Whiskey Cake - Alliance

Review summary

1. H

   Halle

   Central Texas

   4 reviews

   vip
   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual, the food and drinks were better than expected! Our server, Phillip (Psycho Bill), was great! Very personable with great recommendations! Perfect ambience for a dinner with friends!!! A must for the area!!!
   

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2. R

   Ricardo

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jonathan C, provides us with exceptional service. He is definitely the best.
   

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3. J

   Jennifer

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second visit within the past month. Both times were exceptional. Servers have been very knowledgeable and helpful in making recommendations. Definitely a go to spot for any occasion.
   

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4. R

   Reuben

   Dallas

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff and food was outstanding. Food came out timely. Going back for sure.
   

   Whiskey Cake - AllianceResponded 2 days ago

   Thanks for the review, Reuben! We're thrilled to hear that you enjoyed your dining experience with us. It's wonderful to know that our timely and outstanding food met your expectations. We're already looking forward to your next visit. See you soon! Chris Kirk Assistant General Manager Whiskey Cake - Alliance
   

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5. V

   Vicky

   Dallas

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was good, but the service was not. There was a misunderstanding when the server explained the gift card promotion. The manager did not take ownership of the situation, and our original server gave us attitude after the situation.
   

   Whiskey Cake - AllianceResponded 2 days ago

   Thanks for the feedback. We're glad to hear you enjoyed the food with us. However, it's disappointing to learn that the service did not meet your expectations. We always strive to provide the best service to our guests and it's disappointing to hear that we fell short this time. We're sorry for any misunderstanding regarding the gift card promotion and the attitude of our server. We'll take these comments into consideration and work on improving our service. We hope to have the opportunity to serve you better in the future. Chris Kirk Assistant General Manager Whiskey Cake - Alliance
   

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6. k

   krista

   Dallas

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food, drinks and dessert were all amazing! first time here and loved it! our waiter was very knowledgeable and attentive. She was training someone and we didn’t even notice because she stayed on top of taking care of us. she went above and beyond to make the experience very comfortable and will definitely be coming back.
   

   Whiskey Cake - AllianceResponded 2 days ago

   Hi Krista, We're thrilled to hear that you had an amazing first experience with us! It's wonderful to know that you enjoyed our food, drinks, and dessert. We always strive to provide top-notch service and it's great to hear that our waiter was able to provide you with that. We're looking forward to your return visit. Thank you for taking the time to share your positive feedback. Chris Kirk Assistant General Manager Whiskey Cake - Alliance
   

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7. C

   Carol

   Dallas

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Our server was excellent….drinks were slow to come, and food was even slower
   

   Whiskey Cake - AllianceResponded 2 days ago

   Thanks for the feedback! We're glad to hear that you found our service to be excellent. We're sorry for the delays in drinks and food, and we appreciate your patience. We're committed to making our guests' experiences faster and better. Your comments are valuable to us, and we hope to provide you with a more enjoyable experience on your next visit. Chris Kirk Assistant General Manager Whiskey Cake - Alliance
   

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8. M

   Monica

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of our food selections were wonderful! The atmosphere was wonderful and the service was amazing!
   

   Whiskey Cake - AllianceResponded 6 days ago

   Thank you so much for the positive feedback, Monica! We can't wait to see you again soon!
   

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9. s

   stephanie

   Dallas

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So glad that WC came to our area. Now I don’t have to drive to Dallas to enjoy! Service is always impeccable and food always delicious.
   

   Whiskey Cake - AllianceResponded 6 days ago

   Thank you for the kind words, Stephanie! We look forward to your next visit with us!
   

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10. K

    Kirston

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had the fried green tomatoes and deviled eggs for appetizers along with an smoked old fashioned, triple threat old fashioned, a guava gimlet and a bourbon whiskey flight. The drinks did not disappoint and the appetizers were delicious. For entrees, we ordered the Rotisserie Farm Bird, Shrimp & Grits and the Bone-In Pork Chop the waitress recommended. She was right, the pork chop was juicy and flavorful. Of course we had a whiskey cake for dessert which was large enough for the 4 of us to share. We will definitely be back to try some of the other dishes!
    

    Whiskey Cake - AllianceResponded 6 days ago

    Thank you for the great review, Kirston! We can't wait to have you back with us!
    

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