Tupelo Honey - Grand Rapids

Review summary

1. L

   Laura

   Hawaii1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Our service was terrible… our server didn’t refill our water, she didn’t clear our empty glasses and we had to ask her for boxes.
   

   Tupelo Honey - Grand RapidsResponded 2 days ago

   Hi Laura, We're really sorry to hear about your recent experience at Tupelo Honey - Grand Rapids. It's disappointing to know that we didn't meet your expectations in terms of service. We always strive to provide excellent service to our guests, and we regret that we fell short this time. We appreciate your feedback and will definitely use it to improve. We hope you'll give us another chance to make it up to you in the future. Best regards, The Management Team
   

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2. T

   Tim

   Detroit12 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was great but server was slow and made several mistakes including a large error with the bill. Server charged us $21 for $130 check. Took 5 minutes to flag him down to get him to correct it and then took another 10 to get it changed.
   

   Tupelo Honey - Grand RapidsResponded 2 days ago

   Thanks for the review, Tim. We're thrilled to hear that you enjoyed our food at Tupelo Honey - Grand Rapids. However, we're sorry to hear about the service you received. We strive to provide excellent service and it's clear we fell short during your visit. Please know that we take your feedback seriously and will address this with our team. We hope you'll give us another chance to make it right. Thanks again for your feedback.
   

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3. J

   Jessica

   Indiana1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Extremely loud even on a Tuesday night. Chicken tenders were ok for being a fried chicken restaurant. Never had grits but they were incredible with fried green tomatoes!
   

   Tupelo Honey - Grand RapidsResponded 2 days ago

   Thanks for visiting us, Jessica! We're glad to hear that you enjoyed our fried chicken and the grits, but we're sorry to hear that the noise level and service didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we strive to improve our customers' experiences. We hope to have the opportunity to serve you again soon. Best, Tupelo Honey - Grand Rapids Management Team.
   

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4. B

   BRIAN

   Grand Rapids12 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Meal was very good, especially the chicken and biscuits with bacon concept, and our waiter was great. We look forward to going back.
   

   Tupelo Honey - Grand RapidsResponded 2 days ago

   Hi Brian, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our chicken and biscuits with bacon concept and found our service to be great. Your kind words truly mean a lot to us. We're looking forward to welcoming you back to Tupelo Honey - Grand Rapids soon. See you then!
   

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5. P

   Patricia

   Grand Rapids3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   As always, our meal was fantastic! The service was wonderful and the atmosphere was loud and energetic. If you are looking for a quiet meal you won’t find that here. But the friendly service and delicious food are the draw.
   

   Tupelo Honey - Grand RapidsResponded 4 days ago

   Hi Patricia, we are so happy to hear that you enjoyed your experience at Tupelo Honey! We love to hear your positive feedback and we hope to see you again soon!
   

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6. L

   Larry VIP

   Detroit8 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time here and we loved it. Different style food that you don’t find much in Grand Rapids. But yummy!
   

   Tupelo Honey - Grand RapidsResponded 2 days ago

   Hey Larry, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your first visit to Tupelo Honey - Grand Rapids and found our food style unique. We take pride in our unique take on traditional Southern cuisine and we're glad to know that you appreciated it. We're also glad to hear that you loved the food and found it yummy. We hope to see you again soon for another unique and delicious meal! Best wishes, Tupelo Honey - Grand Rapids Management Team
   

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7. J

   John

   Grand Rapids1 review

   5.0

   Dined on March 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious meal. Service was so quick. I enjoyed the special cocktail a lot. Lee, my server, was busy but did a great job of making sure I was taken care of. Tupelo will become a standard for me.
   

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   Tupelo Honey - Grand RapidsResponded on March 20, 2025

   Hello, John! Thank you for providing us with feedback and recognizing our staff! They work very hard to ensure our guest have a memorable experience! We look forward so hosting you again soon.
   

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8. D

   Dan

   Grand Rapids3 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the fried green tomatoes. A great selection of sides and appetizers.
   

   Tupelo Honey - Grand RapidsResponded on March 16, 2025

   Hello, Dan. Thank you so much for taking the time to provide us with feedback. We are happy to hear that you enjoyed our scratch-made food and southern hospitality. We hope too see you again soon!
   

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9. OT

   OpenTable Diner

   Chicago1 review

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was decent. Service was slow and server either needs more training on the menu of just doesn’t care as he couldn’t tell us about anything in the menu or the wasn’t certain about the bar selections either.
   

   Tupelo Honey - Grand RapidsResponded on March 11, 2025

   Hi guest, Thank you for taking the time to share your experience at Tupelo Honey - Grand Rapids. We're glad to hear that you enjoyed the food, but we're sorry to hear that our service didn't meet your expectations. We pride ourselves on our attentive and knowledgeable service, and we regret that we fell short in this instance. Your feedback is valuable to us and we will certainly use it to improve our service. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team
   

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10. T

    Tammy

    Unspecified1 review

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Absolutely loved everything about this restaurant! We’ll be back!
    

    Tupelo Honey - Grand RapidsResponded on March 11, 2025

    Hey Tammy, We're overjoyed to hear that you loved your experience at Tupelo Honey - Grand Rapids! It's fantastic to know that you found our food, service, and value to be top-notch. We're honored to be your go-to spot for a delightful dining experience. Your kind words mean a lot to us and we can't wait to welcome you back for another fantastic visit! Best, The Management Team
    

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