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Food arrived directly from the fryer. Fish was moist under the beer batter covering. Service was prompt. Waiter friendly. Manager stopped by to check on everything mid-meal.","submittedDateTime":"2023-09-02T16:20:22Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"DennisL","isVip":true,"profileColor":"PLUM","initials":"DL","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":23,"endIndex":31,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-297850-11064-160083603266","text":"Service was very good. My meal wasn’t great, but it was my selection, not the preparation. 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The Italian lemon cake met expectations.","submittedDateTime":"2023-09-16T17:29:09Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"ClaudiaY","isVip":null,"profileColor":"PLUM","initials":"CY","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":0,"endIndex":8,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-297850-15251-110009316531","text":"Stopped in on a Saturday for an early dinner, 4pm. We were the only ones there. It did get packed within the hour, so glad we did go early. \nThey have the best calamari we have ever had. Cooked to perfection, crispy, and a wonderful sauce drizzled on the top. I had the Steak Gorgonzola Alfredo, which again was delicious. Also the Lobster Bisque. This was good, but did leave a bit to be desired as far as flavor goes. I would still get it again, however. The service was great, our Server was very nice, and kept checking in without being overbearing. \nThe place is pricey, but in line with many other fine dining establishments. You get what you pay for. So the price will not stop me from going back.","submittedDateTime":"2023-04-24T13:49:51Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"cwaldby1026","isVip":null,"profileColor":"PLUM","initials":"c","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":160,"endIndex":168,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-297850-14124-150188681565","text":"Waterstone Grill is awesome. Service was fantastic. The calamari appetizer was perfect. Entrees were excellent. Would highly recommend to anyone.","submittedDateTime":"2023-03-17T17:10:20Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"CarlM","isVip":null,"profileColor":"ICECREAM","initials":"CM","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":58,"endIndex":66,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[],"__typename":"Dish"}],"__typename":"PopularDishes"},"__typename":"Restaurant","diningAreas":[{"name":"Other","diningAreaId":1,"description":"Other","tag":"Other","localeMatch":true,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"}],"privateDining":{"hasPrivateDining":false,"hasEnhancedPrivateDining":false,"description":null,"formattedPhone":null,"contact":null,"largestCapacity":0,"__typename":"PrivateDining"},"seoTranslations":{"metaTitle":"%(restaurantName)s Restaurant - %(locationName)s | OpenTable","__typename":"SeoTranslations"},"restaurantReviewSummary":{"summary":"Waterstone Grill is a beloved spot known for its \"friendly and caring\" staff and \"delicious\" food. 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have never had a bad meal here! My wife’s pasta was enormous and tasty. Banana peppers are yummy and some of the best I ever had! My steak was perfectly cooked, salad fresh with a variety of greens and vegetables. Draft beer selection good. Wine list adequate. Owner checks on every table! I like that! Waterstone always delivers…","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":34,"nickname":"Donald","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"D","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-29T03:41:23Z","dinedDateTime":"2025-03-28T18:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-39521-100074712550","text":"Waterstone is our Favorite friday fish fry, with so many choices and fab specials. Its warm and cozy always and wait staff is always friendly and caring. Weve been coming since it opened and havent found anything comparable, Thank you for being the best!!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Gretchen","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"G","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-29T13:05:38Z","dinedDateTime":"2025-03-28T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-39450-170112636777","text":"Just really good food in a great atmosphere. We enjoy it here. Friendly host and service.","rating":{"food":5,"service":4,"ambience":5,"value":5,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Rene","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-27T17:59:33Z","dinedDateTime":"2025-03-26T17:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-39456-170090760787","text":"I was disappointed that you removed pot roast from the menu. We love it!","rating":{"food":4,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Susan","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-27T23:38:35Z","dinedDateTime":"2025-03-26T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-39257-100126863560","text":"Food was awesome! Nice portions, nice prices! Everything came to the table hot. Would come back in a heartbeat!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"peter","metro":{"metroId":74,"displayName":"Toronto","__typename":"Metro"},"initials":"p","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-22T16:23:53Z","dinedDateTime":"2025-03-21T17:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-39058-160091568936","text":"Foods never amazing but never bad. Need some new specials. Menu is a little bland","rating":{"food":4,"service":3,"ambience":3,"value":3,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-15T01:33:44Z","dinedDateTime":"2025-03-14T17:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-38880-140137441634","text":"Delicious food, great portions, and friendly staff. Will be back!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Erin","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"E","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-09T16:03:32Z","dinedDateTime":"2025-03-08T18:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-38791-120018688662","text":"The 4 of us really enjoyed our dinner. We all had a seafood dish that was excellent, service was excellent & the ambience was great. We will return soon. Kudos to all the staff.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Jon","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-08T13:15:03Z","dinedDateTime":"2025-03-07T18:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-38730-140052659144","text":"One of ourr favorite local places. 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Waterstone Grill reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6
4.6 based on recent ratings
4.6Food
4.8Service
4.7Ambience
4.6Value
Noise • Moderate
Loved For
Western New York
Best Service
Western New York
Best Ambiance
Western New York
Best Value
Western New York
Kid-friendly
Western New York
Good for groups
Western New York
Neighborhood gem
Review summary
AI-generated from verified diner reviews
Waterstone Grill is a beloved spot known for its "friendly and caring" staff and "delicious" food. Diners rave about the "great portions" and "cozy" atmosphere. The owner often checks in with guests, adding a personal touch. With a "varied and delicious" menu and standout service, it's a local favorite.
323 Reviews
D
Donald VIP
New York City34 reviews
5.0
Dined 3 days ago
Overall 5
Food 5
Service 5
Ambience 5
We have never had a bad meal here! My wife’s pasta was enormous and tasty. Banana peppers are yummy and some of the best I ever had! My steak was perfectly cooked, salad fresh with a variety of greens and vegetables. Draft beer selection good. Wine list adequate. Owner checks on every table! I like that! Waterstone always delivers…
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G
Gretchen
New York City8 reviews
5.0
Dined 3 days ago
Overall 5
Food 5
Service 5
Ambience 5
Waterstone is our Favorite friday fish fry, with so many choices and fab specials. Its warm and cozy always and wait staff is always friendly and caring. Weve been coming since it opened and havent found anything comparable, Thank you for being the best!!
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R
Rene
New York City7 reviews
4.0
Dined 5 days ago
Overall 4
Food 5
Service 4
Ambience 5
Just really good food in a great atmosphere. We enjoy it here. Friendly host and service.
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S
Susan
New York City3 reviews
5.0
Dined 5 days ago
Overall 5
Food 4
Service 5
Ambience 5
I was disappointed that you removed pot roast from the menu. We love it!
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p
peter
Toronto1 review
5.0
Dined on March 21, 2025
Overall 5
Food 5
Service 5
Ambience 5
Food was awesome! Nice portions, nice prices! Everything came to the table hot. Would come back in a heartbeat!
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OT
OpenTable Diner
New York City1 review
4.0
Dined on March 14, 2025
Overall 4
Food 4
Service 3
Ambience 3
Foods never amazing but never bad. Need some new specials. Menu is a little bland
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E
Erin VIP
New York City4 reviews
5.0
Dined on March 8, 2025
Overall 5
Food 5
Service 5
Ambience 5
Delicious food, great portions, and friendly staff. Will be back!
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J
Jon
New York City7 reviews
5.0
Dined on March 7, 2025
Overall 5
Food 5
Service 5
Ambience 5
The 4 of us really enjoyed our dinner. We all had a seafood dish that was excellent, service was excellent & the ambience was great. We will return soon. Kudos to all the staff.
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D
Darlene VIP
New York State7 reviews
5.0
Dined on March 6, 2025
Overall 5
Food 5
Service 5
Ambience 5
One of ourr favorite local places. Always great food and great service
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M
Marie
Upstate NY1 review
5.0
Dined on March 4, 2025
Overall 5
Food 5
Service 5
Ambience 5
Ordered dinner for two $59. Was not disappointed!!! Had leftovers too.
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FAQs
Waterstone Grill is rated 4.6 stars by 323 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.