Zoe's at Fairmont Chateau Laurier

Review summary

1. K

   Kayla

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always just amazing, definitely will be back! Loved the new renovation as well
   

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2. S

   Sandra

   Vancouver

   7 reviews

   4.0

   7 reviews

   Dined on January 6, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Ideal place for a nice chat, beautiful seating and super comfortable. The food needs more care, too fancy restaurant but food taste not as looks, some of the items taste refrigerated for too long. Tea is delicious, right temperature. Good service, attentive staff but not particularly friendly.
   

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3. L

   Louis-Philippe

   Ottawa

   10 reviews

   5.0

   10 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience in the new decor! Absolutely love the high tea there. The best one in the region by far. Great staff, knowledgeable and attentive. Highly recommended to tea lovers.
   

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4. D

   Danielle

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on January 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   At chateau Laurier you are paying for the ambience. The tea is in pots that cool quickly, the bread for two of the sandwiches was very dry, and the scones were the smallest I have ever seen. Roast beef sandwich was amazing, chicken with cranberries had no cranberries in it. Service was wonderful! Better quality tea at other tea shops. Not a lot for $85 pp
   

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5. C

   Christine

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience! Will definitely be back. Xxxxxxxxxxxxzxzzzzzzzz
   

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6. J

   Josee

   Ottawa

   1 review

   2.0

   1 review

   Dined on January 4, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   I was very disappointed. I don’t usually write reviews because how you appreciate food is really personal. But for the price of the holiday tea and the venue, my expectations were for a luxury experience. It was not. It started with a line-up to get to the hostess, our table was not ready and it took at least 5 mn for the waiter to come by. The tea was great… The highlight of the experience. The food was sub-par. Everything was either ordinary or borderline bad…like the spicy eclair. Our experience can be summed up by one of the sandwiches…. Half a croissant with roast beef. My daughter said that this was something she could make at home. And the waiter was really not present… no water refill. I read other comments and it seems like others had the same experience. Sad.
   

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7. V

   Valverren

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful way to celebrate my mother’s birthday! The decor is beautiful, the staff was extremely sweet and welcoming. The food was exquisite. I 10/10 would recommend!
   

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8. B

   Beverley

   Ottawa

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent experience to celebrate friend’s 80th birthday. Server Garrick was attentive, helpful and friendly. Zoe’s has been beautifully renovated and creates a lovely ambiance. We enjoyed rediscovering the hotel and admiring the beautiful Christmas trees.
   

   Zoe's at Fairmont Chateau LaurierResponded 3 days ago

   Dear Beverley, Thank you for taking the time to share your rating with us. We agree that Garrick is one of the best in the business! We hope to welcome you again one day soon. Sincerely, Philippe des Rivières General Manager, Zoe’s
   

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9. p

   penny

   Tampa

   4 reviews

   4.0

   4 reviews

   Dined on January 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall pleasant. Service was good, sandwiches were a little dry. No white linens on the tables made for a more casual afternoon tea experience, which was unexpected.
   

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10. M

    Monique

    Ottawa

    1 review

    5.0

    1 review

    Dined on January 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a very pleasant afternoon, delicious food, attentive and pleasant server! Will certainly be back!
    

    Zoe's at Fairmont Chateau LaurierResponded 3 days ago

    Dear Monique, Thank you for taking the time to share your compliments with us. We hope to welcome you again one day soon. Sincerely, Philippe des Rivières General Manager, Zoe’s
    

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