Via Toscana

Review summary

1. M

   Michael

   Fort Lauderdale

   4 reviews

   vip
   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Brand new to the neighborhood and we eat out every night, so what could and should have been a nice evening and likely would have led to being a regular occurrence turned into a crappy experience. Started off well when we sat down and soon after the owner stopped by our table. It wasn’t busy so the owner stayed and chatted - which was super nice. He even helped guide and then took our order for dinner. All good. Until nearly an HOUR went by and the food never arrived. He was busy hanging out at the only other table in the restaurant and the rest of the staff, sitting / standing nearby, never once came by to check on us, for drinks or for the dinners. There was more more staff than customers by this point in the night but not 1 of the 5 staff, on their phones or talking to each other, came over. Finally, the owners friends got up and left and he came over to our table - and had to re ask what we had ordered! An hour later. They had not even put the order in!! Never a word of an apology. Not a word!! 15 minutes later, at nearly 11:15 at night, we were upset and done. Finally, as we were about ready to leave, the food came. Looked great but it was too late . . . dining is like dancing and timing is important. And the timing of this night was ruined. We walked out hungry and upset, without ever having eaten the entrees. Incredibly, the owner made a show of taking the entrees off the final bill. That was the icing on the cake. I wasn’t looking for free food, I only wanted an enjoyable dinner. Too bad for everyone. They lost future long term, frequent customers and we lost our first night in the neighborhood. Instead of telling our new neighbors about our “go to” restaurant, we only can share our crappy experience at Via Toscana. And, then, walk right by it daily to other, better restaurants in the area.
   

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2. K

   Krista

   Charleston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect- it was a great way to spend our Thanksgiving, just my daughter and I
   

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3. J

   Jennifer

   Denver

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is beautiful to look at and tastes amazing!!
   

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4. D

   Don

   Jacksonville

   11 reviews

   4.0

   11 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   A very convenient spot before the Theatre. Overall a good experience.
   

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5. D

   Daniel

   Washington DC

   20 reviews

   2.0

   20 reviews

   Dined on November 2, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Service was very slow - no waiter for at least 30 minutes after being seated. The food was just ok and the tables were way too close
   

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6. J

   Jaja

   New York City

   1 review

   5.0

   1 review

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent repas italien et serveur au top Tout était parfait Je recommande
   

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7. A

   Alberthina

   Charleston

   1 review

   4.0

   1 review

   Dined on October 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   After Enjoying a “Wonderful” Theater Experience from “A Wonderful World-Louis Armstrong Musical” @Studio 54 Theatre, Our Party of Eight were looking forward to Dinner @VIA TOSCANA which was a short distance from The Theatre. We were pleased that our reserved table was already set up & our dining began with cocktails, very tasty bread, shared appetizers (calamari, polenta sliders, wings), various entrees, & shared desserts (cheesecake & tiramisu). Overall Good Food & Service/Reasonable NYC Prices/Ambience/Music.
   

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8. P

   Pamela

   New York City

   239 reviews

   vip
   5.0

   239 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Via Toscana is a perfect little neighborhood gem. Friendly service offering delicious food and great drinks.
   

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9. M

   Mark

   New York City

   38 reviews

   4.0

   38 reviews

   Dined on October 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was our 3rd dining experience at Via Toscana. We went for a pre theater meal and brought 3 friends with us dining here for their first time. We returned because of the delightful meals and experiences previously. This visit was no different. Nice menu choices with reasonable prices. For the third time we chose a cheese/meat charcuterie appetizer and for our encores a variety of pasta, fish and meat dishes. Everyone was very happy with their meal and our friends joining us commented on how much they liked the restaurant and would likely return sometime in the future. The service was very good as always and we love the atmosphere. We also will be returning again in future. Great meal and great value!
   

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10. J

    James

    New York City

    37 reviews

    vip
    5.0

    37 reviews

    Dined on October 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Exceptional food, service and value. My new favorite for Italian in Hell’s Kitchen. Andrea his son Nico and daughter-in-law Sarah are the real deal. Not to be missed pre-show or after!!
    

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