Vista 18 Restaurant + Lounge

Review summary

1. R

   Ruby

   Vancouver

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Vista 18 is always outstanding for their foods and service
   

   Is this helpful?

2. S

   STEVEN

   Vancouver

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was amazing - everything was cooked to perfection, and we will absolutely be back.
   

   Is this helpful?

3. P

   Peter

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambience and had a lovely time. Best seat in the house and will be back
   

   Is this helpful?

4. H

   Heather

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff are all kind and attentive, my server was helpful with suggestions and each one was on point, making it a fantastic experience overall.
   

   Is this helpful?

5. J

   James

   Vancouver

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   An overall good experience , great service and tasty food. Recommended!
   

   Is this helpful?

6. H

   Hratch

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rohan and Annie were unbelievable as usual. Thank you again for the great experience
   

   Is this helpful?

7. J

   Jessica

   Vancouver

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   Husband and I went for Valentine’s Day. We had gotten a babysitter and were dressed up and looking forward to it since we hadn’t been to Vista18 before and had a reservation which we got to on time. We were told as we were being seated we could only be there for a max of 2 hours, which I thought was a tacky remark from the get go as we had plans for after dinner so we were not hoping dinner to take longer than 2 hours anyway. We were seated in a half booth away from the windows very close to another couple (1 chair width away). It felt like a double date we were so close. When we asked our waitress if we could be moved to one of the open tables at the windows with the views we were told no, which would have been fine if we saw people seated in them but there were tables next to the views that were unseated the whole time we were there. There was only 1 glass for water at the table that we were seated at, as the waitress filled up our glass she noticed and said she would be back with another glass for water. That glass didn’t come until dessert. During dinner the waitress asked if we wanted fresh cracked pepper, my husband said he would like some for his lentils she then acknowledged and said she would be back with the pepper. She never returned with the pepper. The food was rich and buttery and excellent other than the crab cakes from the $70 valentines set menu were lukewarm and not crispy on the outside, very flavourful however. We came for the view and experience; we didn’t get the view, the service was rigid, forgetful and unaccommodating to a reasonable request.
   

   Is this helpful?

8. OT

   OpenTable Diner

   Vancouver

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The and service very good. We’ll be back to enjoy it again
   

   Is this helpful?

9. J

   Jenny

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was amazing. The food delicious. The drinks tasty.
   

   Is this helpful?

10. V

    Vikram

    Vancouver

    1 review

    1.0

    1 review

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3

    Waste of time and money for trying this place out first time. Salmon dish was done raw and then hidden under sauce to hide it. When revealed, offered to redo dish but second time also raw and the fish was plated upside down and a much smaller tail piece than the first time. Appetizers and dessert were good but the fact was an enjoyable dinner evening turned into one of one dinner eating alone and sharing a dish while the other waited for their dish to be redone and then finally not eating at all. The lentils in the lamb were also super salty but given my dissatisfaction I didn't want to bring that up. They gave me half off one of the dine out costs yes but that still came out to $82 and not having a main dish in a 3 course meal should be valued at more than half not to mention the cost of wasting time of diners waiting around or dish to be redone and not really able to have the do simple act of having a meal together. Service was very basic no checking in on how our food was or anything of that sort; it was me who had to flag down the staff to point out the quality of the dish. I won't ever return--don't waste your money here -- many better quality restaurants in Victoria to give your money to for food and service.
    

    Is this helpful?