Winston's Resto-bar

Review summary

1. S

   Sarah

   Vancouver

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was very slow. Took 20 minutes to get our first drink. Never asked about another. Food was okay. Nobody checked on us or asked if our food was okay. We didn’t even bother with dessert we were so disappointed and knew it would take forever.
   

   Is this helpful?

2. I

   Irene

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal, delicious and great service. We love our visits. Drinks, dessert, all wonderful. Made a fantastic date night!
   

   Is this helpful?

3. M

   Malhar

   Vancouver

   1 review

   2.0

   1 review

   Dined on February 8, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   The chicken roulade was cold and the greek platter's chicken was uncooked.
   

   Is this helpful?

4. t

   terri

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on January 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great meal and amazing service as always. The bread pudding is to die for.
   

   Winston's Resto-barResponded on January 22, 2025

   Hello Terri, Thank you for sharing your feedback regarding your recent visit! I am glad that we were able to offer you a great amazing service and thank you for mentioning " Great meal and amazing service as always. The bread pudding is to die for" and giving us a 5 Star rating Our team strives to deliver an outstanding guest experience. We are continually trying to improve the variety and quality of breakfast, lunch and dinner items we offer. Thank you for visiting Winston's Resto Bar and we hope you will consider us for your next trip! Regards Winston's Resto Bar
   

   Is this helpful?

5. S

   Shari

   Toronto

   3 reviews

   4.0

   3 reviews

   Dined on January 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was wonderful and the food was tasty. My partner had the prime rib. He said it was good but could have been hotter. My ravioli was piping hot though. All in all we had a good experience.
   

   Winston's Resto-barResponded on January 21, 2025

   Hello Shari, Thank you for sharing your feedback regarding your recent visit! I am glad that we were able to offer you a great amazing service and thank you for mentioning and giving us a 5 Star rating Our team strives to deliver an outstanding guest experience. We are continually trying to improve the variety and quality of breakfast, lunch and dinner items we offer. Thank you for visiting Winston's Resto Bar and we hope you will consider us for your next trip! Regards Winston's Resto Bar
   

   Is this helpful?

6. M

   Matt

   Vancouver

   1 review

   5.0

   1 review

   Dined on January 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very tasty food great atmosphere will go again. Highly recommended.
   

   Winston's Resto-barResponded on January 21, 2025

   Hello Matt, Thank you for sharing your feedback regarding your recent visit! I am glad that we were able to offer you a great amazing service and thank you for mentioning " Very tasty food great atmosphere will go again. Highly recommended" and giving us a 5 Star rating Our team strives to deliver an outstanding guest experience. We are continually trying to improve the variety and quality of breakfast, lunch and dinner items we offer. Thank you for visiting Winston's Resto Bar and we hope you will consider us for your next trip! Regards Winston's Resto Bar
   

   Is this helpful?

7. D

   Dara

   Vancouver

   1 review

   5.0

   1 review

   Dined on January 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time. The Food Was great! Me and My Husband first went last week and this is our second time this month but with the family. The Prime Rib was really a 5 star! Service was great! Everything is great! Thank u
   

   Winston's Resto-barResponded on January 21, 2025

   Hello Dara, Thank you for sharing your feedback regarding your recent visit! I am glad that we were able to offer you a great amazing service and thank you for mentioning " We had a great time. The Food Was great!" and giving us a 5 Star rating Our team strives to deliver an outstanding guest experience. We are continually trying to improve the variety and quality of breakfast, lunch and dinner items we offer. Thank you for visiting Winston's Resto Bar and we hope you will consider us for your next trip! Regards Winston's Resto Bar
   

   Is this helpful?

8. M

   Mishelina

   Vancouver

   3 reviews

   3.0

   3 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   They didn’t have the reservation and scrambled to get 5 chairs, table was small and crowded.
   

   Winston's Resto-barResponded on January 21, 2025

   Dear Mishelina I am writing to extend my sincerest apologies for the inconvenience you encountered during your recent visit to our establishment. It is deeply regrettable that your reservation was not honored, and that you were subsequently seated at a small and crowded table. Please be assured that this incident does not reflect the high standards of service we aim to provide. We are currently reviewing our reservation procedures to prevent such occurrences in the future. Your feedback is invaluable to us, and we are committed to making the necessary improvements. Thank you for your understanding and patience. Yours sincerely, Winston's Resto Bar
   

   Is this helpful?

9. D

   Danita

   Vancouver

   1 review

   3.0

   1 review

   Dined on January 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Good food only complaint was my partner ordered roasted potatoes got mashed instead and hates mashed potatoes
   

   Winston's Resto-barResponded on January 8, 2025

   Hello Danita, Thank you for sharing your feedback regarding your recent visit! I am glad that we were able to offer you a great amazing service and thank you for mentioning and giving us a 5 Star rating Our team strives to deliver an outstanding guest experience. We are continually trying to improve the variety and quality of breakfast, lunch and dinner items we offer. Thank you for visiting Winston's Resto Bar and we hope you will consider us for your next trip! Regards Winston's Resto Bar
   

   Is this helpful?

10. B

    Benjamin

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on January 1, 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 5

    I love Winstons; my wife and I have been to Prince George's many times over the years. But we did set our time for 6:30 PM; we were there right on time and were seated very quickly. But after that, we waited 45 minutes just to get our first complimentary drink. Then, another 30 minutes were needed for anyone to take our drink order, which came about the same time the appetizer came after about 7:45 p.m. (so more than an hour). Not both dishes had horseradish sauce; only one, only one had much gravy. The dessert only had one cheesecake with a spoon. For the other, I had to use my old salad fork as the spoon was missing. The saver was Lorie, who was amazing and really did serve us well when she noticed we had not been waited on in a long time. Give the waitress a raise; she has always been very professional. The food all tasted very good, and we did leave happy. But for 175$ with two drinks for New Years Eve if should have been a little better than that for service.
    

    Winston's Resto-barResponded on January 8, 2025

    Hello Benjamin Stewart Thank you so much for your feedback and for being a loyal guest at Winstons. We're delighted to hear that you and your wife enjoyed the food, and that Lorie provided excellent service, and we'll make sure to recognize her efforts. However, we sincerely apologize for the delays and the issues you experienced during your New Year's Eve dinner. This is not the standard of service we strive to provide, especially on such a special occasion. Your comments about the wait times, missing horseradish sauce, gravy, and utensils, as well as the beer glass, are very concerning and will be addressed with our team immediately. Thank you again for your valuable feedback. We look forward to welcoming you back soon! Regards Winston's Resto Bar
    

    Is this helpful?