Vapiano - Carindale

Review summary

1. A

   Abby

   Brisbane1 review

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Very noisy, couldn’t hear people speaking at my own table because tables next to and behind us were very close. It was very squishy to walk around, the noise level did not allow for an enjoyable experience. I also selected in my booking that this dinner was for my birthday, this made me think there was going to be something (special service, dessert, etc?) included or provided for us, yet there was nothing out of the ordinary. Why allow customers to select the special occasion then? The pasta was also very chewy, and not that flavourful compared to other locations. I really enjoy the food at the city or gold coast locations, but Carindale wasn’t the same quality unfortunately. My family and I will not be returning to this location.
   

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2. S

   Stephen

   Brisbane1 review

   4.0

   Dined on November 2, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food overall is good but one of the dish taste too salty but immediately to change the new one by FOH staff! Service is good and always smiley face in restaurant and can see customers all enjoy dinning here! 😊
   

   Vapiano - CarindaleResponded on November 14, 2024

   Hi Stephen, thank you for providing us with your feedback. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon 😊
   

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3. OT

   OpenTable Diner

   Brisbane1 review

   4.0

   Dined on August 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had a lovely evening, staff were fabulous and food was enjoyed. Only downside was that they only took card payments which then incurred a surcharge. Had members of our party disgruntled that they couldn’t use cash.
   

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4. OT

   OpenTable Diner

   Brisbane1 review

   5.0

   Dined on July 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great attention to customer us. Explained sizes of meals. Were great with granddaughter keep it up
   

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5. OT

   OpenTable Diner

   Brisbane1 review

   5.0

   Dined on June 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter loves having her birthday lunch with friends here. Staff were excellent and so kind to give her a tiramisu and sing happy birthday! 🥳
   

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6. OT

   OpenTable Diner

   Brisbane1 review

   5.0

   Dined on June 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely beautiful my whole family like and enjoyed very much. We have never been to Vapiano before now. 100% will definitely be coming back.
   

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7. OT

   OpenTable Diner

   Brisbane1 review

   4.0

   Dined on June 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food came out quick which was good when you have little kids overall it was a good experience
   

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8. OT

   OpenTable Diner

   Brisbane1 review

   5.0

   Dined on May 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fab service and food was great. We went for a birthday dinner and staff made my daughter feel special and gave us a complimentary dessert to share which was a lovely touch. Thank you.
   

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9. AF

   AppleFlauer

   Brisbane6 reviews

   5.0

   Dined on May 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   I asked for a quiet spot in the restaurant and we got this - thank you! It was at the back of the restaurant and there was limited wifi there, so it did make the ordering on the app a bit difficult. I put in my reservation that I was celebrating my birthday, and I received a birthday card and a few vouchers for next time - thank you! Overall, I had a lovely experience
   

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10. BG

    BethanyG

    Brisbane2 reviews

    3.0

    Dined on April 18, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 1

    We arrived and the table had not been wiped it was covered in salt and had an empty beer bottle and the cutlery caddy had not been refilled. It took about 15 minutes and 3 waiters and waitresses walking past over and over to finally get the attention of one to order. They got my order wrong but did remake it and let me take home the extra dish. The prices have gone up a lot, no more bread with dishes. Extra for cheese and a lot extra for vegan food. It was very loud and hard to hear each other talk. Probably won’t come back to this one.
    

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