Waterman's Restaurant

Review summary

1. C

   Craig

   Dallas5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was very good food and service. Got us right in with a family of five.
   

   Is this helpful?

2. A

   Angela

   Dallas8 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 4

   First of all, I have always loved Waterman’s and have special memories from there but I haven’t been in about 10 years. I was excited to introduce my grandkids and other family members to Waterman’s. The view is great overlooking the bay with the boats and sunset but we were sat by the kitchen in high back chairs making it nearly impossible to enjoy the view. We had a party of 7 plus 2 high chairs so I figured maybe that was the reason. We then placed an order for appetizers. Calamari, garlic bread and spinach/artichoke dip…sorry, out of calamari. Next, we placed an order for entrees- sorry, out of coconut shrimp…sorry, out of lobster ravioli. I’ve never been to a restaurant that was so poorly prepared for a holiday, especially Spring Break. We had to ask for salt and pepper and more tartar sauce and cocktail sauce (we were given 2 small plastic cups for the entire table) and our waitress seemed overwhelmed (maybe she was new). All in all, it was a night of reliving memories of times gone by. The food was pre-packaged/frozen type food but presented ok. The big thing is how my jaw dropped when we received the bill. (It was more expensive than Gaido’s! And we had 1 less adult that evening!) I would say maybe go and have drinks and watch the sunset but there are plenty of other places for a meal.
   

   Is this helpful?

3. O

   Oscar VIP

   Houston7 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jose was awesome! Food delicious & drinks were great!
   

   Waterman's RestaurantResponded 4 days ago

   Thank you, Oscar! It's wonderful to know that Jose made your visit memorable and that you loved the food and drinks. We look forward to welcoming you back soon.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Central Texas2 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The server did not tell us about the specials and when asked only said salmon - no details about how it was prepared. The first three items we tried to order they were out of due to being more busy than normal according to the server. It felt as if the server didn’t really want to be there and we were an inconvenience. The food was okay bit definitely not anything special. Waterman’s used to be one of our favorite places to dine but the past few times it has been disappointing.
   

   Is this helpful?

5. OT

   OpenTable Diner

   St. Louis1 review

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food and ambience was fantastic, but the wait time for the food was a little too long.
   

   Is this helpful?

6. S

   Stacey

   Houston4 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great lunch spot, beautiful views, quiet atmosphere, reasonable prices.
   

   Waterman's RestaurantResponded on March 3, 2025

   Thank you, Stacey. We appreciate your kind review and hope you will visit again soon.
   

   Is this helpful?

7. C

   Chad

   Tulsa7 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great atmosphere. Amazing service. This was absolutely worth the visit. We did have a wobbly table and there were a few gnats but overall the quality of everything else was so amazing that we barely noticed.
   

   Waterman's RestaurantResponded on February 26, 2025

   Chad, we're pleased to hear that you enjoyed the food and service during your visit. We apologize for the inconvenience, but we're glad that it didn't detract from your overall experience. We hope to welcome you back again soon!
   

   Is this helpful?

8. R

   Roxann VIP

   Dallas9 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   the redfish was not as good as last time... wanted it blackened and it was only lightly blackeded and lacked in flavor... server was not as friendly as the last times we have been
   

   Waterman's RestaurantResponded on February 19, 2025

   Thank you for taking the time to provide feedback on your recent experience. We appreciate your comments and will take them into consideration as we strive to continuously improve our food and service.
   

   Is this helpful?

9. D

   Diana VIP

   Houston2 reviews

   4.0

   Dined on February 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Coconut shrimp, shrimp & grits, tuna with avocado all excellent, also lobster bisque.
   

   Waterman's RestaurantResponded on February 13, 2025

   Thank you, Diana! We’re so glad to hear you enjoyed the dishes. We appreciate your feedback, and we hope to see you again soon.
   

   Is this helpful?

10. R

    Richard

    Dallas5 reviews

    2.0

    Dined on February 2, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    have not been in several years and was hoping that what we were hearing about food improvement was true. Unfortunately, it was not.
    

    Waterman's RestaurantResponded on February 12, 2025

    We are extremely sorry to hear about this and sorry to disappoint a customer. Please reach out to us at (409) 632-0233 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.
    

    Is this helpful?