Vapiano - Albert Lane

Vapiano - Albert Lane reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mia

   Brisbane1 review

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We just moved to Brisbane and got recommended this place from family and we absolutely love it. We’ve been here 3 times now and each of them have been great. We love the atmosphere of the restaurant and love sitting in the upstairs dining area. We have tried a variety of their drinks and meals, and have loved every one. Personal favourites has to be the prawn Camberi pasta, the Nduja Diavola pizza (add burrata) and the pornstar martini. The staff are always so lovely and help with any questions you may have. Special shout out to the guy with the black hair that is the host at the Albert Lane location and Natalie, for being so friendly and welcoming. We will definitely be going back and recommending it to others.
   

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   Vapiano - Albert LaneResponded on April 14, 2025

   Thanks for your review & feedback Mia! We're so pleased to hear you enjoyed dining with us and will be sure to pass on your kind words to Natalie and team. Welcome to Brisbane and we look forward to seeing you back again soon 😊🌟
   

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2. B

   Beverley

   Brisbane1 review

   3.0

   Dined on April 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Carbonara was delicious. Unfortunately the code for the 2-4-1 deal would not work. Waitress took order seemed unaware of the deal.
   

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3. J

   Janine

   Sunshine Coast1 review

   4.0

   Dined on March 28, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was great, service was pretty good except they forgot to bring my drink and I had to ask twice more. Rather loud, but it's a big restaurant.
   

   Vapiano - Albert LaneResponded on March 31, 2025

   Hi Janine, thank you for providing us with your feedback & review. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon 🙂
   

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4. T

   Tina

   Brisbane1 review

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best dinner I’ve had in a long time! Service was perfect and food was awesome!
   

   Vapiano - Albert LaneResponded on March 24, 2025

   Thanks for your review & feedback Tina! We look forward to seeing you back again soon😊
   

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5. K

   Kelly

   London1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Can’t fault the food but service was terrible. Waited at entrance for 5 minutes with multiple staff walking by. Finally seated and orders taken; entree arrived quick. So quick we hadn’t received our drinks. Asked wait staff and then before entree was half finished mains arrived and still no drinks. Half way through mains our drinks arrived. Then after all that go to pay our bill and it’s double what we expected. Turns out the order from another table got added to ours and it took the restaurant 3 people and 10 mins to sort it all out. Again the food was find but won’t be back with that service level.
   

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6. m

   maia

   Brisbane1 review

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   i’ve been here a few times and the experience was good, however i probably won’t be back after our experience on valentine’s day. we had made a booking weeks prior, and we show up to a huge line at the door. i will admit the service was great as they gave valentines treats to us and they let us cut the line to get into our table, however my partner and i are quite tall and they shoved us into the tiniest table with stools in the corner. we were literally hunched over the whole time. then the food came out quite quick, but it was clear the meals were rushed. overall you could sense they were trying to get us in and out as quick as possible to get people who had lined up without bookings in, which wasn’t a great experience.
   

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7. R

   Reuben

   Brisbane1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vapiano was amazing. Meal was perfect, if a little filling. We didn't have dessert, however the two options both looked divine.
   

   Vapiano - Albert LaneResponded on February 17, 2025

   Hi Reuben, thank you for your review and feedback. We're so pleased to hear you enjoyed your meal and hopefully you can try our desserts on your next visit!
   

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8. D

   David

   Brisbane3 reviews

   4.0

   Dined on February 8, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really enjoyed our night at Vapiano. Yummy pizza and pasta. Plus was Pizza week so enjoyed 2 for 1 which was a bonus! Service was very attentive and friendly. Only issue was we were close to the kitchen which was a little noisy and warmer but overall a good night out!
   

   Vapiano - Albert LaneResponded on February 10, 2025

   Hi David, thank you for your review. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon 😊
   

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9. L

   Leon

   Brisbane1 review

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Top quality value pizza. Loving them! Hope there are more options for vegetarian with special needs.
   

   Vapiano - Albert LaneResponded on February 14, 2025

   Hi Leon, thank you for providing us with your review & feedback. We have passed your feedback on to our team and hope to see you back again soon 😊
   

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10. B

    Ben

    Brisbane1 review

    4.0

    Dined on January 25, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Great ambience Sat round the corner where it was nice and quiet
    

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