Twin Owls Steakhouse

Review summary

1. T

   Trev

   Denver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, service was good and food taste and portion size was superb
   

   Twin Owls SteakhouseResponded 1 day ago

   Trev, we're thrilled to hear that you had a superb dining experience with us! It's wonderful to know that you enjoyed the atmosphere, service, and most importantly, our delicious food. Your support means everything to us and we can't wait to have you back for more fantastic meals in the future. Thank you so much!
   

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2. D

   David

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Beth was great. Gave us some good recommendations and was there when we needed but not on top of us. Great food
   

   • 

   Twin Owls SteakhouseResponded 7 days ago

   David, we're thrilled to hear that Beth provided you with excellent service during your visit. It's fantastic that her recommendations were spot-on and enhanced your dining experience. We appreciate your kind words about our food as well! Thank you for taking the time to share your positive feedback - we can't wait to have you back for more great meals and service.
   

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3. M

   MARJORIE

   VIP

   Richmond

   25 reviews

   5.0

   25 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the fish special (Chilean sea bass) and the New York strip. Both were cooked perfectly and delicious
   

   Twin Owls SteakhouseResponded on December 7, 2024

   Marjorie, we're thrilled to hear that you enjoyed our Chilean sea bass and New York strip! It's fantastic to know that they were cooked perfectly to your liking. Thank you for sharing your wonderful dining experience with us. We can't wait to have you back for more delicious meals soon!
   

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4. M

   Mike

   Mobile

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Environment was great! service was very good. we had the filet mignon which was coked just right and tasted wonderful. We loved the music. will definitely be back when we visit Estes Park again.
   

   Twin Owls SteakhouseResponded on December 6, 2024

   Mike, we're thrilled to hear that you enjoyed the fantastic environment and impeccable service during your visit. It's great to know that the filet mignon hit the spot for you! We're glad you loved the music too. We can't wait to have you back when you're in Estes Park again. Thank you for your wonderful review!
   

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5. O

   Ole

   Denver

   4 reviews

   5.0

   4 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience at Twin Owls. Very personable staff. Consistently good.
   

   Twin Owls SteakhouseResponded on December 3, 2024

   Ole, we're thrilled to hear that you always have a great experience with us! It's wonderful to know that our staff consistently provides personable service. Your continued support means the world to us, and we can't wait to welcome you back for more fantastic dining experiences. Thank you for your kind review!
   

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6. A

   Amanda

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We had a nice dinner to celebrate an engagement, but when I made the reservation, I asked if Twin Owls did anything special for a big special occasion as such, and they responded, “not really because everyone is celebrating here.” I get that, but it would have been nice to have a tiny cheap champagne toast, dessert, something. Just because we chose a nice restaurant to celebrate at should not discount the magnitude of a big, special occasion. As a result, the dinner definitely had a less special vibe than we were hoping. If it’s a cost issue, mark everything up a little bit to provide your guests a more special experience. I guarantee that more people would return to celebrate if you were to do this.
   

   Twin Owls SteakhouseResponded on December 7, 2024

   Amanda, we deeply appreciate you choosing us to celebrate such a special occasion like an engagement. Your feedback is truly valuable to us, and we will take this into account. We apologize if the experience fell short of your expectations, but we are committed to making it right for you in the future. Thank you for sharing your thoughts with us, and we hope to have the opportunity to create more memorable moments with you in the future! Congratulations on your engagement!
   

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7. K

   Kaitlyn

   Denver

   4 reviews

   5.0

   4 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We absolutely love coming here. We come up to Estes every year for our anniversary and this is our go to spot. They treat us so well here. The food is great and the ambience is lovely.
   

   Twin Owls SteakhouseResponded on December 2, 2024

   Kaitlyn, we're honored to be your go-to spot for such a special occasion like your anniversary! We truly appreciate your loyalty and are thrilled that you enjoy the food and ambiance every time. Thank you for choosing us each year - here's to many more wonderful visits in the future!
   

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8. b

   bernadette

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Thaw server forgot my daughter’s starter and entree. My turkey was cold.
   

   Twin Owls SteakhouseResponded on December 2, 2024

   Hi Bernadette, we're truly sorry to hear about the mishaps during your recent visit with us. It's disappointing that there were issues with both the service and food temperature. Your feedback is incredibly important to us, so we kindly ask you to share this at info[at]twinowls.net. We truly value your patronage and would like the opportunity to make things right for you and your daughter. Looking forward to hearing from you soon.
   

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9. J

   J

   Denver

   1 review

   1.0

   1 review

   Dined on November 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We visited for Thanksgiving, and it was on of the worst experiences and meals my family has ever had. Service was poor, food was not cooked (rock hard carrots a steak knives couldn’t even cut, apple pie that was ice cold and not cooked, etc). The view was great but the rest was terrible.
   

   Twin Owls SteakhouseResponded on November 30, 2024

   We're truly sorry to hear about the disappointing Thanksgiving experience you and your family had. This is not the impression we want to leave on our guests during special occasions like this. We value your feedback immensely and would appreciate it if you could share more details with us at info[at]twinowls.net. Your insights will help us make necessary improvements so that every visit with us is a memorable one for all the right reasons. Thank you for letting us know, and we hope to hear from you soon.
   

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10. k

    kristin

    Denver

    1 review

    2.0

    1 review

    Dined on November 28, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 5

    The Turkey was pre-fabricated turkey similar to lunchmeat, not real carved turkey breast. Gravy was way too thin and skimpy. For that kind of price, he should really be getting a real roast turkey sliced. Apple pie was way underdone not a flaky crust. Apples were not cooked enough.. Bread pudding for some reason was dry like it was done way ahead of time and not done like they normally do on normal nights. I was a chef for over 20 years and fine dining and we put a lot of effort into Quality for Thanksgiving. That’s where our dinner was disappointing.. Stuffing, sweet potatoes and Caesar were good. It’s just hard when the quality of the turkey isn’t there kind of ruins everything else.
    

    Twin Owls SteakhouseResponded on November 29, 2024

    Hi Kristin, we appreciate your detailed feedback about your Thanksgiving dinner experience with us. It's disheartening to hear that the turkey didn't meet the quality standard you expected. We take all feedback seriously and aim to ensure every dish meets or exceeds our guests' expectations. If you could kindly share more insights at info@twinowls [dot] net, it would greatly assist us in addressing these concerns and improving moving forward. Thank you for your understanding, and we hope to hear from you soon.
    

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