you're in the valley. It's fantastic to know that you enjoy our food and find our service friendly and attentive. We're committed to maintaining our high standards of quality, so we're glad to hear that you appreciate us keeping up with the changes in the dining experience. We look forward to serving you again soon. - The Management Team
   

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6. R

   Ron

   VIP

   Portland

   8 reviews

   2.0

   8 reviews

   Dined on November 14, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Made a reservation for 12:45pm. Upon arrival the manager came up the host & said out loud to not seat anybody for at least 10 minutes. Well 15 minutes of sitting around, they finally seated me outside. Then it was another 15 minutes before anybody came up & took my order. I placed my order finally with the sweet server. The manager did come out to me to explain that he was having staffing problems & a brand new bartender, (because the current bartender did not show up). I told him I understand that running a restaurant can be tough. Then nobody came around for another 10 minutes, so I moved from the outside to bar, where I could at least order a beer. They finally served me in the bar. I have been a pretty loyal customer at RA. However, this was not a pleasant experience & I believe I will take my business somewhere else in the future.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on November 18, 2024

   Thanks for visiting us, Ron! We're sorry to hear about your recent experience at RA Sushi Bar Restaurant - Mesa. We understand how frustrating it can be to have a busy restaurant and we apologize for the delay you experienced. We're glad you found our food tasty and our service prompt. Your feedback is important to us and we will use it to improve our service and dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to welcome you back in the future for a better experience.
   

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7. A

   Ashlyn

   Phoenix

   1 review

   5.0

   1 review

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this place the food is great, the service is amazing and the vibe is relaxing.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on October 11, 2024

   Dear Ashlyn! Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Mesa. It's wonderful to know that you found our food, service, and vibe to be great. We strive to provide an amazing dining experience for all our guests and your feedback validates our efforts. We look forward to serving you again soon. Best, The Management Team
   

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8. N

   NATASHA

   VIP

   Atlanta Metro

   18 reviews

   5.0

   18 reviews

   Dined on October 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a great all-around eatery with outstanding service. The sushi bar staff was friendly and engaging, making the experience even more enjoyable. The food was fantastic, but what truly made my day was seeing all the employees wearing breast cancer awareness shirts. As a survivor, it was heartwarming to see the community actively supporting awareness and showing their solidarity.
   

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   RA Sushi Bar Restaurant - Mesa, AZResponded on October 6, 2024

   Dear Natasha! We are thrilled to hear that you had a great experience at RA Sushi - Mesa! It's very important for us to engage into community causes. Thank you for your kind words and we hope to see you again soon!
   

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9. H

   Henry

   VIP

   Phoenix

   19 reviews

   4.0

   19 reviews

   Dined on September 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Haven’t been here in few years actually before Covid, decided to make reservations and I strongly recommend you do this if your going to this restaurant got about six seated right away. Server came over we ordered our drinks. We tried the sake sangria so good. I followed that with a cucumber margarita, even better, had the Las Vegas roll, some of the dumplings and had the RA-Men soup it was delicious. did this with a side of fried rice threw the fried rice in the soup and it made it even better. If you haven’t gone here, you will love it.
   

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   RA Sushi Bar Restaurant - Mesa, AZResponded on September 29, 2024

   Thanks for the review, Henry! We're thrilled to hear that you enjoyed your sushi and drinks at RA Sushi Bar Restaurant - Mesa. It's great to know that the RA-Men soup and RA-Men roll were a hit with you! We're glad you had a memorable dining experience with us. We hope to see you again soon. Best, The Management Team
   

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10. m

    mark

    Phoenix

    11 reviews

    1.0

    11 reviews

    Dined on September 26, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 3

    First, why do they serve the sushi dishes before the non sushi dishes. I had to watch mostvif the table eat, then they had to wait/watch me eat. Sushi was good but my chicken Katzu was undercooked and tough. The prices are fairly high for what you get, would at least expect them to be well prepared. Service was rushed and impersonal. Just a poor overall experience for a semi upscale place. Had a similar experience prior and wanted to give them a second chance. There will not be a third.
    

    RA Sushi Bar Restaurant - Mesa, AZResponded on September 28, 2024

    Thanks for the feedback, Mark. We're sorry to hear that your experience at RA Sushi Bar Restaurant - Mesa didn't meet your expectations. We take your comments about the order of our dishes and the service you received very seriously. We strive to provide a pleasant dining experience for all our guests and it's clear we fell short during your visit. We appreciate your past review and we're sorry for the inconvenience it caused. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance in the future to provide a better experience. Best, The Management Team
    

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