VUE Rooftop at Hotel Washington

Review summary

1. M

   Mark

   Washington DC

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Music was too loud! And very basic holiday music at that. Need more eclectic playlist. Everything else was great.
   

   Is this helpful?

   Report
2. A

   April

   Baltimore

   12 reviews

   vip
   3.0

   12 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service wasn’t the best, our food came out wrong. The hotel is very pretty, I’m not sure we will return. Maybe for drinks only.
   

   Is this helpful?

   Report
3. A

   Ashley

   New Orleans

   9 reviews

   vip
   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food with amazing views. We come here everytime we visit DC.
   

   VUE Rooftop at Hotel WashingtonResponded 4 days ago

   Thank you for your wonderful review! We're thrilled to know that you enjoyed the great view and food with us and overall are happy to hear we are able to provide you with a great experience with each and every one of your visits. We look forward to having you join us again when you are next in DC!
   

   Is this helpful?

   Report
4. R

   Rudrick

   Orlando

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We left disappointed. Probably one of the worst experiences l've had ever. From when we sat down, the glasses were not cleaned properly. They served us water in glasses that looked very "cloudy". We had a reservation for 4, and my friends ordered from a "fixed menu". He asked for his salad to be without goat cheese since he is allergic. When he received the salad, it had goat cheese. He decided to send it back, and the server comes back with the SAME plate and said it is not goat cheese. All 3 of us have tried it and it was indeed goat cheese. So he sent it back for the second time and they changed it. This is dangerous. How can you send back the same plate and say it's not "goat cheese" while it is? Its clearly all over the salad, and especially when someone mentioned that they are allergic. Shame on you. The other issue was that they brought the soups, and no one had spoons. We had to track the waiter down and by that time, the soup already got cold. We decided to order a round of wine, but at no time did they come back and asked if we wanted any thing additional. So we sat at a 2 hour and a half dinner with 1 glass of wine, and had the water refilled 1 time. No one came and asked if everything was "good". This is beyond me. The dessert tasted like something that was bought from a store. Pumpkin pie, without any pumpkin flavor. Absolutely insane. At this point, we were all disappointed and I decided to ask to speak to a manager, since I booked the reservation and it was my birthday celebration. The manager came over and listened to our concerns; she did not seemed apologetic, gave us scripted / generic speech and that was it. The table next to us, was celebrating his birthday and received a dessert with sparkles/candles, while I was completely ignored on that. We did receive complementary Prosecco after we spoke to the manager as a "trying to make things right". The food in general is very bland. Now; the view is spectacular.
   

   1 person found this helpful

   Report
5. J

   Jolie

   Hawaii

   3 reviews

   3.0

   3 reviews

   Dined on November 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Noisy. Horrible service. Loud. Food good enough. Nice view
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Like others have said food not bad, service great, but not worth the money definitely paying for the view for sure. Drinks $25+ each !!!
   

   Is this helpful?

   Report
7. M

   Mary

   Oklahoma City

   25 reviews

   vip
   4.0

   25 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Wow! As a rooftop bar, it was to be expected that conventioneers would be there at happy hour (5:00) but OMG it was standing room only at the ONE bar that was open and before we could be seated for our 5:00 reservation it was so crowded we couldn’t even get to the windows to see the sunset! Highly recommend opening an overflow area for those that want to stand around drinking versus diners! Service was fast, food was delicious and a nice touch was a free dessert as we are celebrating our 38th anniversary! Thank you VUE!
   

   • 

   Is this helpful?

   Report
8. G

   Glen

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The drinks here have leveled up as of late. We are usually just happy to come here and enjoy the views. But on our list recent trip, we were pleasantly surprised by the creative and delicious drink menu.
   

   • 

   Is this helpful?

   Report
9. H

   Heather

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service and amazing view. The beet salad was terrific!
   

   • 

   Is this helpful?

   Report
10. K

    Kimberly

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined on November 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was excellent but the prices were high 70.00 for a caesars salad and fries and 1 drink. It's not the best value.
    

    Is this helpful?

    Report