Wishbone - Dorset Street

Review summary

1. A

   Andrew

   Dublin

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Really disappointed, service was absolutely terrible, arrived for our booking (10 minute min early) and were told we’d have to wait at the bar, we then went to the bar but were told we’d couldn’t order a drink until we were seated at our table. The host then sat us at a table that had been free since we walked in the door despite telling us we had to wait at the bar. It then took 20 minutes for anyone to come near our table to take an order, and then a further 50 minutes for any food to be served to us. The food was far below the standard they boast themselves on, with not only some parts of the order not matching description, also some of food was cold and lacking flavour. Despite all this we said we wouldn’t complain but just ask for the bill to leave when the host essentially slammed the card machine down infront of us with a tip screen showing. We found this absolutely appalling as not once did we feel we received even standard service and were instead treated like an inconvenience for the staff. All members of the party are hospitality managers and have years of experience in the industry so we definitely cut people slack but this experience was the worst we’ve ever had. We will not be returning.
   

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2. L

   Lynn

   Dublin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   It was my first time in Wishone it was recommended to me by my Daughter. It was a lovely restaurant. Very friendly staff and great food.
   

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3. G

   Georgia

   Manchester

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time at Wishbone Dorset, great customer service and amazing value for money ❤️
   

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4. E

   Eugene

   Dublin

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Very rude service. Asked to leave before we were finished to accommodate a big party coming in. We had a 2 hour booking and this happened with 40 minutes remaining. I was having a lovely evening with my daughter and this was not a nice experience. Handled really bad by the staff and then the machine for payment is presented with the opening page being a suggested tipping system starting 12.5% . Not a hope guys. Food was average at best and the Rockshore beer was disgusting. I have drank that brand before and it’s grand but these were just bad pints. Really bad! Cocktails was the best part of the meal but they were ruined by the request to leave. Over rated KFC. Staff in KFC are nicer tho!!
   

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5. C

   Chloe

   Dublin

   2 reviews

   2.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   The food was great but the service was very poor. I had booked for a birthday and another member of the party called ahead of time to ask if they could sing happy birthday or anything which they didnt. we were asked if we wanted another round of drinks and about a minute after we ordered we were told we had 5 mins left at the table, i understand the table would be needed back but a 10-20 min warning should be given.
   

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6. J

   John Luke

   Munster

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a vibe Staff were lovely 🩵 Had amazing gluten free options Gluten free chicken tenders were to die for 🤤
   

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7. C

   Cathal

   Amsterdam

   2 reviews

   4.0

   2 reviews

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was good. Cocktails were lovely. Staff were friendly. Only downside: music was exceptionally loud considering we were there at 4.30pm in the day- unfortunately could hardly hear my friends who I was with.
   

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8. A

   Angela Rose

   Dublin

   1 review

   2.0

   1 review

   Dined on November 30, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service is not good. The waitress are rude to my friends. Wrong orders also.
   

   Wishbone - Dorset StreetResponded on December 2, 2024

   Hi Angela Rose, Thank you for your review and dining with us at Wishbone. We are sorry to hear about your negative experience whilst dining with us. We pride ourselves on our service and we very rarely receive reviews about our staff being rude, we would like you to know we do not find this acceptable in the slightest. If you could kindly please email us with a more detailed explanation we will gladly investigate this further.
   

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9. A

   Aoife

   Dublin

   1 review

   1.0

   1 review

   Dined on November 23, 2024

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 4

   They closed the kitchen and didn’t tell us and we were looking forward to dessert
   

   Wishbone - Dorset StreetResponded on December 2, 2024

   Hi Aoife, Thank you for dining with us and leaving us a review. We are very sorry to hear the kitchen was closed and we did not let you know in advance of this. We would like you to know we have brought this to all staff's attention to make sure they let guests know when the kitchen will be closing so they can order desserts in time should they wish to. If you would like to dm us on Instagram or email us in, as an apology we'd like to offer a round of free drinks/desserts on your next visit. Best, Wishbone
   

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10. K

    Katie

    Waterford

    1 review

    5.0

    1 review

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    Absolutely fantastic food !! Service is a little slow but very friendly and helpful staff
    

    Wishbone - Dorset StreetResponded on December 2, 2024

    Hi Katie, Thank you for your 5 star review. We are delighted to hear you enjoyed our food, our apologies about the slower than usual service, this was likely due to the fact it was one of our busier Saturday nights. We hope to see you back again soon.
    

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