White Dog Cafe-Haverford

Review summary

1. E

   Eva

   VIP

   Philadelphia

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food at White Dog Cafe in Haverford was very exceptional & yummy as always. Our waitress, Heather, did an excellent job of serving us & refilling our drinks & taking our orders.
   

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2. S

   Shane

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s like having a terrific home-cooked meal at your very classiest friend’s home. Always a pleasure.
   

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3. E

   ELIZABETH

   VIP

   Philadelphia

   10 reviews

   4.0

   10 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We added a person last minute and were originally told that we couldn’t be accommodated but then they pulled through and fit us in!
   

   White Dog Cafe-HaverfordResponded 3 days ago

   Hi Elizabeth, We truly appreciate your feedback and are glad to hear that you had a positive experience overall. We’d love to know more about how we could have earned a 5-star review in terms of food, ambience, and value. Your thoughts would be invaluable to us as we continue to improve. Regarding the addition of another person to your reservation, we apologize for the inconvenience. At the time of your reservation, we were experiencing a high volume and unfortunately didn't have the availability to accommodate the extra guest. However, we were grateful that another table realized they needed less space and offered to adjust, which allowed us to fit your party without delay. We're glad we could find a solution! We hope to welcome you back soon! Gizzel Willis Assistant General Manager
   

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4. C

   Christophe

   Philadelphia

   37 reviews

   4.0

   37 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great lunch with an attentive and efficient service and very tasty dishes! Thank you!
   

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5. V

   Vince

   Philadelphia

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We enjoyed Sunday brunch in December. They were very busy. There were adequate number of staff. We all enjoyed our meal.
   

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6. G

   GEORGE

   VIP

   Philadelphia

   248 reviews

   3.0

   248 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   We have been to all of the White Dog Cafe locations. I have to say though, the Haverford location requires Management's (that means you Marty and Sydney Grims) attention. The pace of cocktails (the bar is too slow and tenders can't make anything too confusing or unique) and starters/entrees is much too slow. I believe that the servers do the best that they can but it is time for the Grims to start spending some money and add the appropriate number of staff. Also, might be worthwhile for the Wayne or Autograph Manager to come and oversee the operation and put in place an improvement plan. Hate to be too critical of the current manager but this has now been proven and is now a trend and not out of norm. We liked Haverford because it was a bit quieter than Wayne but I guess we will be going back to Wayne. It's a shame because we really like the restaurant.
   

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7. D

   Dr. S.

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was a gem. Appreciate her substitute ingredient in the whisky sour. Delicious.
   

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8. S

   Samantha

   VIP

   Charleston

   9 reviews

   5.0

   9 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was my husband’s birthday dinner but I felt like the birthday girl, hahah. The kind waitress completed my jacket and outfit more than once and was super attentive while not being too much either. The food was fantastic as always but I will say the crab dip was unevenly heated. We didn’t mention it because everything else was perfect and didn’t want to be a hassle. We love it here. Such a great experience every time.
   

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9. S

   Sean

   Philadelphia

   4 reviews

   2.0

   4 reviews

   Dined on December 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Seated in the bar area which was very loud and had a totally different vibe from the nice dining room. Service was super slow. Bread basket was good. Pecan crusted salmon had no pecan crusting and portions were small. Flounder was pretty good after adding salt. They didn’t refill our waters. The waiter was nice but maybe he was just too busy.
   

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10. E

    Eva

    VIP

    Philadelphia

    14 reviews

    5.0

    14 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    The food as always is excellent & very energetic & lively. Restaurant was very busy & service was kind of slow be waiter checked on us to make sure everything was great & that we are enjoying our meals. All the staffs are very hard working & busy serving all their customers.
    

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