Twin Owls Steakhouse

Review summary

1. K

   Kaitlyn

   Denver

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We absolutely love coming here. We come up to Estes every year for our anniversary and this is our go to spot. They treat us so well here. The food is great and the ambience is lovely.
   

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2. b

   bernadette

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Thaw server forgot my daughter’s starter and entree. My turkey was cold.
   

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3. J

   J

   Denver

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We visited for Thanksgiving, and it was on of the worst experiences and meals my family has ever had. Service was poor, food was not cooked (rock hard carrots a steak knives couldn’t even cut, apple pie that was ice cold and not cooked, etc). The view was great but the rest was terrible.
   

   Twin Owls SteakhouseResponded today

   We're truly sorry to hear about the disappointing Thanksgiving experience you and your family had. This is not the impression we want to leave on our guests during special occasions like this. We value your feedback immensely and would appreciate it if you could share more details with us at info[at]twinowls.net. Your insights will help us make necessary improvements so that every visit with us is a memorable one for all the right reasons. Thank you for letting us know, and we hope to hear from you soon.
   

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4. k

   kristin

   Denver

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   The Turkey was pre-fabricated turkey similar to lunchmeat, not real carved turkey breast. Gravy was way too thin and skimpy. For that kind of price, he should really be getting a real roast turkey sliced. Apple pie was way underdone not a flaky crust. Apples were not cooked enough.. Bread pudding for some reason was dry like it was done way ahead of time and not done like they normally do on normal nights. I was a chef for over 20 years and fine dining and we put a lot of effort into Quality for Thanksgiving. That’s where our dinner was disappointing.. Stuffing, sweet potatoes and Caesar were good. It’s just hard when the quality of the turkey isn’t there kind of ruins everything else.
   

   Twin Owls SteakhouseResponded 1 day ago

   Hi Kristin, we appreciate your detailed feedback about your Thanksgiving dinner experience with us. It's disheartening to hear that the turkey didn't meet the quality standard you expected. We take all feedback seriously and aim to ensure every dish meets or exceeds our guests' expectations. If you could kindly share more insights at info@twinowls [dot] net, it would greatly assist us in addressing these concerns and improving moving forward. Thank you for your understanding, and we hope to hear from you soon.
   

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5. B

   Bill

   Denver

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service and ambiance. Wonderful setting in the Rockies
   

   Twin Owls SteakhouseResponded today

   Bill, thank you for your kind words about our food, service, and ambiance. We're thrilled to hear that you had a wonderful dining experience. Your support means so much to us and we can't wait to have you back for another fantastic meal!
   

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6. J

   Jacque

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had apps Elk kebab , French onion soup, coconut shrimp, Duck crostini all VERY delicious
   

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7. S

   Sierra

   Denver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and atmosphere! Live music was a perfect added touch. Staff were friendly and our service was attentive!
   

   Twin Owls SteakhouseResponded 5 days ago

   Sierra, we're thrilled that you had a wonderful dining experience with us! It's fantastic to hear that you enjoyed the live music and found our staff friendly and attentive. Your kind words truly mean a lot to us, and we can't wait to have you back for more delicious food and great vibes. Thank you for your support!
   

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8. M

   Michael J

   Denver

   1 review

   3.0

   1 review

   Dined on November 18, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The steaks were not cooked to our 'medium' desire. They came out really rare so we took them home and microwaved them to the 'medium' we prefer. The 'extras' such as mashed potatoes were small in proportion. If you are going to pay that much for a couple of fork-full, ... The bread they brought out was very hard ... through and through. Couldn't eat it. Okay place but not worth the money.
   

   Twin Owls SteakhouseResponded on November 22, 2024

   Hey Michael, we're sorry to hear that the steaks weren't cooked to your liking and that the portion sizes of our sides were underwhelming. Your feedback is important as it helps us improve our offerings. Would you mind sharing more details with us via email at info [at] twinowls.net? We value your insights and hope to make things right for your next visit. Thank you for taking the time to share your experience with us, and we look forward to hearing from you soon.
   

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9. A

   Andy

   Minneapolis

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We try to get to Twin Owls whenever we are in Estes Park. The food is always good and wait staff is very friendly.
   

   Twin Owls SteakhouseResponded on November 12, 2024

   Andy, we're thrilled to be your go-to spot in Estes Park! Your kind words mean the world to us, and we can't wait to see you again on your next visit. Thank you for your continued support!
   

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10. N

    Nicole

    Denver

    6 reviews

    5.0

    6 reviews

    Dined on November 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful spot with amazing food. Serg was a great server!
    

    Twin Owls SteakhouseResponded on November 12, 2024

    Nicole, we're thrilled that you enjoyed the beautiful spot and amazing food! It's wonderful to hear that Serg provided great service during your visit. Thank you for your kind review and we look forward to welcoming you back for more memorable dining experiences!
    

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