Vidorra - Addison

Review summary

1. K

   Khaterra

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good birthday celebration !!! I really enjoyed the atmosphere!
   

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2. C

   Casie

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   The service was horrible. The steak fajita was cut with the grain of the meat so it was tough. I brought this to the waitress’ attention and she shrugged it off. No adjustment to the bill. Not impressed at all. Will not be back.
   

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3. K

   Kellue

   Dallas

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   We are regulars. We were celebrating my daughter’s birthday and were in a group of 10. The bill was split 3 ways. Upon our waitress returning with the checks one of the credit cards was missing. She told us she gave it back and we lost it, however we were searching. She never stopped to help and continued with here other tables after 8 mins or so we went to the front to ask and they said it was found on the other side of the restaurant. She never came back and said sorry or anything just blamed us for a card she lost. We locked the card just in case anything happened and wouldn’t you know a transaction was attempted. I’m very disappointed and will be waiting on the location to open near my home in Rockwall cause this was unacceptable from a place we visit often.
   

   Vidorra - AddisonResponded 1 day ago

   Kellue - Thank you for returning to Vidorra Addison. We understand how concerning your visit must have been, especially during a special occasion. Providing a seamless experience is our goal, and your feedback is essential as we address these concerns internally. We hope to make it up to you in the future. Thank you.
   

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4. C

   Camile

   Dallas

   1 review

   2.0

   1 review

   Dined on November 19, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Took 30 mins to get seated by host, took another 30 mins to take the drink order. Only 4 tables had people in the restaurant.
   

   Vidorra - AddisonResponded 5 days ago

   Camile - Thank you for dining at Vidorra Addison. It's concerning to hear about the delay in being seated and served drinks as we aim to provide our guests with prompt and attentive service. Your feedback helps us as we improve our operations to better serve our guests. Thank you.
   

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5. A

   Alexis

   Dallas

   2 reviews

   4.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good overall for a bday dinner. The dj just wasnt it for the after hours club part.
   

   Vidorra - AddisonResponded on November 12, 2024

   Thank you for your feedback. We're so happy we could deliver on a lovely experience. We look forward to serving you again sometime soon.
   

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6. R

   Raquel

   Dallas

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated our daughter’s 21st Birthday and the food, drinks and service were all perfect for the celebration! Will definitely be returning for many more dinners!
   

   Vidorra - AddisonResponded on November 12, 2024

   Thank you for your glowing recommendation, and we hope you stop by again soon!
   

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7. J

   Jas

   Dallas

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food was good. They need to have Valet. took us 20min to find parking. Place was too noisy
   

   Vidorra - AddisonResponded on November 11, 2024

   Thank you for dining with us. It is wonderful to hear you enjoyed your experience and we hope you join us again soon.
   

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8. OT

   OpenTable Diner

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was good service was cool … we got seated really fast
   

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9. j

   joe

   Dallas

   10 reviews

   vip
   4.0

   10 reviews

   Dined on November 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Service was hit and miss. Extra salsa requested and never received. Had to ask for more chips when the order of Queso arrived. Plates not bussed..,.
   

   Vidorra - AddisonResponded on November 7, 2024

   Thank you for dining with us. Your feedback is important and we invite you back again for another great experience. Thank you.
   

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10. A

    Armin

    Dallas

    88 reviews

    4.0

    88 reviews

    Dined on November 2, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Fun atmosphere with good food. I wish we could have stayed for the music and dancing later in the night.
    

    Vidorra - AddisonResponded on November 7, 2024

    Thank you for your feedback. We're so happy we could deliver on a lovely experience. We look forward to serving you again sometime soon.
    

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