Verbena

Review summary

1. R

   Ron

   Boise

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very friendly. Subtle flavors were very intriguing. Well done.
   

   VerbenaResponded 4 days ago

   Thank you for the amazing review! We're thrilled you enjoyed the friendly vibes and our "subtle flavors" – we like to think of them as our secret superpower. Who knew subtle could be so intriguing, right? We can’t wait to have you back for more deliciously mysterious bites soon! Best regards, Carlos Urioste F&B Manager
   

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2. C

   Christie

   Houston

   19 reviews

   vip
   5.0

   19 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience with Rachael! Lobster Benedict and Buffalo truffle chicken sandwich were perfect! Tons of lobster on the Benedict too! Loved the ambiance on the patio too ❤️
   

   VerbenaResponded on November 11, 2024

   Dear Christie, Thank you so much for the kind words! We’re thrilled to hear you enjoyed your experience with Rachael—she’s a rock star and we’ll make sure she gets the lobster-sized high-five she deserves! 🦞 We’re also glad to know the Lobster Benedict hit the spot (it’s hard to go wrong when there's that much lobster, right?). And yes, the patio ambiance is like the cherry on top of a perfect meal! We look forward to welcoming you back for more deliciousness soon—whether it’s for more lobster or another Buffalo Truffle Chicken sandwich (we won’t judge 😉). Cheers, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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3. J

   James

   Austin

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food. Great service. Loved the barbacoa and octopus.
   

   VerbenaResponded on November 11, 2024

   Dear James, Thank you for the great review! We’re so glad you enjoyed the barbacoa and octopus—those are definitely fan favorites around here! 🙌 We really appreciate your kind words about the food and service, and we can’t wait to have you back for more delicious bites soon! Cheers, Carlos Food & Beverage Manager Verbena ATX
   

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4. C

   Chika

   Las Vegas

   11 reviews

   vip
   5.0

   11 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Innovated contemporary Mexican food! Loved the presentation and quality of the food, interior, and ambience. Cocktail was customized by our preference. Excellent service! Will definitely go back.
   

   VerbenaResponded on November 11, 2024

   Dear Chika, Thank you so much for the kind words! We're thrilled to hear that you enjoyed our innovative take on contemporary Mexican food—presentation and quality are two things we truly pride ourselves on. We’re also glad you loved the atmosphere and that our team could create a cocktail just the way you like it! 🍹 Your compliments on the service mean a lot to us, and we can’t wait to welcome you back for another amazing experience. See you soon for more delicious bites and drinks! Best, Carlos Food & Beverage Manager Verbena ATX
   

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5. a

   ashley

   Austin

   2 reviews

   3.0

   2 reviews

   Dined on November 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Tried a bite at austin food and wine festival so decided to go in. Ambiance and vibe are great, but felt like the food did not really come out piping hot. Scallops were great (sauce was weird) carrots were nice, but the service was poorly timed, he took a bit to take our order, said he would course out our meal and then brought out 2 dishes, then the next two entrees when we were one bite in on the first two apps. So it was a little weird on timing.
   

   VerbenaResponded on November 11, 2024

   Dear Ashley, Thank you for sharing your feedback with us! We’re glad to hear you enjoyed the ambiance and vibe—creating a welcoming atmosphere is one of our top priorities. We’re sorry to hear that the food and service didn’t meet expectations. Timing is crucial, and it sounds like we missed the mark on coordinating your courses, which we’ll definitely work on improving. We also appreciate your thoughts on the scallops and the sauce—it’s always helpful to hear what worked and what didn’t so we can make adjustments. We hope you’ll give us another chance to provide a smoother experience next time. Thanks again for your review, and we look forward to welcoming you back soon! Cheers, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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6. C

   Corrin

   Boise

   3 reviews

   vip
   1.0

   3 reviews

   Dined on November 3, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Waited for 35 minutes and only saw our waitress one time
   

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7. M

   Matt

   Denver

   1 review

   5.0

   1 review

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and loved the seating arrangements. Couches and chairs for conversation areas
   

   VerbenaResponded on November 11, 2024

   Wow, thank you for the perfect rating! We’re so happy to hear you had a great experience with us. Your support means the world, and we can’t wait to welcome you back soon! Best! Carlos Urioste Food & Beverage Manager Verbena ATX
   

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8. GH

   GregH

   Memphis/West TN

   29 reviews

   5.0

   29 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Paolo Gama has put together an amazing and innovative menu. He explained the origins of many of the dishes and it was fascinating. The dishes are delicious but many of the flavors were new to me, many inspired by the region where he grew up and where he and his wife’s families are from in Mexico. Get ready for guava and various mole sauces! A good example is the beef tenderloin. Yes, it was prepared to perfection, but the orange mezcal sauce was what set it apart. And the local grilled mushrooms and carrots might sound normal but they were delicious and different. The atmosphere is beautiful and the service was excellent. We’re just visiting. We’re not from Austin. Austin has some great restaurants. But Verbena is way underrated and unappreciated, maybe because it’s in a hotel? If it was properly valued it would be difficult to get a reservation there. So , when you want to go out, have a great meal in a beautiful setting at a good price and Lilly get a reservation the same night then Verbena would be your go to.
   

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   VerbenaResponded on November 11, 2024

   Dear Greg, Wow, thank you for the glowing review! We’re thrilled Chef Paolo’s innovative dishes and unique flavors made an impression—guava and mole are definitely a fun adventure! And yes, that orange mezcal sauce on the beef tenderloin? It’s like a little fiesta in your mouth! 🎉 We totally agree, Verbena may be flying under the radar, but we’re so glad you discovered it. Next time you're in Austin, we’ll keep the reservation ready for you—just don’t tell everyone how underrated we are, or we’ll never get a table ourselves! 😉 Cheers, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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9. W

   William

   New York City

   4 reviews

   3.0

   4 reviews

   Dined on September 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Portion size was disappointing. Raw oysters were small and grilled scallop entre included only 3 medium size scallops. Only 4 tables occupied during the course of our Monday evening dinner. Had tried to walk-in on prior Saturday evening but due to a lack of staff was unable to be seated.
   

   VerbenaResponded on October 14, 2024

   Hi William, Thank you for sharing your feedback with us. I’m sorry to hear that the portion sizes and your recent experience didn’t meet your expectations. We strive to provide a satisfying dining experience, and your comments about the oysters and scallops are very helpful. I also apologize for the inconvenience you faced during your prior visit. We’re working hard to improve our staffing and ensure everyone can enjoy their time with us. If you would consider giving us another chance, I promise we’ll make it right. Please feel free to call me directly at (512) 991-3019. Thank you again for your insights, and I hope to hear from you soon! Best, Carlos Urioste Food & Beverage Manager
   

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10. O

    O

    Austin

    1 review

    3.0

    1 review

    Dined on September 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Ambience OK, staff very attentive, food extremely bland....
    

    VerbenaResponded on October 14, 2024

    Hi O, Thank you for your feedback! I’m glad to hear that you found our staff very attentive. However, I’m sorry to learn that the food was bland and that the overall experience didn’t fully meet your expectations. We aim for flavorful dishes, and your comments are essential for us to improve. We appreciate your scores and hope to enhance your experience in the future. If you have specific suggestions on how we can better our flavors, I’d love to hear them! We hope you’ll give us another chance to impress you. Best, Carlos Urioste Food & Beverage Manager
    

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