Zazu Quito

Review summary

1. T

   Trish

   San Francisco

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was one of the best meals we’ve ever had. One night in Quito on our way home from Galapagos trip, and tour guide recommended Zazu. I enjoyed the Vegetarian tasting menu, which combined local ingredients in creative small plates - the Roasted Cauliflower, and Risotto with Sweet Potato were delicious and the last plate with mushrooms, barley and poached egg had an incredible sweet & savory blend. My husband’s grilled sea bass was tender, moist & flavorful, with mussels & claims. All dishes were beautifully presented. Service was excellent!
   

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2. T

   Trent

   Atlanta Metro

   6 reviews

   vip
   1.0

   6 reviews

   Dined on November 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Would not recommend this place to anyone. Service was terrible. They forgot to put in our entree orders when we ordered the appetizer. Then they waited another 20 minutes and came back only to say they didn’t have the entree we wanted. We spent over 1 & 1/2 hours there with just appetizers and drinks. Absolutely ridiculous! And no remorse or empathy from the server. The restaurant only had a few other customers at this time as well.
   

   Zazu QuitoResponded 5 days ago

   Dear Trent Thank you for sharing your experience with us. We deeply apologize for the issues you encountered during your visit. This is not the level of service we strive to provide, and we are truly sorry for the inconvenience and frustration caused by the delays and lack of communication from our team. We take your feedback seriously and will address this situation with our staff to ensure such occurrences are prevented in the future. If you would consider giving us another chance, we would be grateful for the opportunity to provide you with the exceptional dining experience you deserve. Thank you again for bringing this to our attention.
   

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3. R

   Richard

   Los Angeles

   45 reviews

   vip
   5.0

   45 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! Cutting edge gastronomy and service! Started with classic cocktails (martini and gin gimlet) and then moved to their top-rated appetizers and main courses. Personable service. Great interior decoration. Will be back!
   

   Zazu QuitoResponded on November 11, 2024

   Dear Richard Thank you so much for your kind review! We're delighted you had a wonderful experience with our cuisine and service. It’s great to hear that you enjoyed our cocktails, appetizers, and main courses, as well as the ambiance. We look forward to welcoming you back for another memorable dining experience!
   

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4. M

   Maria

   Houston

   1 review

   5.0

   1 review

   Dined on October 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Las entradas estuvieron espectaculares! Pedimos pulpo a la parrilla y tartar de angus. La sopa de tomate muy rica, diferente. El servicio de las meseras excelente! Lo recomiendo 100 %
   

   Zazu QuitoResponded on November 6, 2024

   Estimada María Muchísimas gracias por tu excelente reseña! Nos alegra saber que disfrutaste tanto de nuestras entradas, especialmente el pulpo a la parrilla y el tartar de angus, así como la sopa de tomate. Nuestro equipo se esfuerza por brindar un servicio excepcional, y saber que cumplimos tus expectativas nos motiva aún más. Esperamos verte pronto de nuevo para otra experiencia inolvidable!
   

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5. K

   Kathy

   San Diego

   2 reviews

   vip
   5.0

   2 reviews

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about Zazu was perfection. Presentation spectacular. The food: amazing. Our waiter Diego was the pinnacle of hospitality. Meeting the chef, icing on the cake. We did the 7 course tasting with the wine pairing. We enjoyed every moment and every bite!
   

   Zazu QuitoResponded on November 6, 2024

   Dear Kathy Thank you for your wonderful review! We're thrilled to hear that your experience at Zazu was perfect from start to finish, from the presentation to each delicious course. It’s fantastic that Diego's hospitality stood out, and we're glad meeting the chef added to your evening. We're so pleased you enjoyed the 7-course tasting with wine pairing and truly appreciate your kind words. We look forward to welcoming you back for another memorable dining experience!
   

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6. G

   Gayle

   Dallas

   48 reviews

   vip
   5.0

   48 reviews

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service and food was incredible. Wilson the chef is a master at his art and presentation. A must go to place
   

   Zazu QuitoResponded on November 6, 2024

   Dear Gayle Thank you so much for sharing your experience! We're thrilled to hear you enjoyed our service and found Chef Wilson’s creations impressive. It’s wonderful to know that his dedication to culinary excellence and presentation made a memorable impression. We look forward to welcoming you back for another exceptional experience soon!
   

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7. I

   Israel

   Ecuador

   1 review

   4.0

   1 review

   Dined on September 18, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Presentación, creatividad, sabor y calidad de la comida fue excelente
   

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8. D

   Diane

   San Francisco

   2 reviews

   vip
   5.0

   2 reviews

   Dined on September 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing!! Highly recommend. Do not miss while in Quito.
   

   Zazu QuitoResponded on November 6, 2024

   Dear Diane Thank you for your 5-star rating! We're so glad you had a great experience with us and hope to welcome you back soon!
   

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9. OT

   OpenTable Diner

   Chicago

   1 review

   vip
   5.0

   1 review

   Dined on September 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service, and quality. Everyone was welcoming and ready to give you an excellent experience.
   

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10. P

    Patricia

    New York City

    20 reviews

    5.0

    20 reviews

    Dined on September 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    One of the best meals I’ve ever enjoyed. All aspects of the restaurant were top notch.
    

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