ZENTRL Kitchen + Bar - Fashion Island

Review summary

1. L

   Lauri

   Orange County4 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The only thing that was not very good at Zentrl Kitchen +Bar was the level of noise: it was too loud. Otherwise our experience was excellent! The food was delicious and the service was great!
   

   ZENTRL Kitchen + Bar - Fashion IslandResponded 4 days ago

   Dear Lauri, Thank you for your 5 star review, we greatly appreciate it and your patronage at Zentrl Kitchen + Bar, we are glad that Brian took good care of you. We are always there to help accommodate our guests, sorry about the noise, if it something we can control, we are more than happy to work on it and boost your experience level with us. We are looking forward to serve you and your guests again. Omar.K Manager
   

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2. J

   Jack VIP

   Orange County11 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent. Nice modern atmosphere. Will definitely come again.
   

   ZENTRL Kitchen + Bar - Fashion IslandResponded on March 9, 2025

   Dear Jack, Thank you for the stellar review, and we are more than happy to have you again and make your experience memorable. Omar.K Manager
   

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3. F

   Foodie

   Orange County12 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We chose items from the 3-course O C Restaurant Week menu. We liked the ambiance and the service and the food. The tuna carpaccio was excellent. The ribeye was also excellent and cooked exactly the way we ordered it. We’d go there again.
   

   ZENTRL Kitchen + Bar - Fashion IslandResponded on March 9, 2025

   Dear Foodie, Thank you for your 5 star review, we are pleased to know that you will become a frequent guest. We are looking forward to serve you again with the best food and great service. Thank you for your patronage. Omar.K Manager
   

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4. T

   Tiffany

   San Diego2 reviews

   1.0

   Dined on March 6, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Please do not dine here. The theater options are wonderful. Food. Awful.
   

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5. C

   Christian

   Orange County1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely terrible experience!!!!! Food was terrible, delayed and completely dry. On top of that the MANAGER tried to scam us on the bill!!! Just unbelievable!!!! I left hungry and we paid over $200 for God knows what!!! Please don't go there!
   

   ZENTRL Kitchen + Bar - Fashion IslandResponded on March 1, 2025

   I'm deeply sorry to hear about your experience. This is certainly not the level of service and quality we aim to provide. We take your feedback seriously and will investigate the issues with the food and billing. Our goal is to ensure every customer leaves satisfied, and we clearly missed the mark in your case. Thank you for bringing this to our attention. We hope to have the opportunity to make it right in the future. -Rob Calvillo Director of Training and Development
   

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6. S

   Sammy

   Orange County1 review

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food and hospitality on excellent people
   

   ZENTRL Kitchen + Bar - Fashion IslandResponded on March 1, 2025

   Good day Sammy, We appreciate your wonderful 5 star review and we are very glad to know that you had an excellent experience with us. We thank you for your patronage and we look forward to see you back again soon. Omar.K Manager.
   

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7. L

   Lara

   Sacramento1 review

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We were there on a Thursday night. It was quiet and the ambiance was perfect for dinner with friends. The food is absolutely delicious and service was excellent. We will be back!
   

   ZENTRL Kitchen + Bar - Fashion IslandResponded on March 1, 2025

   Dear Lara, We appreciate your amazing 5 star review, we are pleased to know you had a perfect dinner with your guests and enjoyed our hospitality. We thank you for your patronage and we look forward to see you back again soon. Omar.K Manager.
   

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8. A

   Andra VIP

   San Diego5 reviews

   4.0

   Dined on January 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was a good place for Sunday brunch. Lots of variety.
   

   ZENTRL Kitchen + Bar - Fashion IslandResponded on March 1, 2025

   Dear Andra, Thank you for your 4-star review! We are now serving brunch on Saturdays and Sundays—with a bonus. Claim your ticket for a free mimosa when you check in! We look forward to seeing you soon and providing you with the best experience at Zentrl Kitchen Omar.K Manager
   

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9. F

   Fari

   Central Coast4 reviews

   4.0

   Dined on December 22, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and services were great but the place is kind of loud. They had the football game on the speakers and also the place echos a lot so you hear kids on the other side of the restaurant. So if you feel like going to a sports bar to watch a game with your kids, this would be the place for you. Out waiter was super friendly and everyone at our table liked the food.
   

   ZENTRL Kitchen + Bar - Fashion IslandResponded on January 3, 2025

   Thank you for your review! We're thrilled to hear that you enjoyed our food and service, and that our waiter made a positive impression on your visit. 😊 We appreciate your feedback about the noise level. We aim to create a lively atmosphere, especially during game days, but we understand it might not be ideal for everyone. We'll look into ways to better manage the sound to ensure a more comfortable experience for all our guests. Thank you for choosing to dine with us, and we hope to see you again soon! -Rob Calvillo
   

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10. J

    Jennifer VIP

    Orange County4 reviews

    2.0

    Dined on December 21, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    It just didn’t feel like an event. Low energy. Low attendance.
    

    ZENTRL Kitchen + Bar - Fashion IslandResponded on January 3, 2025

    Thank you for your feedback. We're sorry to hear that the event didn't meet your expectations in terms of energy and attendance. We strive to create a vibrant and engaging atmosphere for all our events, and your comments will help us improve. We'll take your feedback into consideration to enhance future events and ensure a more lively experience. We appreciate your input and hope you'll give us another chance to impress you. -Rob Calvillo
    

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